Effective Date: July 14, 2026
Day Drop ("we," "our," or "us") operates the Day Drop mobile application (the "App"). We are committed to protecting your privacy and ensuring you have a positive experience when using our App.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Day Drop. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the App.
1. INFORMATION WE COLLECT
We collect information from and about you in several ways when you use the App:
A. Personal Data You Provide
- Phone Number: When you register or log in, we collect your phone number to send a One-Time Password (OTP) for secure authentication.
- Profile Details: If you complete or update your profile, we may collect your name, profile image, and business or route details.
B. Device Permissions and Data
To provide specific features, the App requests permission to access the following resources on your mobile device:
- Contacts (Contact List): With your permission, the App accesses your device's contact list (Address Book) to allow you to easily pick and add customer contact details for delivery routes and customer accounts. We only retrieve the contact information you explicitly select, and we do not store your entire contact list or share it with third parties.
- Camera: We request access to your device's camera to allow you to take a new profile picture.
- Photo Library / Media Storage: We request access to your photo library to let you select an existing photo for your profile image.
- Internet Access & Network State: The App requires internet connectivity to sync your delivery logs, route schedules, payments, and account status with our secure servers.
C. Operational Data
- Delivery & Subscription Logs: We collect and store delivery routes, product lists, customer transaction histories, monthly delivery records, and payment logs that you manage within the App to provide you with dashboard analytics and accounting summaries.
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2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Authenticate your identity and secure your account via OTP.
- Create and manage customer accounts, delivery routes, and payment ledgers.
- Provide, operate, and maintain the App's core services.
- Improve, personalize, and optimize the App performance.
- Send administrative information, announcements, or notifications related to your account.
- Respond to customer support inquiries and resolve technical issues.
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3. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information with third parties. We may share information only in the following limited circumstances:
- With Your Consent: We may share information if you give us explicit permission to do so.
- Service Providers: We may share data with trusted third-party service providers (such as hosting servers, database providers, and SMS gateway providers for OTP delivery) who perform services on our behalf, subject to strict confidentiality agreements.
- Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the safety, rights, or property of our users, the public, or Day Drop.
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4. SECURITY OF YOUR DATA
We use industry-standard security measures (including HTTPS encryption during transit) to protect your personal information and transaction logs from unauthorized access, loss, misuse, or alteration. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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5. DATA RETENTION AND DELETION
We retain your personal and operational data for as long as your account is active or as needed to provide you with the App's services.
If you wish to delete your account or request that we delete your personal information, please contact us at app.enrichtechno@gmail.com. Upon receiving your request, we will process your deletion request in accordance with applicable laws.
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6. CHILDREN'S PRIVACY
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete such data from our servers.
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7. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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8. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Developer: Day Drop
- Email: info@dwarkadhishinfotech.com