Last Updated: June 21, 2026
Welcome to Play Heaven Games (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and enjoyable gaming experience.
This Privacy Policy explains how we collect, use, protect, and share information when you access or use our mobile games, applications, and related services (“Games” or “Services”).
By using our Games, you acknowledge and agree to the practices described in this Privacy Policy.
This Privacy Policy is designed to follow applicable privacy regulations, including:
General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the UK
California Consumer Privacy Act (CCPA) for California residents
We collect information to improve our games, maintain performance, and provide a better user experience.
We may collect information you voluntarily provide, including:
Name and contact information when creating an account or contacting support
Profile information or user-generated content (where available)
Messages, feedback, or requests submitted through our support channels
Payment information is processed securely through third-party payment providers such as Google Play or Apple services. Play Heaven Games does not store your payment card details.
When you use our Games, we may automatically collect certain technical and usage information, such as:
Device information (device model, operating system, unique identifiers)
IP address and approximate location information
Advertising identifiers
Gameplay activity and progress
Session duration and feature usage
Crash reports and performance data
This information helps us improve stability, security, and gameplay quality.
We may receive information from third-party services you choose to connect with, including:
Social login services
Advertising partners
Analytics providers
Platform services
This information may include basic profile details such as name, email address, or account identifiers depending on your permissions.
Our Games may request access to certain device features when required for gameplay or functionality, including:
Camera
Microphone
Storage
Notifications
You can control or disable permissions anytime through your device settings.
Android: Settings → Apps → [Game] → Permissions
iOS: Settings → Privacy → [Permission Type] → [Game]
Disabling permissions may affect certain features of the Games.
We may use collected information to:
Provide and improve our gaming services
Enhance user experience
Fix technical issues and bugs
Analyze game performance
Personalize content and advertisements
Protect users and prevent misuse
Develop new features and updates
For users in regions where consent is required, we request permission before using personal information for personalized advertising.
Play Heaven Games may use third-party tools and services to support advertising, analytics, authentication, and game functionality.
Examples include:
AdMob
TikTok Ads
Unity Ads
AppLovin
IronSource
Mintegral
Firebase
Google Analytics
GameAnalytics
Adjust
AppMetrica
Bytebrew
Google Play Games
Apple Game Center
Facebook SDK
These providers may collect and process information according to their own privacy policies.
We do not sell your personal information.
We may share information only when necessary, including:
To comply with legal requirements
To protect against fraud, abuse, or security risks
To support business operations
During business transfers such as mergers or acquisitions
In aggregated or anonymized formats for analysis
We keep your information only for as long as necessary to provide our services, maintain security, and meet legal requirements.
When information is no longer required, we securely delete or anonymize it.
Our Games are not designed for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will take appropriate steps to remove it.
We use reasonable technical and organizational measures to protect user information.
However, no online service can guarantee complete security, and we cannot promise absolute protection against all possible risks.
With your permission, we may send notifications about:
Game updates
New features
Events
Special offers
You may disable notifications anytime through your device settings.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: renardpublishers@gmail.com