Portal.office.com - Steps to Access & Recover Microsoft Office Account

Portal.office.com is an official webpage that allows users to access the Microsoft Office tools such as calendars, emails, and much more. Also, the users can access the online version of office tools such as PowerPoint, Word, and Excel to view and edit quickly. Moreover, the users can create and access the Microsoft office account via portal.office.com.

After the user enters the official address in the web browser, i.e., portal.office.com, they will get redirected to the official page of Microsoft Office from where they can login to the office account. Therefore, once the user login into their account, they can easily access the office applications such as Word, email, calendar, Excel, PowerPoint, and OneDrive in a cloud environment.

Furthermore, the users can easily access the official website from their system, laptop, or any device. Thus, to perform the tasks on the Microsoft office tools, ensure that the device has a good and stable internet connection. Moreover, the users can access the Microsoft office tool from anywhere easily and conveniently. However, if the user is away from their office or workplace, they can access the office tools such as email, files, calendar from the official web address, i.e., portal.office.com.

• Initially, open a web browser.

• Then go to the official website to recover the account.

• Note: The official website is “Portal.office.com.”

• After this, the users are suggested to wait for the official website to open.

• Once the official website appears on the screen, the users are advised to click on the “Can’t access your account?” option.

• After the user clicks on that option, then they would be asked to choose the account type.

• From there, choose the account type.

• After choosing the account type, the “Recover Your Account” page will open on the screen.

• Then the users are advised to enter the Microsoft account.

• Note: The users can enter the “Email,” “Phone,” or “Skype Name.”

• After entering the account, click on the “Next” option.

• Now the user will get the security code.

• Note: This step is important to verify the identity.

• After this, the users are advised to click on the “Get Code” option.

• Now the users are suggested to enter the code which they have received.

• After successfully entering the code, the users are recommended to tap on the “Next” option.

• Then the “Reset Your Password” window will appear on the screen.

• The users are suggested to enter the new password in the “New Password” field.

• Then again, enter the password in the “Reenter the Password” field.

• After that, click on the “Next” option.

So after applying the aforementioned steps, the users can easily recover a Microsoft office account via portal.office.com. However, once the user has recovered the account, they can easily access the Microsoft office account and can take advantage of its features. Therefore, all users are advised to follow the steps discussed below to access the office account.

The users facing issues while accessing the official portal, i.e., portal.office.com, are recommended to follow the instructions discussed below to fix the issue. Thus after carefully applying the steps, it would get easy for all users to eliminate the issue. Moreover, once the user applied the below-described steps, they can easily access the Microsoft office account.

Browser Related Issue

• The users are advised to refresh the website. So, press the “Ctrl+F5” keys together at the same time on the web browser.

• The users are recommended to clear the cookies and temporary cache on their web browser to confirm that the web page used is recent.

Fix the DNS issue

A DNS lets the site IP address be identified with words to be remembered easily. This service is provided by the ISP.

• The users are suggested to clear their local DNS cache to ensure to get the most recent cache that the ISP has.

• Users who can access a website at their workplace or through a 3G network yet it is not working on the system, then the users are suggested to use an alternative DNS service other than the ISPs.

So after carefully applying the aforementioned steps, the users can easily eliminate the issue. However, if the problem remains the same after applying the above steps, feel free to contact the experts and get immediate assistance for the same.