IPSG.2 VERBAL AND TELEPHONE ORDER

• • ISMP : Verbal Communication Error

IPSG.2.1 CRITICAL TESTS AND RESULTS

• • Joint Commission International : Top Findings

  • Joint Commission Resources : Eight Recommendations for Policies for Communicating Abnormal Test Results

  • Pubmed : Improving Communication of Critical Test Results in a Pediatric Academic Setting: Key Lessons in Achieving and Sustaining Positive Outcomes

  • Ovarian Hyperstimulation Syndrome (OHSS). Obstetrics and Gynecology, 2018

IPSG.2.2 HANDOVER COMMUNICATION

• • The Joint Commission : Sentinel Event Alert 58: Inadequate hand-off communication

  • NCBI : Handover failures contribute to patient harm

  • SBAR – a powerful tool to help improve communication

SAFETY GOALS อื่นๆ

• Goal 1: Identify Patients Correctly

• Goal 3: Improve the Safety of High-Alert Medications

• Goal 4: Ensure Safe Surgery

• Goal 5: Reduce the Risk of Health Care–Associated Infections

• Goal 6: Reduce the Risk of Patient Harm Resulting from Falls