Last Updated: June 4, 2026
This Privacy Policy outlines the data collection, usage, and security practices for the KYM (Know Your Member) mobile application, developed and maintained by Oxpan Microsys.
Crucial Data Collection Context: This application is an enterprise utility designed exclusively for authorized agents, employees, and representatives of our partner cooperatives and financial institutions. The personal, financial, and demographic data collected through this application does not generally belong to the agent operating the device. Rather, it is "Know Your Member" (KYM) and "Know Your Customer" (KYC) data belonging to the cooperative's members. This data is collected by the agent with the member's consent strictly for official banking, onboarding, and regulatory compliance purposes.
To provide the core functionality of the application, we collect the following types of information:
Agent Authentication Data: Usernames, Organization Codes, and encrypted authentication tokens (JWT) used to verify the identity of the authorized agent logging into the system.
Member Personal Information: Data provided by the member to the agent, which includes but is not limited to: Names, phone numbers, member identification numbers, family and occupation details, and government-issued identification numbers (such as PAN, Voter ID, and Passport numbers).
Member Financial Information: Details required for banking compliance, including annual income ranges, loan amounts, total savings, share amounts, and estimated yearly transactions.
Compliance Information: Declarations regarding relationships with high-ranking officials or political figures, as required by local banking and anti-money laundering regulations.
The data collected by this application is used exclusively for the following purposes:
App Functionality: To transmit KYM and KYC data from the mobile device directly to the cooperative’s secure database (OxpanDB).
Regulatory Compliance: To ensure that the cooperative meets local and national banking regulations regarding member identification and financial record-keeping.
Account Management: To authenticate authorized agents and ensure secure, tenant-specific routing of data.
We do not sell, rent, or trade any user or member data to third parties.
Data is strictly transmitted from the application to the cooperative's secure, proprietary backend infrastructure. It is only accessible to authorized personnel within the respective financial institution or cooperative for official business purposes.
We prioritize the security of the data collected through the application. All data transmitted between the mobile application and the backend servers is encrypted in transit using industry-standard secure protocols (HTTPS/TLS). Access to the system is protected by secure authentication mechanisms, API keys, and multi-tenant isolation to ensure data integrity and confidentiality.
Because this application collects formal banking and KYC data, data retention and deletion are governed by the internal policies of the specific cooperative and the financial regulatory laws of the jurisdiction.
Members wishing to inquire about the deletion, modification, or retention of their personal data must contact their cooperative or financial institution directly.
We may update our Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date. We advise authorized users to review this page periodically for any changes.
If you have any questions or suggestions about our Privacy Policy or the security practices of this application, do not hesitate to contact us at:
Developer / Administrator: Oxpan Microsys
Email: devsupport@oxpanmicrosys.com
Website: oxpanmicrosys.com