1. INTRODUCTION
The "PDF Editor, Scanner & Convert" app ("Application"), developed by "Ngoc Nguyen Team" is committed to safeguarding your privacy.
This privacy notice for Ngoc Nguyen Team (“Company”, “we”, “us” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Download and use our mobile application (PDF Editor, Scanner & Convert), or any other application of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Our Privacy policy applies to all users, and others who access the App (“Users”). By using our services, you consent to the collection, use, sharing, and processing of your personal information as described in this policy. We use your personal data to enhance and deliver our services effectively.
2. WHY WE COLLECT DATA?
The prime purpose for collecting data is to provide you the best experience with the app. We use the collected data to improve and personalize your overall experience and the following purposes:
1. Product improvement
2. Future product development
3. Security, safety, and dispute resolution
4. Product performance analysis
5. Communications and product announcements
3. INFORMATION WE COLLECT
3.1 Information You Provide to Us
- Account Information: When you create an account, you voluntarily provide us with your name and email address. This information is essential for account management, communication, and personalization of your experience.
- Uploaded Files: Files and documents you upload to the App for viewing, editing, conversion, or compression purposes. These files are processed temporarily and deleted after completion unless explicitly saved.
- Other Information: You may choose to provide additional information through various interactions with the App. This could include feedback, comments, survey responses, or other information you voluntarily share.
- User-Generated Content: We collect documents or images that you upload or capture for text recognition (OCR) purposes, or when you convert documents to different formats like PDF.
Our app allows users to access without logging in if there are no significant account-based features. If you create an account, you can also delete it within the app. We do not require personal information unless it is essential for the core functionality of the app or required by law. Social network login is optional, and you can revoke access and disable data sharing within the app.
3.2 Information You Provide Us About Others
In certain circumstances, you may choose to share information about other individuals with us through the app. This typically occurs when you use features involving collaboration or communication. The types of information you might share about others include:
File Sharing: When you use the app to share files or collaborate with others, we may collect the contact details of the recipients, such as their email addresses. This information is used solely to facilitate file sharing or collaboration within the app.
Shared Content: If the shared file contains personally identifiable information of others, it is your responsibility to ensure that you have obtained their consent before sharing their data through the app.
Contact Information: Some features may allow you to import or provide access to your contact list to facilitate sharing and collaboration. If you choose to provide access, the contact information will be used only for the intended purpose and will not be stored beyond what is necessary for the feature to function.
3.3 Information We Automatically Collect
* Device Data: We collect data about the device you use to access our services, including:
* IP address;
* Mobile device model, brand
* Operating system;
* Payment information (e.g., anonymized payment IDs)
* Screen resolution;
* Mobile carrier;
* Time zone settings;
* Network type;
* Browser type
* Referring/exit pages
* App Performance information: e.g., anonymized crash information to help us identify errors and improve the app and services.
* App activity information: for example, general app usage indicators and specific usage events within the app.
* Identifiers for advertising (IDFA for iOS).
* Cookies: Our services utilize cookies to collect information to enhance user experience, understand user engagement and improve our services.
- Location Data: With your permission, we may collect information about your approximate location to improve translation services (e.g., providing localized language options). We do not collect precise location data without your consent, and you can disable this feature in your device settings.
4. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for various purposes, including:
- To Provide and Improve the app: We use your personal information to provide, maintain, and improve the app's features and functionality. This includes using your data to provide services, analyzing usage data to identify areas for improvement, and developing new features based on user feedback.
- To personalize your experience: We may use your information to personalize your experience within the app. This could involve tailoring the interface, suggesting relevant features, or providing customized content based on your usage patterns and preferences.
- To communicate with you: We may use your email address to send you important notifications, updates, promotional offers, or newsletters related to the app. You can manage your communication preferences in the app's settings.
- To respond to your inquiries: We use your information to respond to your questions, comments, or requests for support. We may also use your information to resolve disputes, collect fees, or troubleshoot problems.
- To protect our rights and interests: We may use your information to protect our rights and interests, including to investigate fraud, enforce our terms of service, and comply with legal obligations.
- To analyze and aggregate data: We may analyze and aggregate non-personal information for various purposes, such as understanding usage trends, improving the App's performance, and developing new features. This aggregated data does not identify you personally.
5. SHARING AND DISCLOSURE OF PERSONAL INFORMATION
We do not share your data with other companies, organizations and individuals unless one of the following circumstances applies:
- Sharing with your Consent:
* We do not share your personal information with third parties without your explicit consent.
* After obtaining your consent, we will share the data that you have authorized with specified third parties or categories of third parties to the extent permitted by applicable laws and regulations.
- Third-Party Service Providers and Partners: We do not sell personal information about our customers. We work with trusted third-party service providers to help us with various aspects of our business operations, such as cloud storage, data analysis, marketing, and customer support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your data.
- Other Users (Optional): The App may allow you to share documents, transcripts or other information with other users. We recommend exercising caution when sharing information with others, as we cannot control how they may use or further share it.
- Legal Compliance and Protection: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also share your information to protect our rights, property, or safety, or the rights, property, or safety of others.
- Cookies: We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions. This helps us offer better site experiences and tools in the future. You may manage your cookie preferences through your browser settings.
We only share your personal information as necessary, such as to complete a transaction or to provide a product or service you have requested or authorized, and only with vendors or agents working on our behalf for the purposes described in this privacy policy. In this case, your personal information will be shared with these agents or contractors but only for the purpose of performing services on our behalf under our instructions of Us and in accordance with this privacy policy.
6. APP-SPECIFIC PERMISSIONS
The main Permissions used by “PDF Editor, Scanner & Convert” are described below.
Permission 1: Privacy - Camera Usage Description
This permission allows the app to access your device's camera. It is used for functionalities such as scanning documents, taking photos within the app, scanning QR codes, or any feature that requires capturing images or video directly through the app. This access is essential for features that involve visual media and enhances user interaction by allowing you to share captured moments or verify identities through visual means.
Permission 2: Privacy - Tracking Usage Description
This permission enables the app to track your activity for advertising purposes on iOS devices running version 14 or later. It is used to collect data that helps deliver personalized advertisements and improve the relevance of ads you see. Tracking allows the app to understand user preferences and behavior, which supports optimizing advertising efforts and ensuring that the content is more aligned with user interests.
Permission 3: Privacy - Photo Library Usage Description
This permission allows the app to access your device's photo library. It is used for functionalities such as uploading and sharing photos from your device within the app. This access is necessary for users to select and share images, store photos related to their activities, or set profile pictures from their existing photo collections. The app accesses only the images you explicitly select and does not scan or collect data from your entire photo library without your consent.
Permission 4: Push Notification
This permission enables the app to send notifications to your device. These notifications are used to inform you about important updates, alerts, and activities related to the app. Push notifications ensure you stay informed and engaged with real-time information without having to open the app constantly.
Permission 5: Storage permission
This permission allows the App to function as a comprehensive document management utility. To accommodate users' document search, preview, and edit requirements, storage permissions are required. The app will only access files and directories necessary with user consent to perform these tasks and will not modify or delete any files without explicit user interaction. App use remains confined to file management and will not compromise or modify any local media storage contents.
7. INTERNATIONAL DATA TRANSFERS
We work in the cross-border area and provide our Application to Users around the world.
We may transfer your data to servers located outside your country of residence. These countries may have different data protection laws than your country. We will take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
By using the App, you agree that we may transfer your personal data to any third country, a territory or one or more specific sectors within that third country, or to the international organization.
8. HOW DO WE STORE YOUR DATA
We use industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is ever completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
9. HOW LONG WE USE YOUR PERSONAL DATA
We will retain your personal information for as long as we deem it necessary to enable you to use the App, comply with applicable laws, resolve disputes with any parties, and otherwise as necessary to allow us to conduct our business. All personal information we retain will be subject to this privacy policy. If you have a question about a specific retention period for certain types of personal information we process about you, please send an email.
10. ANALYTICAL DATA
We may use third-party analytics tools, such as Google's Google Analytics, to analyze data. For example, we may record the frequency and extent of your use of the Services, the length of your sessions, the interactions you have with the Services' interface, etc.
11. EXERCISING YOUR RIGHTS
You have the following rights:
- To access your data. You can request a copy of your personal information held by us.
- To change or correct your data. You have the right to ask us to correct, change, update or rectify your data.
- To ask us for retention or deletion of your data. Under certain circumstances you have the right to ask us to delete all or some of your personal data.
- To restrict the data processing. Under certain circumstances, you may have the right to limit the ways in which we use your personal information.
- To object to data processing. When your personal information is processed automatically you may in some circumstances object to such processing. Where your personal information is processed for direct marketing purposes, you may ask to cease processing your data. You can opt-out of marketing tracking by moving the “Limit Ad Tracking” in the settings on your mobile phone to “on”.
Please bear in mind that the above mentioned rights are not absolute, and we will be entitled to refuse some of your requests where exceptions apply.
We also would like to draw your attention to the fact that in order to process your request we first have to identify you as a user of our app.
12. SECURITY
The security of your personal information is important to us. We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We do our best to protect your personal data, nevertheless, we cannot guarantee its absolute security. In the event that your personal information is compromised as a breach of security, we will promptly notify you in compliance with applicable law.
If you have any questions about the security of our app, you can contact us through the email displayed below.
13. DATA PRIVACY
We implement a variety of technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use industry-standard encryption protocols to secure your data during transmission and storage.
- Access Controls: We restrict access to your information to authorized personnel who need it to perform their job duties.
- Data Minimization: We collect and retain only the minimum amount of personal information necessary to fulfill the purposes outlined in this Privacy Policy.
- Regular Security Assessments: We regularly review our security practices and update our safeguards to mitigate potential risks.
However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
14. CHILDREN'S PRIVACY
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information from our servers.
15. ADVERTISING SDK
“PDF Editor, Scanner & Convert” may integrate third-party advertising Software Development Kits (SDKs) to display personalized advertisements. These SDKs may collect data from your device, such as your device ID, advertising ID (like the Android Advertising ID or Apple's Identifier for Advertisers), and information about how you use the App (e.g., the features you access, the duration of your sessions).
This data collection enables the SDKs to deliver ads that are more relevant to your interests and preferences. By understanding your usage patterns, the SDKs can tailor advertisements to match your needs and demographics.
1. Opting Out of Personalized Ads
You have the option to opt out of personalized advertising by adjusting your device's settings. For detailed instructions on how to do this, please refer to your device's privacy settings or consult the documentation provided by the manufacturer.
2. Our Commitment to Privacy
Ngoc Nguyen Team does not have direct control over the data collected by third-party advertising SDKs. We encourage you to review the privacy policies of the specific SDK providers to understand their data practices and how they use your information. We are committed to working with reputable SDK providers who prioritize user privacy and comply with applicable data protection laws.
16. CUSTOMER SUPPORT
When you contact us for customer support, we may collect the information you provide to help us resolve your issue. This may include your name, email address, and any other details you share with us.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website or through the App. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
18. HOW TO CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at Email: ngocnguyen.nv90@gmail.com