Effective Date: May 26, 2026
Vidmento ("we," "our platform," or "the Service") understands the importance of privacy to you. This Privacy Policy describes in detail how we handle your personal information when you access or use the Vidmento mobile application and related services (collectively, "the Service"), including our specific practices regarding collection, use, storage, sharing, and protection.
Please read this policy carefully. Any use of the Service by you constitutes your full understanding and acceptance of all provisions of this policy.
1. Types of Information We Obtain
1.1 Information You Voluntarily Provide
Media Project Materials: This includes video project files and their associated data that you import, capture, edit, or export through the Service. These are the core materials you process within the Service.
1.2 Information Automatically Collected by the System
Device and Activity Records: We automatically record information related to your device and operational behavior, such as device brand and model, operating system version, application crash logs, performance analytics data, and frequency statistics for various functional modules.
2. How We Use Information
We process the collected information for the following purposes:
- Service Improvement and Performance Optimization: To analyze de-identified aggregate data for troubleshooting, system performance monitoring, and the development of new features.
- User Support Response: To address your inquiries, feedback, or technical issue reports.
- Legal Compliance Obligations: When required by laws, regulations, or judicial authorities, we may need to use or retain relevant information.
3. Circumstances for Information Sharing
We never sell your personal data or your original video content. We may share your information externally only in the following limited circumstances:
- With Your Explicit Authorization: After obtaining your prior consent, we will share information in the manner you direct.
- Through Engaged Service Providers: We may engage trusted third parties (such as cloud storage providers, analytics platforms, and customer support system tools) to assist in operating the Service. These partners may access your information solely for the purpose of completing delegated tasks and are strictly prohibited from using it for any other purpose.
- To Fulfill Legal Requirements: When we reasonably believe that disclosure is necessary to comply with a legal obligation, protect our legitimate rights, or ensure the safety of our users and the public.
4. Data Storage and Protective Measures
- Retention Period: We retain your personal information only for as long as necessary to provide the Service and fulfill the purposes described in this policy. You may delete video projects on your own through in-app features. To delete your account, please submit a request using the contact information at the end of this document.
- Security Mechanisms: We implement technical and organizational security measures consistent with industry standards to protect your information from unauthorized access, disclosure, or destruction. However, please be aware that no method of electronic storage or transmission can be 100% secure.
- Cross-Border Transfers: Your information may be transferred to and stored on servers located outside your country or region. We will implement appropriate safeguard mechanisms (such as standard contractual clauses) as required by applicable laws to ensure that your data receives an equivalent level of protection under this policy and relevant data protection laws.
5. Your Rights and Choices
Depending on the laws of your jurisdiction, you may have the following rights with respect to your personal information:
- Access or correct your account information through in-app settings;
- Delete your content or request account deletion by contacting us;
- Restrict or object to specific types of processing;
- Obtain a copy of your data (data portability).
To exercise any of the above rights, please contact us using the methods provided in Section 8. We will respond promptly in accordance with applicable law.
6. Children's Information Protection
The Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe that your Child has provided personal information to us, please contact us immediately. If we discover that we have collected information from a Child without verifiable parental consent, we will delete it as soon as possible.
7. Amendments to This Privacy Policy
We may update this Privacy Policy from time to time. In the event of material changes, we will notify you via in-app notice or by updating the "Effective Date" at the top of this page. By continuing to use the Service after such changes become effective, you indicate your acceptance of the revised policy.
8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Email: muhammadibrar20437@gmail.com