PRIVACY POLICY
PRIVACY POLICY
App: Ava: Learn English & Speak
Effective Date: October 2, 2026
Last Updated: October 2, 2026
This Privacy Policy explains how Ava: Learn English & Speak ("Ava", "we", "our", or "the App") collects, uses, protects, and handles information when you use our English learning application.
By using Ava, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on the features you use, Ava may process the following types of information:
a. Account Information
If you create an account, we may collect information such as:
• Email address
• Account identifier
• Display name
• Login and authentication information
This information is used to create and manage your account and provide access to your learning progress.
b. Learning and Progress Data
Ava may store information related to your learning activity, including:
• Completed lessons
• Exercise results
• Learning progress
• Selected learning level
• Practice history
• App preferences
This information is used to provide your learning experience, save your progress, and improve relevant features.
c. Microphone and Voice Data
Some Ava features may use your device microphone for speaking, pronunciation, voice input, or language practice.
Microphone access is only requested when it is needed for a feature that you choose to use.
Voice or audio input may be processed to provide features such as speech recognition, pronunciation practice, or AI-assisted learning.
Ava does not intentionally activate the microphone in the background for unrelated purposes.
Where cloud processing is required, voice data may be securely transmitted to a service provider only as necessary to provide the requested feature.
Audio is not sold or used for unrelated advertising purposes.
d. AI Features
Ava may provide AI-powered features such as learning assistance, hints, explanations, text improvement, conversation practice, or other educational tools.
When you use an AI feature, information you submit to that feature, such as text, prompts, learning questions, or voice input, may be securely transmitted to an AI service provider for processing.
We use this information only to provide and improve the requested educational feature.
Users should avoid submitting unnecessary sensitive or confidential personal information to AI features.
e. Device and Technical Information
We or our service providers may automatically process limited technical information such as:
• Device type
• Operating system version
• App version
• Device language
• IP address
• Diagnostic information
• Crash information
• Performance information
This information may be used to maintain app reliability, detect errors, prevent abuse, and improve performance.
f. App Usage Information
We may collect limited information about how users interact with Ava, such as:
• Features used
• Lesson interactions
• Session information
• App performance events
• General usage statistics
This information may be used to understand how the App is used and improve the learning experience.
2. HOW WE USE INFORMATION
Information processed by Ava may be used to:
• Provide English learning features
• Save learning progress
• Provide speaking and listening exercises
• Provide AI-assisted learning features
• Personalize learning activities
• Maintain user accounts
• Improve app functionality
• Fix bugs and crashes
• Protect the App against abuse or misuse
• Provide customer support
• Comply with applicable legal obligations
We do not sell personal or sensitive user data.
3. APP PERMISSIONS
Ava may request certain Android permissions when required for specific functionality.
Microphone
Microphone permission may be requested for speaking, pronunciation, voice input, and other voice-based learning features.
Notifications
Notification permission may be used to send learning reminders, important account information, or relevant app notifications.
Permissions are requested only when required by the relevant feature and are subject to Android permission controls.
You can manage app permissions at any time through your device settings.
4. THIRD-PARTY SERVICE PROVIDERS
Ava may use trusted third-party services to operate certain features of the App.
These services may include providers for:
• Cloud infrastructure
• Authentication
• Analytics
• Crash reporting
• Artificial intelligence
• Speech recognition
• App performance monitoring
• Payment processing
These providers may process limited information only as necessary to provide their services.
Third-party services are subject to their own privacy and security practices.
We remain responsible for handling user information in accordance with applicable requirements and Google Play policies.
5. PURCHASES AND PAYMENTS
If Ava offers subscriptions, premium features, or in-app purchases through Google Play, payment information is processed by Google Play.
Ava does not receive or store your complete credit card or bank card information.
We may receive limited purchase information such as:
• Purchased product
• Subscription status
• Purchase status
• Transaction or purchase identifier
This information is used to activate and manage purchased features.
6. DATA SHARING
We may share limited information with service providers when necessary to operate the App.
We may also disclose information when reasonably necessary to:
• Comply with applicable law
• Respond to valid legal requests
• Protect users and our services
• Investigate fraud, abuse, or security incidents
• Protect our legal rights
We do not sell personal or sensitive user information.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect information handled by Ava.
Where information is transmitted between the App and our servers or service providers, secure communication methods such as HTTPS/TLS are used where applicable.
However, no electronic system or internet transmission method can guarantee absolute security.
8. DATA RETENTION
We retain information only for as long as reasonably necessary to:
• Provide the App and requested services
• Maintain learning progress
• Fulfill legitimate operational purposes
• Comply with legal obligations
• Resolve disputes
• Prevent abuse and fraud
Temporary data may be removed when it is no longer required for the feature for which it was processed.
9. ACCOUNT AND DATA DELETION
If you have an Ava account, you may request deletion of your account and associated personal data.
Account deletion is available through:
App:
Settings → Account → Delete Account
Web:
[YOUR ACCOUNT DELETION URL]
You may also contact us at:
[YOUR SUPPORT EMAIL]
When a valid account deletion request is completed, personal information associated with the account will be deleted unless certain information must be retained for legitimate security, fraud-prevention, transaction, or legal purposes.
Deleted information may remain temporarily in secure backups until those backups are automatically overwritten or expire.
10. CHILDREN'S PRIVACY
We take children's privacy seriously.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
Where parental or guardian consent is required by applicable law, appropriate consent must be obtained before personal information is collected or processed.
If we learn that personal information from a child has been collected in violation of applicable requirements, we will take reasonable steps to delete it.
Parents or guardians who believe that a child has provided personal information improperly may contact us.
11. INTERNATIONAL DATA PROCESSING
Some service providers used by Ava may operate servers or infrastructure in different countries.
As a result, information may be processed outside the user's country of residence.
When applicable, reasonable safeguards are used to protect information during such processing.
12. YOUR CHOICES
Depending on applicable law and available App features, you may be able to:
• Review or update your account information
• Control Android permissions
• Disable notifications
• Request deletion of your account
• Request deletion of certain personal data
• Contact us regarding privacy questions
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when Ava's features, services, legal requirements, or data practices change.
When significant changes are made, the "Last Updated" date at the top of this Privacy Policy will be updated.
We encourage users to review this Privacy Policy periodically.
14. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Developer: avadev app
App: Ava: Learn English & Speak
Email: avadevapp@gmil.com
Website: englishava.com
Account Deletion: englishava.com