Focusify – Pomodoro Timer & Tasks
Support & FAQ
Contact
Email: davronk150@gmail.com
Response time: usually within 1–2 business days
Requirements
iOS 16.1+ recommended (Live Activities/Dynamic Island)
iCloud (optional) for syncing settings and stats
App Group enabled for widgets/live activities
Common Questions
How do I start a session?
Select a task (optional) and tap Start. Pause/Reset/Skip controls are below the timer.
Live Activities / Dynamic Island not showing?
Ensure iOS 16.1+, Live Activities enabled (Settings → Face ID & Passcode → Live Activities), and start a session on device (not simulator).
Widgets not updating?
Make sure the widget is added, the app has been opened once, and background refresh is on. The app and widget must share the same App Group.
Data syncing?
Settings and stats use iCloud Key-Value Store when you’re signed into iCloud; otherwise they stay local.
Premium / purchases?
Plans are managed via RevenueCat/StoreKit. If a purchase doesn’t unlock, use “Restore purchases” on the paywall while signed into your App Store account.
Notifications?
Enable notifications in Settings. A notification is scheduled for phase end when the timer is running.
Troubleshooting
“No active account” / purchase errors: Sign into a Sandbox or App Store account on the device and retry.
Live Activity “unsupportedTarget”: Device or OS doesn’t support Live Activities; update iOS or use a supported device.
Widgets show placeholder: Confirm App Group is configured and the app was opened at least once; then start a session.
Privacy & Terms
Privacy Policy: https://sites.google.com/view/pomodorofocustimerclock?usp=sharing
Terms of Use: https://sites.google.com/view/pomodoroterms?usp=sharing
📧 davronk150@gmail.com
Davronjon Karimov