Privacy Policy for Play4Balance: Reward Converter
Last Updated: September 1, 2025
Welcome to Play4Balance: Reward Converter ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
We collect a limited amount of personal information from you to provide and improve our services. The information we collect includes:
Name: We collect your name to personalize communications with you.
Email Address: We require your email address to deliver the gift cards you purchase and to communicate with you about your orders and our services.
Phone Number (Optional): You may choose to provide your phone number. We will only use it to contact you if we require additional information to process your order or if there are issues with your account.
Device and Log Information: We may automatically collect certain information when you access the App, such as your mobile device's unique ID, IP address, your mobile operating system, and information about the way you use the App.
Information from Third-Party Services: We use Firebase, a Google service, for database management, user authentication (for login and sign-up), and analytics. Through these services, some data may be collected automatically as described in their respective privacy policies.
We do not misuse, sell, or alter your personal data. The data collected is solely used for the functioning of the App and for processing your orders.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
Facilitate Conversions: Process your transactions, including the purchase and delivery of gift cards.
Manage Your Account: Use information collected via Firebase Authentication to facilitate sign-up and login.
Customer Support and Service Improvement: Respond to your comments and questions, provide customer service, and send you technical notices, updates, and support messages.
Security and Fraud Prevention: Monitor and analyze usage and trends to improve your experience with the App and to protect against fraudulent, unauthorized, or illegal activity.
Analytics and Improvement: Use the data for internal analysis, with the help of services like Firebase Analytics, to understand how our App is used, allowing us to improve its functionality, performance, and user interface.
How We Protect Your Information
We use administrative, technical, and physical security measures to help protect your personal information. This includes the use of data encryption to safeguard your data both in transit and at rest. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Sharing Your Personal Information
We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share your personal information in the following limited situations:
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf. This includes Google's Firebase for services such as database hosting, user authentication, and analytics. These providers require access to such information to do their work (e.g., payment processing, gift card fulfillment).
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Data Retention and Your Rights
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You have the right to:
Request access to the personal information we hold about you.
Request correction of any information that is inaccurate or incomplete.
Request the deletion of your personal information, subject to certain legal obligations.
To exercise these rights, please contact us using the contact information provided below.
Compliance with Laws
We will operate in compliance with all applicable data protection and privacy laws in the jurisdictions where we offer our services.
Third-Party Links and Services
The App may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the App, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contacting Us
If you have questions or comments about this Privacy Policy, please contact us at: play4balance@gmail.com