Privacy Policy for Dharthi Services
Last updated: October 31, 2025
Dharthi ("us", "we", or "our") operates the Dharthi and Dharthi Sarathi mobile applications (collectively, the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to, your name and phone number. If you are a Driver, this also includes your profile information and service rates. We also collect precise location data from both Drivers (to show their availability and location) and Customers (to set the job location).
Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your device's Internet Protocol address (e.g., IP address), device type, operating system, and other diagnostic data.
Use of Data
Dharthi uses the collected data for various purposes:
To provide and maintain our Service
To facilitate the equipment rental and driver services between users
To notify you about changes to our Service
To provide customer support
To monitor the usage of our Service
To detect, prevent, and address technical issues
Sharing of Data
We do not sell your Personal Data. We may share your information in the following limited circumstances:
To Facilitate Service: We will share your necessary Personal Data (such as name, location, and contact information) with other users (i.e., Drivers and Customers) to fulfill a service request you have made or accepted.
With Service Providers: We may employ third-party companies and individuals to facilitate our Service, such as map providers or data hosting services. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of Dharthi, or to protect the personal safety of users of the Service or the public.
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: dharthidev@gmail.com