Privacy Policy for Explore Sphere

This Privacy Policy explains how Explore Sphere ("we," "our," or "the Company") collects, processes, and protects your personal information when you use our mobile application (the "Service"). It also describes your rights regarding your data and the measures we apply to ensure its safety in compliance with applicable regulations.

By using or accessing the Service, you agree to the practices outlined in this Privacy Policy.

1. Key Terms

For clarity, the following definitions apply:

Account – A unique profile created by you to access and use the Service.

Affiliate – Any entity that directly or indirectly controls, is controlled by, or is under common control with us.

Application – The Explore Sphere mobile app provided by the Company.

Company – Refers to Explore Sphere.

Country – Australian Capital Territory, Australia.

Device – Any electronic device such as a smartphone, tablet, or computer used to access the Service.

Personal Data – Any information that identifies or can reasonably identify an individual.

Service – The Explore Sphere mobile application and all related features.

Service Provider – Third-party organizations engaged to operate, maintain, or analyze the Service.

Usage Data – Automatically collected technical and behavioral information such as IP addresses, device details, or session activity.

You/User – The individual using the Service or the organization they represent.

2. Data We Collect

Personal Data

When using the Service, you may provide:

Full name

Email address

Phone number

Mailing address (city, region, ZIP/postal code)

Usage Data

Automatically collected information includes:

IP address and device/browser identifiers

Session activity, pages viewed, and time spent

Mobile operating system version and unique identifiers

Device Data

With your permission, the app may access features such as the camera or photo library to support functionality. You can manage or revoke permissions at any time in your device settings.

3. Use of Data

We may use your information to:

Provide, operate, and improve the Service

Manage account creation and user authentication

Fulfill contractual commitments, such as purchases or subscriptions

Send service-related notifications, updates, or promotional messages (if you opt in)

Deliver customer support and respond to inquiries

Analyze usage trends and optimize user experience

Support business operations, including mergers or acquisitions

4. Information Sharing

Your data may be disclosed in the following cases:

Service Providers – For hosting, analytics, or technical support

Affiliates – Under the same obligations as described in this Privacy Policy

Business Partners – To enable joint services or promotional offers

Other Users – If you choose to publicly share data or content

Authorities – When disclosure is legally required

5. Data Retention & Transfers

We retain Personal Data only as long as necessary for the purposes stated in this policy. Usage Data may be stored for shorter periods unless needed for legal, security, or operational reasons.

Your information may be transferred internationally. Where applicable, we apply safeguards to ensure compliance with data protection standards.

6. Your Rights

As a user, you may:

Access, review, and update your personal details

Request the deletion of your data unless retention is legally required

Manage or withdraw permissions granted to the application

7. Legal Compliance

We may disclose your data if necessary to:

Comply with applicable laws or regulations

Protect the rights, property, or safety of the Company, users, or third parties

Support corporate transactions, such as mergers or acquisitions

8. Security

We apply technical, administrative, and organizational measures to protect your data. However, please note that no transmission or storage system can be guaranteed as 100% secure.