Effective Date: 23-06-2025
App Name: Prantik Tour Plan
Company Name: SIMEC System Ldt.
Contact Email: simec.apps.dev@gmail.com
This Privacy Policy describes how Prantik Tour Plan ("we", "our", or "us") collects, uses, and shares your information when you use our mobile application (the “App”).
a. Personal Information
We may collect the following personal data:
Name, email address, phone number (during account registration or booking)
Profile photo (if provided)
Chat messages and communication logs
Booking and tour history
b. Device & Usage Data
IP address
Device information (e.g., model, OS)
App usage analytics
Notification tokens (for push notifications)
c. Location Data
With your permission, we may collect approximate or precise location data to suggest nearby tours or for location-based services.
We use your information to:
Create and manage your account
Let users post, view, and book tours
Facilitate real-time chat between users
Send booking confirmations, reminders, and other notifications
Improve our app’s performance and user experience
Provide customer support
Comply with legal obligations
Your conversations are end-to-end encrypted and stored securely. We do not monitor your messages unless legally required or for abuse prevention.
We send notifications for bookings, chat messages, and updates. You can manage these preferences from your device settings.
We do not sell your personal data. We only share your information with:
Third-party service providers (e.g., cloud hosting, analytics, chat or notification services)
Authorities if required by law
Other users (e.g., when you interact or chat with a tour provider or participant)
We use appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.
You can:
View and update your account information
Delete your account and associated data
Opt out of marketing messages
Request access or deletion of your data by contacting us
Our app is not intended for users under 13. We do not knowingly collect data from children.
We may update this Privacy Policy occasionally. We’ll notify you of major changes through the app or email.
If you have questions about this Privacy Policy, contact us at:
Email: simec.apps.dev@gmail.com
Company Name: SIMEC System Ldt.
Address: Sector 12, Uttara, Dhaka,BD