Last updated: October 14, 2026
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your device ID, device type, geo-location information, and connection information, statistics on page views, traffic to and from the sites, ad data, IP address, and standard web log information. The information that we request will be retained on your device and is not collected by us, except for content you choose to submit to an AI feature, which is sent to a third-party AI provider as described in "Third-Party AI Services" below.
The app does use third-party services that may collect information used to identify you. Not every Mobi Labs app uses every service listed.
Link to the privacy policy of third-party service providers used by the app:
RevenueCat (in-app purchase validation): https://www.revenuecat.com/privacy
OpenAI (AI-generated responses): https://openai.com/policies/privacy-policy
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Some of our apps, including Watch AI (AI chat for Apple Watch), have features powered by a third-party artificial intelligence (AI) service. This section explains what data is sent, who receives it, why it is sent, and how you control it.
What data is sent
When you submit a question to an AI feature, the app sends:
The text of your question, whether you type, scribble or dictate it. Apple converts dictation to text before our app receives it. We do not record or send audio.
Earlier messages from the same chat (your earlier questions and their answers), so the AI can follow the conversation.
Technical connection data, such as your device's IP address, which the AI provider receives as part of the network connection.
We do not send your name, email address, contacts, location, health or fitness data, device identifiers, or purchase information to the AI provider. Watch AI has no user accounts. A request contains your new question and earlier messages from the same chat. It never contains messages from your other chats.
Who receives it
Your question is sent to OpenAI (openai.com, United States), the company that provides the AI model that generates the answer.
OpenAI Privacy Policy: https://openai.com/policies/privacy-policy
How OpenAI handles data sent through its API: https://developers.openai.com/api/docs/guides/your-data
When it is sent
Only after you tap "Allow & Send" on the permission screen the app shows before sending your first question, and only when you submit a question. If you do not give permission, nothing is sent to OpenAI and the AI chat feature stays unavailable until you do.
How it is used
OpenAI uses what the app sends only to generate the answer shown to you and, for a new chat, its short title in History.
Under OpenAI's API data policy, data sent through the OpenAI API is not used to train OpenAI's models.
We do not use your questions or answers for advertising, we do not sell them, and we do not use them to train AI models.
We do not run servers that store your questions or answers.
Same or equal protection
We share data only with AI providers that are bound by terms that protect it at the same or a greater level than this Privacy Policy. If we add or change an AI provider, we will update this policy and ask for your permission again before any of your data is sent to the new provider.
Where your chats are stored
Your chats, with their questions and answers, are saved in the app's History, on your Apple Watch only. To delete a chat, swipe left on it in History and tap Delete. Deleting the app removes all of them.
Please do not include sensitive personal information in your questions, such as health, financial or government ID details, or other people's personal data.
Subscriptions are processed by Apple; we never see your payment card details. We use RevenueCat to check whether your subscription is active. RevenueCat receives an anonymous app user ID, your purchase and subscription status, and basic device and network information (such as device model, operating system version, app version and IP address). RevenueCat does not receive your name, your email address, or your AI questions and answers. RevenueCat Privacy Policy: https://www.revenuecat.com/privacy
Why do we collect, use and disclose personal information:
to send the content you submit to an AI feature to our AI provider, so it can generate the response you asked for;
to check whether your subscription is active;
to enable you to access and use our website, services and apps;
to operate, protect, improve and optimize our website, services, and app, business, and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing; to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and the information requested by you;
to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
to comply with our legal obligations, resolve any disputes that we may have with any of our users, and enforce our agreements with third parties; and
to consider your employment application.
Chat history: stays on your device until you delete it or delete the app.
For any privacy request, including deletion, email mobi.labs.co@gmail.com. We reply within 30 days.
Our Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided personal information through our Service, contact us and we will help remove it.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2026-10-14.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at mobi.labs.co@gmail.com.