Welcome to C-Car. Your privacy is important to us. This Privacy Policy explains how C-Car ("we," "our," or "us") collects, uses, stores, and protects your information when you use our mobile application and related services.
By using the C-Car application, you agree to the practices described in this Privacy Policy.
When you create an account or use our services, we may collect:
Full Name
Email Address
Phone Number
Profile Photo
User ID
Authentication Provider (Google, Apple, Facebook, or Phone Number)
Account Preferences
To provide secure login and account management, we support:
Email & Password Authentication
Phone Number Authentication (OTP Verification)
Google Sign-In
Apple Sign-In
Facebook Login (if available)
Authentication is securely managed using trusted authentication providers such as Firebase Authentication.
If you purchase a subscription or make payments through C-Car, we may collect:
Subscription Status
Transaction ID
Purchase History
Payment Confirmation
Important: We do not store your debit card, credit card, or banking information. Payments are securely processed by Google Play, Apple App Store, or authorized third-party payment providers.
When using our rental services, we may collect:
Booking Details
Rental Dates
Pickup and Drop-off Locations
Vehicle Preferences
Booking History
Reservation Status
If you use the in-app chat feature, we may collect:
Messages Sent and Received
Shared Images (if applicable)
Message Timestamps
Chat data is used only to provide communication between users and improve customer support.
The application may display reels, promotional videos, banners, and other media content provided through our administration panel.
When interacting with this content, we may collect:
Video Views
Likes
Comments (if enabled)
Engagement Statistics
We may automatically collect:
Device Model
Operating System
App Version
Language
Time Zone
Device Identifier
Crash Reports
Performance Data
To deliver important updates, booking notifications, offers, and announcements, we use Firebase Cloud Messaging (FCM).
We may collect:
Push Notification Token
Notification Preferences
Notification Delivery Status
We may collect information about how you use the application, including:
Screens Visited
Features Used
Search Activity
Session Duration
App Interactions
This helps us improve our services and user experience.
We use your information to:
Create and manage your account.
Verify your identity.
Process vehicle rental bookings.
Process subscriptions and payments.
Provide customer support.
Enable chat functionality.
Deliver push notifications.
Improve app performance.
Detect fraud and prevent abuse.
Personalize your experience.
Comply with legal obligations.
C-Car uses Google Firebase services, including:
Firebase Authentication
Firebase Cloud Messaging (Push Notifications)
Firebase Analytics
Firebase Crashlytics
Firebase Cloud Firestore (if applicable)
Firebase helps us provide secure authentication, analytics, notifications, and application stability.
If you choose to sign in using Google, Apple, Facebook, or your phone number, we receive only the information necessary to authenticate your account, such as:
Name
Email Address
Profile Picture (when available)
Unique User Identifier
We do not receive or store your social media passwords.
Subscriptions and payments are securely processed through trusted payment providers such as:
Google Play Billing
Apple In-App Purchases
Other authorized payment gateways
We do not collect or store your payment card details.
We do not sell your personal information.
Your information may be shared only with:
Trusted cloud service providers
Payment processors
Authentication providers
Firebase services
Legal authorities when required by law
All third-party service providers are required to protect your information.
We implement appropriate technical and organizational security measures to protect your information against:
Unauthorized access
Data loss
Misuse
Alteration
Disclosure
Although we strive to protect your information, no internet-based service is completely secure.
We retain your information only as long as necessary to:
Provide our services
Maintain legal records
Resolve disputes
Enforce our agreements
When your account is deleted, your personal information will be removed or anonymized in accordance with applicable laws and operational requirements.
Depending on your location, you may have the right to:
Access your personal information.
Update your account details.
Delete your account.
Withdraw consent where applicable.
Request a copy of your personal data.
Request correction of inaccurate information.
You can manage most of these settings directly within the application or by contacting us.
C-Car is not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
Our application may use third-party services, including:
Google Firebase
Google Sign-In
Apple Sign-In
Facebook Login
Google Play Billing
Apple In-App Purchases
These services have their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time.
Any changes will become effective immediately after the updated policy is published within the application or on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
C-Car Support
Email: inquiry@vgaadvisory.com
Website: https://www.vgaadvisory.com/
We will respond to your request as soon as reasonably possible.