PRIVACY POLICY
INTRODUCTION
The "Smart IPTV Player" application, developed by "Ngoc Nguyen Team" is committed to safeguarding your privacy.
This privacy notice for Ngoc Nguyen Team (“Company”, “we”, “us” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Download and use our mobile application (Smart IPTV Player), or any other application of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events.
Our Privacy policy applies to all users, and others who access the App (“Users”).
INFORMATION WE PROCESS
Personal Information:
Email address (if used for feedback)
Non-Personal Information:
IP address
Mobile device model, brand, and operating systems
Payment information (e.g., anonymized payment IDs)
Browser type
Referring/exit pages
App Performance information: e.g., anonymized crash information to help us identify errors and improve the app and services.
App activity information: for example, general app usage indicators and specific usage events within the app.
THE PURPOSES OF PROCESSING YOUR PERSONAL DATA
We process your information for the following purposes:
Improve, Test, and Monitor Our Services: We process non-personal information to improve the effectiveness of the App, detect potential outages, and optimize performance.
Communication: We process email addresses (if provided) to respond to your feedback.
Security and Law Enforcement: We process information to prevent fraud, spam, and enforce the law.
We will notify you if any new purposes for processing your data arise.
SHARING YOUR INFORMATION
We do not sell personal information about our customers. We may share information with the following types of third parties as described in this privacy policy.
TV or streaming service providers: We may share personal information with TV or streaming service providers like Google, Samsung, or LG to enable video casting on third-party devices like TVs or streaming players. For example, the current IP address of your mobile device is needed to connect your mobile phone or tablet to the TV or streaming device.
We only share your personal information as necessary, such as to complete a transaction or to provide a product or service you have requested or authorized, and only with vendors or agents working on our behalf for the purposes described in this privacy policy. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on our behalf under our instructions of Us and in accordance with this privacy policy.
INTERNATIONAL DATA TRANSFERS
We work in the cross-border area and provide our Application to Users around the world.
We may transfer your data to servers located outside your country of residence. These countries may have different data protection laws than your country. We will take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
By using the App, you agree that we may transfer your personal data to any third country, a territory or one or more specific sectors within that third country, or to the international organization.
HOW DO WE STORE YOUR DATA
We use industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is ever completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
HOW LONG WE USE YOUR PERSONAL DATA
We will retain your personal information for as long as we deem it necessary to enable you to use the App, comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this privacy policy. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email.
ANALYTICAL DATA
We may use third-party analytics tools, such as Google's Google Analytics, to analyze data. For example, we may record the frequency and extent of your use of the Services, the length of your sessions, the interactions you have with the Services' interface, etc.
EXERCISING YOUR RIGHTS
You have the following rights:
- To access your data. You can request a copy of your personal information held by us.
- To change or correct your data. You have the right to ask us to correct, change, update or rectify your data.
- To ask us for retention or deletion of your data. Under certain circumstances you have the right to ask us to delete all or some of your personal data.
- To restrict the data processing. Under certain circumstances, you may have the right to limit the ways in which we use your personal information.
- To object to data processing. When your personal information is processed automatically you may in some circumstances object to such processing. Where your personal information is processed for direct marketing purposes, you may ask to cease processing your data. You can opt-out of marketing tracking by moving the “Limit Ad Tracking” in the settings on your mobile phone to “on”.
Please bear in mind that the above mentioned rights are not absolute, and we will be entitled to refuse some of your requests where exceptions apply.
We also would like to draw your attention to the fact that in order to process your request we first have to identify you as a user of our app.
SECURITY
The security of your personal information is important to us. We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about the security of our app, you can contact us through the email displayed below.
CHILDREN’S PRIVACY
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.
CHANGES TO THE PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices or to comply with legal or regulatory requirements. Your continued use of the Apps after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you by posting the new Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates or changes.
HOW TO CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: ngocnguyen.nv90@gmail.com