This Privacy Policy explains how Innogh (“Innogh,” “we,” “us,” or “our”) collects, uses, stores, shares, protects, and deletes information when users access or use our mobile applications, websites, artificial intelligence features, subscription services, software products, and other digital services.
This Privacy Policy applies to all digital products and services operated by Innogh, including, where applicable, AddictionOS, as well as any other application, platform, website, or service that links to this Privacy Policy.
By accessing or using our services, users acknowledge the practices described in this Privacy Policy.
The information collected depends on the product, service, features used, permissions granted, and information voluntarily provided by the user.
We may collect:
Full name or display name.
Email address.
Username.
Profile image.
Authentication information.
Account identifiers.
Country, language, or general region.
Other information provided during account registration or profile configuration.
Passwords may be processed through secure authentication providers and are not intended to be stored in plain text.
Users may voluntarily provide information while using our services, including:
Goals, preferences, routines, habits, and progress.
Notes, journal entries, responses, and personal reflections.
Recovery records, streaks, achievements, relapses, triggers, and challenges.
Health, wellness, behavioral, or lifestyle-related information.
Messages submitted to artificial intelligence features.
Support requests and communications.
Survey responses and feedback.
Community posts, comments, reports, reactions, or other user-generated content.
Files, images, or other content uploaded by the user, when supported.
Some information entered into certain services, including AddictionOS, may be personal or sensitive due to its relationship with behavioral health, addiction recovery, habits, or personal wellbeing.
Users decide what information they choose to provide, except where certain information is necessary to operate a requested feature.
We may automatically collect limited technical information, such as:
Device type and model.
Operating system and version.
Application version.
Device identifiers.
Language and time zone.
Internet Protocol address.
Network information.
Crash reports.
Performance information.
Diagnostic logs.
Dates and times of access.
Features viewed or used.
General interaction data.
This information may be used to operate, secure, diagnose, maintain, and improve our services.
Some Innogh services may offer paid plans, subscriptions, premium features, or in-app purchases.
Payments may be processed by third-party platforms such as:
Google Play Billing.
Apple App Store.
RevenueCat.
Other authorized payment or subscription providers.
Innogh does not directly collect or store complete payment card numbers when payments are handled by these third-party providers.
We may receive limited transaction information, including:
Subscription status.
Product or plan purchased.
Purchase date.
Renewal status.
Expiration date.
Transaction identifier.
Country or storefront.
Eligibility for premium features.
When users enable notifications, we may process:
Push notification identifiers or tokens.
Notification preferences.
Reminder settings.
Information necessary to deliver service-related messages.
Users may disable notifications through the application or device settings.
Some services may request general or precise location information only when required for a specific feature and after obtaining the applicable permission.
We do not collect precise location information unless it is necessary for an identified feature and the user has granted permission.
Certain applications may use Android Accessibility Services when necessary to provide a user-requested feature, such as digital wellbeing tools, app monitoring, voluntary blocking, intervention screens, or support related to the user’s selected goals.
When used, the Accessibility Service may detect events such as the opening of applications selected or monitored by the user.
Accessibility Services are not intended to be used to:
Read passwords.
Collect private messages.
Collect financial information.
Access personal content unrelated to the requested feature.
Change device settings without the user’s knowledge.
Perform actions without user awareness or authorization.
Bypass Android security or privacy controls.
Accessibility-based features are optional and may be disabled through the device settings.
Where required, the application will display a clear disclosure and request user consent before the service is enabled.
Some Innogh products may provide features powered by artificial intelligence, including conversational assistants, recommendations, educational tools, summaries, motivational support, or personalized guidance.
Information submitted to an AI-powered feature may be processed to:
Generate a response.
Provide recommendations.
Personalize the user experience.
Detect misuse or harmful content.
Improve service reliability and safety.
Maintain conversation context, where applicable.
AI-generated responses may contain mistakes, incomplete information, or inappropriate recommendations. Users should independently evaluate important information.
Artificial intelligence features provided by Innogh:
Do not replace professional medical treatment.
Do not replace psychological or psychiatric care.
Do not replace legal or financial advice.
Should not be relied upon for emergencies.
Should not be used as the sole basis for decisions involving health, safety, or personal wellbeing.
Users should not submit passwords, banking credentials, identification documents, or other information unnecessary for the use of an AI feature.
Certain AI features may be available only through a paid or Pro subscription.
We may use collected information to:
Create and manage user accounts.
Authenticate users.
Provide requested services and features.
Save user settings and preferences.
Track progress, goals, habits, activities, or achievements.
Personalize content and recommendations.
Provide AI-powered features.
Activate and manage paid subscriptions.
Verify access to premium features.
Deliver notifications and reminders.
Respond to support requests.
Maintain service security.
Prevent fraud, spam, abuse, or unauthorized access.
Investigate technical problems.
Correct errors and improve performance.
Understand how services are used.
Develop new products and features.
Enforce our terms and policies.
Comply with legal obligations.
Protect the rights, safety, and property of users, Innogh, and others.
We do not sell users’ personal information.
Depending on the user’s jurisdiction, we may process information based on:
The user’s consent.
The need to provide a requested service.
Performance of a contract with the user.
Compliance with legal obligations.
Legitimate interests in operating, improving, securing, and protecting our services.
Protection of users or other individuals.
Prevention of fraud, abuse, or security incidents.
Users may withdraw consent for optional processing through the available application settings, device settings, or by contacting us.
We may share limited information only when necessary for the purposes described in this Privacy Policy.
We may work with service providers that assist us with:
Cloud hosting.
Databases.
Authentication.
Artificial intelligence processing.
Subscription management.
Payment processing.
Notifications.
Analytics.
Crash reporting.
Customer support.
Security and fraud prevention.
Depending on the service used, providers may include:
Supabase.
Google Play.
Apple.
RevenueCat.
OneSignal.
Cloud and hosting providers.
Artificial intelligence technology providers.
Analytics and diagnostic service providers.
These providers may process information only as needed to perform services on our behalf or in accordance with their own applicable privacy terms.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a valid court order or lawful request.
Protect users from harm.
Investigate fraud or abuse.
Protect Innogh’s legal rights.
Enforce our agreements.
Address security threats.
If Innogh is involved in a merger, acquisition, financing, restructuring, sale of assets, or transfer of a product or service, information may be transferred as part of that transaction, subject to applicable legal protections.
Information may be shared when the user intentionally publishes content, participates in a community, submits information to a third-party integration, or otherwise directs us to share it.
Users should avoid posting confidential or highly sensitive information in public or community areas.
Innogh uses reasonable administrative, technical, and organizational safeguards designed to protect information against:
Unauthorized access.
Accidental loss.
Improper use.
Alteration.
Unauthorized disclosure.
Destruction.
Fraudulent activity.
Security measures may include:
Encrypted connections.
Secure authentication.
Access controls.
Database security policies.
Monitoring and logging.
Restricted administrative access.
Backups.
Software updates.
Vendor security practices.
However, no electronic transmission or storage method is completely secure. We cannot guarantee absolute security.
Users are responsible for protecting their credentials and should notify us if they suspect unauthorized access to their account.
Innogh retains personal information only for as long as reasonably necessary to:
Provide the requested services.
Maintain active accounts.
Preserve user settings and progress.
Manage subscriptions.
Meet legal obligations.
Resolve disputes.
Prevent fraud or abuse.
Maintain security.
Enforce agreements.
Account information and user-generated content may be retained while the user’s account remains active.
When an account is deleted or a valid deletion request is received:
Personal information associated with the account will normally be removed from active systems within 30 days after verification of the request.
Some information may remain temporarily in encrypted or protected backups for up to 90 days before being automatically overwritten or permanently deleted.
Certain records may be retained for a longer period when required by law, necessary for tax or accounting obligations, required to prevent fraud, needed to resolve disputes, or necessary to protect legal rights and platform security.
Data that has been permanently anonymized and can no longer reasonably identify the user may be retained for analytics, research, security, or service improvement.
Retention periods may vary depending on the type of information, the service used, applicable legal requirements, and operational needs.
Users may request deletion of their account and associated personal information at any time.
Where an application supports account deletion within the app, users may use the account deletion option available in the profile, account, privacy, or settings section.
Users may also request deletion by contacting:
Email: [INSERT PRIVACY OR SUPPORT EMAIL]
The email subject should include:
Account and Data Deletion Request
The request should be sent from the email address associated with the account whenever possible.
To protect users from unauthorized deletion requests, we may ask for reasonable verification of account ownership.
After verification:
The account will be scheduled for deletion.
Associated personal information will be removed from active systems within 30 days, unless a shorter period is required by law.
Information subject to legal, fraud-prevention, security, accounting, or dispute-resolution requirements may be retained only for the necessary period.
Backup copies may remain temporarily for up to 90 days.
Deleting or uninstalling an application does not automatically delete the user’s account or stored information.
Deleting an account is separate from cancelling a paid subscription.
Users are responsible for cancelling active subscriptions through the platform where the subscription was purchased, such as:
Google Play.
Apple App Store.
Another authorized subscription provider.
Deleting an account or uninstalling an application may not automatically stop future subscription charges.
Users should cancel their subscription before deleting their account when they no longer wish to be billed.
Depending on the user’s location and applicable law, users may have the right to:
Access their personal information.
Request correction of inaccurate information.
Request deletion of their information.
Withdraw consent.
Object to certain processing.
Request restriction of processing.
Request information about how data is used.
Request a copy of certain information.
Opt out of optional communications.
Disable permissions through device settings.
Requests may be submitted through the available account tools or by contacting us.
We may require identity or account verification before completing a request.
Our services are not intended for children below the minimum legal age required to independently consent to data processing in their jurisdiction, unless a specific service clearly states otherwise and includes appropriate parental or guardian protections.
We do not knowingly collect personal information from children in violation of applicable laws.
If a parent or legal guardian believes that a child has provided personal information without valid authorization, they may contact us to request review and deletion.
Some services may allow users to publish content, communicate with others, or participate in community features.
Information shared publicly or with other users may be visible to those users and may be copied, saved, or redistributed outside our control.
Users should not post:
Passwords.
Financial information.
Government identification numbers.
Private medical documents.
Confidential information belonging to another person.
Content that violates applicable laws or community standards.
We may moderate, restrict, or remove content to protect users, enforce our rules, or comply with legal obligations.
Our products may contain links to third-party websites, services, content, or integrations.
Innogh is not responsible for the privacy, security, accuracy, or practices of independent third parties.
Users should review the privacy policies of third-party services before providing them with information.
Information may be processed or stored in countries other than the user’s country of residence, depending on the locations of Innogh’s service providers and technical infrastructure.
When applicable, we take reasonable measures to protect information in accordance with this Privacy Policy and applicable legal requirements.
We may update this Privacy Policy to reflect:
Changes to our services.
New products or features.
Changes in service providers.
Security improvements.
Legal or regulatory requirements.
Changes to our data practices.
The “Last Updated” date at the top of this page indicates when the policy was most recently revised.
When changes are material, we may provide notice through an application, website, email, or another appropriate method.
Continued use of the services after an updated policy becomes effective may constitute acknowledgment of the revised policy, where permitted by law.
For privacy questions, account deletion requests, data requests, complaints, or security concerns, contact:
Company or Developer: Innogh
Email: omarghcavada@gmail.com
Country: Dominican Republic
Users requesting deletion should include the email address associated with their account and the name of the application or service involved.