Last Updated: February 15, 2026
This Privacy Policy describes how LiveChat ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile application.
1. Information Collection and Use
To provide a better experience, we may require you to provide us with certain personally identifiable information:
Account Information: When you sign in using Google Authentication or Email, we collect your name, email address, and profile picture.
Messages and Media: We store the messages, photos, and data you send through the app using Firebase services to enable the chat functionality.
2. Service Providers (Third-Party Services)
We use third-party services that may collect information used to identify you. Our app uses:
Google Play Services
Firebase Authentication (User login)
Firebase Realtime Database/Firestore (Chat storage)
Firebase Cloud Messaging (Push notifications)
3. Permissions
The app requests access to your:
Camera & Gallery: To allow you to send photos in chats.
Notifications: To alert you of new incoming messages.
Internet: To connect to the chat servers.
4. Data Retention and Deletion
We retain your data for as long as your account is active. Users have the right to request the deletion of their accounts and all associated data. To request data deletion, please contact us at cengizhanbozofficial@gmail.com.
5. Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it via Firebase's secure infrastructure.
6. Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: cengizhanbozofficial@gmail.com