Plenty of Fish (POF) is an online service for dating which is available in nine different languages. It's completely free to use However, the company also offers an upgraded membership. There are around 100,000 registered members and the estimated revenue of around $100 million.
POF Terms of Service don't permit refunds on tokens, upgraded subscriptions, or purchases However, there are a few exceptions to this policy. Refund terms and conditions are specific to each situation based on the location you are in due to the regulations that govern refund policies in the states and countries of those countries.
The exceptions are applicable to those who live in:
The EU and the European Economic Area
Particular U.S. states
If you bought your product through an external service like App Store, or Google Play, you can ask for a refund directly from these sources directly.
You may be eligible for an exchange in the event fraud or identity theft. purchases.
The other items purchased aren't refundable..
POF Refund Policy for the EU
In accordance with the law of the country, residents of the EU are entitled to full reimbursement within 14 days of the date of commencement on the period of subscription.
Plenty of Fish Refund Policy for the Citizens of Particular Countries
If you choose to end your subscription prior to the third day before the date your subscription ends there will not be any cancellation charges. You'll be eligible to receive an amount of money back in the event you die or become disabled, however what you (or the estate of your) will receive is the remaining payment in the time period following becoming disabled or passing away.
If you are disabled, you must submit a signed and date notice that states you wish to end the contract with POF whenever you ask for an amount of money back. The notice letter should contain your email address or telephone number that is linked to the account you have on POF.
This rule is applicable to the states listed below:
Arizona
California
Connecticut
Illinois
Iowa
Minnesota
New York
North Carolina
Ohio
Rhode Island
Wisconsin
Virtual purchases are not refundable.
How To Get a Plenty of Fish Refund by Yourself
You can get an amount of money back in several different ways, whether through POF or through the third-party that you bought POF from. This is dependent on the method you used to make the purchase, but only if you are eligible to receive the refund. Get your refund via:
Support for customers of Plenty of Fish
App Store
Play store from Google Play store
Request a POF Refund Through the Company's Customer Support
A refund request with Plenty of Fish directly will be a hassle since they urge customers to write emails, and then send or mail letters of notification. The company also acknowledges that it could take a long time to get they to respond. If you opt to do this Here's what you can do:
The email address that you can send an email to can be found at csr@pof.com
Contact POF by the phone number
The address to send the signed notice is:
P.O. Box 25472
Dallas, Texas 75225
USA
Requesting a POF Refund via App Store
To claim a refund for POF through App Store App Store, follow these things:
Click the Settingson your device
Click on iTunes and App Stores
Select Purchase History
Find the purchase you made
Click on Report a Problem
Apple policy on refunds provides that the customer may request for a refund within 14 calendar days of purchase. After that, Apple will confirm your request for refund within 48 hours.
Getting a POF Refund With Google Play
It is possible to request an POF reimbursement through Google Play by following these steps:
Find Refunds and Returnson the device you are using Android device
Tap on Apps
Choose the date of your purchase
Take the survey to find out your reasons for wanting to receive a refund
Click on Submit
Can You Request a Refund With
Yes/No
DoNotPay
Yes
App Store
Yes
Phone
Certain terms are covered under certain conditions.
Google Play store
Yes
Certain terms are covered under certain conditions.
Letter
Certain terms are covered under certain conditions.
How Can You Cancel Plenty of Fish?
You are able to cancel Your Plenty of Fish accounts for good prior to the next cycle of billing. This is how to complete it:
Log into the Plenty of Fish account
Choose the Help option located in the upper left corner.
Select Remove Profile
Tap on Delete My Account
Please enter your password and username as well as the reason why you're leaving.
Your account will be removed along with your subscription payment.