Troubleshoot The Printer In Error State Problem

Unanswered errors are frustrating, right? Imagine your printer showing an error message and not explaining further. This is frustrating because if you don’t know why your printer is in an error state how would you resolve it. During this time, you can’t give print commands to your printer as it won’t do anything. Let’s put your frustration to rest and guide you through this problem. In this blog, we will explain to you how to resolve the ‘Printer in error state’ problem on your Windows 10 operating system.

Troubleshooting Steps To Resolve Printer In Error State Problem -


Learn how to fix the printer in error state problem by performing these troubleshooting steps:


  1. Check Printer Connection With Computer:

Make sure your printer is properly connected to your computing device. In the case of a wired printer, make sure the wire is in good condition and is securely connected at both ends. The cable must not be damaged.

In the case of a wireless printer, make sure the printer is connected to a wifi network that has an assigned IP address.

Check whether your computer correctly recognizes your printer by using the following points;

  • On the start menu, type Control Panel and click to open it.

  • Under the Hardware and Sound option, choose the View Devices and Printers option.

  • View the installed devices on your computer. Search for your printer here and click on it.

  • Your printer’s status should read ‘Ready’. This implies that your computer can recognize your printer and can communicate with it.


  1. Restart Your Printer:

Many temporary issues or technical faults can be fixed by merely restarting the device. This rule applies to printers also. So when your printer is in an error state, reboot it and check if the problem has been solved or not.


  1. Check The Paper And Ink Cartridge Levels:

If there are not enough papers installed in the printer or there is not sufficient ink in the cartridges then you can face the printer in an error state issue.

So this is an issue with your printer and not your computing device.

First of all, install the printer’s paper tray using some printing sheets. After that, switch on the printer and then check the ink cartridge levels. Replace the ink cartridges if they are quite low.


  1. Install The Printer Drivers Once Again:

Printer drivers are essential for printer and computer connectivity. In case, these drivers are corrupted or outdated then uninstall them from your system.

The following steps will help you in reinstalling printer drivers easily:

  1. Detach your printer from the computer system.

  2. Open the control panel on your system.

  3. Under the Hardware and Sound options click on the View devices and printers option.

  4. Look for your printer in the device’s list.

  5. Right-click on your printer’s SSID and then select the Remove Device option.

  6. Select Yes on the confirmation prompt that appears on the screen.

  7. Connect your printer to your computer system and it will automatically install the latest compatible printer drivers.

  8. In case, the printer drivers aren’t installed automatically, then install them manually from the official website.


‘Printer In Error State’ Troubleshoot!


So those were a few troubleshooting tips to resolve the Printer in Error State problem. Hope this helps in lessening your frustration. In case, the issue is not resolved even after following the above-mentioned points, contact our tech support team online via chat. Enjoy error-free printing!