This privacy policy applies to PoPcket Mon GO(hereby referred to as "Application") for mobile devices that was created by the popcketmongo@outlook.com(hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".
Information Collection and Use
The Application collects information when you download and use it. This information may include information such as
Your device's Internet Protocol address (e.g. IP address)
The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
The time spent on the Application
The operating system you use on your mobile device
The Application does not gather precise information about the location of your mobile device.
The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.
For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information. The information that the Service Provider request will be retained by them and used as described in this privacy policy.
Third Party Access
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
Google Play Services
Google Analytics for Firebase
The Service Provider may disclose User Provided and Automatically Collected Information:
as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights
You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Data Retention Policy
The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at popcketmongo@outlook.com
and they will respond in a reasonable time.
Children
The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.
The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (popcketmongo@outlook.com) so that they will be able to take the necessary actions.
User Code of Conduct
Players are required to adhere to the following standards:
Prohibited Content:
Players may not post, transmit, or distribute defamatory, false, threatening, obscene, illegal, or infringing content on in-game platforms, official Facebook pages, or any public channels.
Inappropriate Usernames:
Names with offensive language, special characters causing system issues, or those resembling admin accounts (e.g., "GM" or "Game Master") are prohibited.
Incitement of Violations:
Encouraging others to engage in prohibited activities is strictly forbidden.
Commercial Activities:
Advertising or conducting business through in-game channels or official communication platforms is not allowed.
Spam and Disruption:
Spamming, flooding chat channels, or disrupting the game environment with meaningless or repetitive content is prohibited.
Inappropriate Behavior:
Publishing or engaging in actions deemed unacceptable by Game Masters (GM) is prohibited.
Real-World Transactions:
Attempting to trade in-game items or currency for real-world money or goods is strictly forbidden.
Exploitation of Bugs:
Please report bugs to the provider or GM when encounter any of them. Publicly discussing for benefit or exploiting bugs is prohibited.
Cheating:
Using third-party software, viruses, or game exploits is forbidden.
Deception:
Misleading GMs to gain unfair benefits or harm other players is prohibited.
Unauthorized Payments:
Unauthorized use of third-party credit cards, phones, or payment systems is strictly forbidden.
Improper Top-Ups:
Examples include using unapproved third-party platforms or initiating refunds after item delivery.
Multi-Account Abuse:
Registering multiple accounts to transfer items and disrupt game balance is not allowed.
Interfering with Support:
Includes demanding virtual items or obstructing support services.
Malicious Activity:
Attacking or damaging company systems is prohibited.
Illegal Activities:
Actions deemed unlawful by legal authorities are strictly forbidden.
Violation of Local Laws:
Players must not engage in behavior that violates local laws or social ethics.
Unfair Practices:
Any unfair activities determined by the company are prohibited.
Violation Consequences:
GM have the authority to issue warnings, enforce account suspensions, recover improperly acquired items, or pursue legal action based on the severity of violations. Players are responsible for all damages resulting from their infractions.
Game Master (GM) Guidelines
Role: GMs are responsible for maintaining order in the virtual game world.
Boundaries: GMs will not interfere with normal gameplay, request personal information, or mediate personal disputes.
Respect: Players should respect and cooperate with GMs. Feedback can be submitted via designated channels.
Game Top-up Service
l Official Payment Channels Only
The game supports payments exclusively through integrated in-game payment channels and the official game top-up center, hereby referred to as "official payment”. The game does not recognize any third-party or community-based top-up services. Any losses incurred from using unapproved payment methods are the sole responsibility of the payer.
l Verification Before Payment
Before making payments through official channels, users must verify their account details, including account ID and server information, to ensure accuracy. Any issues arising from topping up another user's account or failure to verify the correct account details (e.g., unsuccessful top-ups) will be the sole responsibility of the payer.
l All purchases of the license to Virtual Items, Games or any other digital content or Services (“Purchased License”) are final and non-refundable except where required under applicable law.
Do Not Track
Many devices offer a "Do Not Track" feature that signals websites to disable tracking. While no official standards exist, we respect this setting. However, enabling this feature may affect your experience with our services.
Security
The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.
Changes
This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.
This privacy policy is effective as of 2024-04-28
YOUR RIGHTS
Under EU and Swiss data protection laws you have a number of rights in relation to your personal data. We respect and honour these rights and will help you to exercise them insofar as we are able.
You have the right:
l To request access to or a copy of any personal data which we hold about you;
l To rectification of your personal data, if you consider that the information we are holding is inaccurate;
l To ask us to delete your personal data, if you consider that we do not have the right to hold it;
l To withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
l To ask us to stop or start sending you marketing messages as described below in the marketing section;
l To restrict processing of your personal data;
l To data portability (moving some of your personal data elsewhere) in certain circumstances;
l To object to your personal data being processed in certain circumstances; and
l To not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
l Please note that these rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data, and there are exceptions (for example if we have to process the data to comply with our own legal obligations) but if that is the case we will let you know if you make a request that we believe we cannot comply with.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will only keep the information we collect about you for as long as required for the purposes set out in this notice or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date, and still required.
By law we have to keep basic information about our customers (including contact, identity data, (and financial and transaction data relating to transactions via our store, if any)) for six tax years plus the current tax year after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see ”Your Rights” for further information.
We may delete, de-identify, or anonymize any account if it has been inactive for at least 365 days. We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
If you opt-out from marketing, we may retain the necessary information to enable us to respect your wishes to not be contacted for marketing purposes.
Delete Your Personal Data
You have the right to contact us and request your personal data to be deleted. If you withdraw your consent to delete the data, we assume you consider such a process of your data is not applicable by the law or other conditions. Please be aware that deleting your personal data might affect your continuous use of this app and its function.
How to Exercise Your Privacy Rights
By contacting us via our official email: popcketmongo@outlook.com, you can exercise any of your privacy rights.
We promise to exercise your privacy rights within 30 days after receipt. In some cases, this process might take us up to 90 days at most. For example, to completely erase your personal data stored in our backup systems. If we need more time or it is necessary to explain the reason for the delay, we will let you know.
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at popcketmongo@outlook.com.
CHANGES TO THIS POLICY
Any changes we make to our Policy in the future will be posted on this page and, where material and appropriate, notified to you by in-game message. We urge you to check regularly to see any updates or changes to our Policy.
Terms & Conditions
These terms and conditions applies to PoPcket Mon GO (hereby referred to as "Application") for mobile devices that was created by the popcketmongo@outlook.com (hereby referred to as "Service Provider") as a Free service.
Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.
The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.
Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:
Google Play Services
Google Analytics for Firebase
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.
The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.
User Code of Conduct
Players are required to adhere to the following standards:
l Prohibited Content:
Players may not post, transmit, or distribute defamatory, false, threatening, obscene, illegal, or infringing content on in-game platforms, official Facebook pages, or any public channels.
l Inappropriate Usernames:
Names with offensive language, special characters causing system issues, or those resembling admin accounts (e.g., "GM" or "Game Master") are prohibited.
l Incitement of Violations:
Encouraging others to engage in prohibited activities is strictly forbidden.
l Commercial Activities:
Advertising or conducting business through in-game channels or official communication platforms is not allowed.
l Spam and Disruption:
Spamming, flooding chat channels, or disrupting the game environment with meaningless or repetitive content is prohibited.
l Inappropriate Behavior:
Publishing or engaging in actions deemed unacceptable by Game Masters (GM) is prohibited.
l Real-World Transactions:
Attempting to trade in-game items or currency for real-world money or goods is strictly forbidden.
l Exploitation of Bugs:
Please report bugs to the provider or GM when encounter any of them. Publicly discussing for benefit or exploiting bugs is prohibited.
l Cheating:
Using third-party software, viruses, or game exploits is forbidden.
l Deception:
Misleading GMs to gain unfair benefits or harm other players is prohibited.
l Unauthorized Payments:
Unauthorized use of third-party credit cards, phones, or payment systems is strictly forbidden.
l Improper Top-Ups:
Examples include using unapproved third-party platforms or initiating refunds after item delivery.
l Multi-Account Abuse:
Registering multiple accounts to transfer items and disrupt game balance is not allowed.
l Interfering with Support:
Includes demanding virtual items or obstructing support services.
l Malicious Activity:
Attacking or damaging company systems is prohibited.
l Illegal Activities:
Actions deemed unlawful by legal authorities are strictly forbidden.
l Violation of Local Laws:
Players must not engage in behavior that violates local laws or social ethics.
l Unfair Practices:
Any unfair activities determined by the company are prohibited.
l Violation Consequences:
GM have the authority to issue warnings, enforce account suspensions, recover improperly acquired items, or pursue legal action based on the severity of violations. Players are responsible for all damages resulting from their infractions.
Game Master (GM) Guidelines
Role: GMs are responsible for maintaining order in the virtual game world.
Boundaries: GMs will not interfere with normal gameplay, request personal information, or mediate personal disputes.
Respect: Players should respect and cooperate with GMs. Feedback can be submitted via designated channels.
Game Top-up Service
l Official Payment Channels Only
The game supports payments exclusively through integrated in-game payment channels and the official game top-up center, hereby referred to as "official payments”. The game does not recognize any third-party or community-based top-up services. Any losses incurred from using unapproved payment methods are the sole responsibility of the payer.
l Verification Before Payment
Before making payments through official channels, users must verify their account details, including account ID and server information, to ensure accuracy. Any issues arising from topping up another user's account or failure to verify the correct account details (e.g., unsuccessful top-ups) will be the sole responsibility of the payer.
l All purchases of the license to Virtual Items, Games or any other digital content or Services (“Purchased License”) are final and non-refundable except where required under applicable law.
Do Not Track
Many devices offer a "Do Not Track" feature that signals websites to disable tracking. While no official standards exist, we respect this setting. However, enabling this feature may affect your experience with our services.
AVAILABILITY AND FUNCTIONALITY
We reserve the right to limit the amount of Virtual Items you can purchase in a given period. Virtual Items may only be purchased and used by users in jurisdictions where such activities are permitted under applicable law. Virtual Items may only be purchased from us or our representatives through the Games or as otherwise expressly authorised. We reserve the right to refuse any request to purchase Virtual Items for any reason.
We will use reasonable endeavours to maintain the operation of the Games and Services and rectify faults as quickly as possible. We reserve the right to modify, including by way of regular updates, our Games and Services and we may have to suspend operation of a Game or particular Service without notice for repair, maintenance, improvement, security or any other reason. If so, we will do our best to ensure that the suspension is as short as possible. We cannot accept responsibility for such suspensions, interruptions or errors caused by circumstances outside our reasonable control.
We cannot guarantee that our Games or any part of our Services will work on or be compatible with or capable of being accessed on any particular devices, platforms, operating systems or equipment, or in conjunction with any particular software or connectivity services not approved by us. We do not accept responsibility for such equipment, software or services. We also do not guarantee that our Services can be accessed in all geographic locations.
Changes to These Terms and Conditions
The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2024-04-28
YOUR RIGHTS
Under EU and Swiss data protection laws you have a number of rights in relation to your personal data. We respect and honour these rights and will help you to exercise them insofar as we are able.
You have the right:
l To request access to or a copy of any personal data which we hold about you;
l To rectification of your personal data, if you consider that the information we are holding is inaccurate;
l To ask us to delete your personal data, if you consider that we do not have the right to hold it;
l To withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);
l To ask us to stop or start sending you marketing messages as described below in the marketing section;
l To restrict processing of your personal data;
l To data portability (moving some of your personal data elsewhere) in certain circumstances;
l To object to your personal data being processed in certain circumstances; and
l To not be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.
l Please note that these rights are not absolute – in some cases they will not apply to you, or to the particular use that we are making of your data, and there are exceptions (for example if we have to process the data to comply with our own legal obligations) but if that is the case we will let you know if you make a request that we believe we cannot comply with.
HOW LONG WILL WE KEEP YOUR INFORMATION?
We will only keep the information we collect about you for as long as required for the purposes set out in this notice or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date, and still required.
By law we have to keep basic information about our customers (including contact, identity data, (and financial and transaction data relating to transactions via our store, if any)) for six tax years plus the current tax year after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see ”Your Rights” for further information.
We may delete, de-identify, or anonymize any account if it has been inactive for at least 365 days. We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
If you opt-out from marketing, we may retain the necessary information to enable us to respect your wishes to not be contacted for marketing purposes.
Delete Your Personal Data
You have the right to contact us and request your personal data to be deleted. If you withdraw your consent to delete the data, we assume you consider such a process of your data is not applicable by the law or other conditions. Please be aware that deleting your personal data might affect your continuous use of this app and its function.
Delete Your Personal Data
You have the right to contact us and request your personal data to be deleted. If you withdraw your consent to delete the data, we assume you consider such a process of your data is not applicable by the law or other conditions. Please be aware that deleting your personal data might affect your continuous use of this app and its function.
How to Exercise Your Privacy Rights
By contacting us via our official email: popcketmongo@outlook.com, you can exercise any of your privacy rights.
We promise to exercise your privacy rights within 30 days after receipt. In some cases, this process might take us up to 90 days at most. For example, to completely erase your personal data stored in our backup systems. If we need more time or it is necessary to explain the reason for the delay, we will let you know.
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at popcketmongo@outlook.com.
CHANGES TO THIS POLICY
Any changes we make to our Policy in the future will be posted on this page and, where material and appropriate, notified to you by in-game message. We urge you to check regularly to see any updates or changes to our Policy.