Last Updated: November 22, 2024
Plant Images and Metadata: We collect images and related metadata you upload to provide accurate plant identification.
Care Preferences: Data about your care preferences and plant types is collected to personalize care schedules.
Device Information: Information such as device model, OS version, and unique identifiers help us optimize app performance.
Log Data: We collect data such as IP address, timestamp, and app settings to troubleshoot and improve functionality.
Cookies and similar technologies. When you use the App, cookies and similar technologies may be used (pixels, web beacons, scripts). A cookie is a text file containing small amounts of information which is downloaded to your device when you access the App. The text file is then sent back to the server each time you use the App. This enables us to operate the App more effectively. For example, we will know how many users access a specific areas or features within our App and which links or ads they clicked on. We use this aggregated information to understand and optimize how our App is used, improve our marketing efforts, and provide content and features that are of interest to you. We may ask advertisers or other partners to serve ads or services to the App, which may use cookies or similar technologies.
Approximate Location: Based on your IP, we collect non-precise location data to tailor care suggestions.
We use your information to deliver and enhance PlantJoy services, including:
Core Services: Plant identification, care advice, health diagnostics, and plant insights.
Activity Information directly related to your use of the App. After you set the relevant settings on your device we may have technical access to your camera or camera roll - to analyze the picture that you take or upload through the App. However, we cannot collect, store or use the data contained in your camera roll unless you upload or otherwise share them.
Personalized Plant Care: Customize care based on your plants, location, and environmental factors.
Notifications and Reminders: With consent, send reminders for plant care tasks.
Analytics and Improvements: Analyze usage to enhance app performance and user experience.
Customer Support: Assist with inquiries and resolve issues.
Marketing and Communication: With consent, send promotional updates. Communication preferences can be managed in-app.
We do not sell your information. In certain cases, we may share it as follows:
Service Providers: Third-party providers assist with data hosting, customer support, and analytics. They only access your data as necessary and are contractually obligated to protect it.
Legal Compliance and Protection: We may disclose information as required by law, such as for compliance or legal processes.
Business Transfers: If we undergo a merger or acquisition, your data may be transferred, and we will notify you of any change.
We prioritize data security by storing information securely and encrypting it to prevent unauthorized access. Data is retained only as necessary for the purposes in this policy or as legally required.
Access and Correction: You have the right to access and update your information.
Data Portability: We can provide a structured, machine-readable format of your data upon request.
Deletion: You may request data deletion by contacting support, although certain data may be retained if legally required.
Marketing Preferences: Opt out of marketing communications in the app settings.
PlantJoy is not intended for children under 18, and we do not knowingly collect information from them. If we discover such data, it will be deleted promptly.
This Privacy Policy sets out our current policies and demonstrates our commitment to your privacy. We may change the content or services found on the Application at any time, and consequently our Privacy Policy may change at any time in the future and will be updated from time to time. Whenever we make changes to this Privacy Policy that are important for you to know about, we will post the updated Privacy Policy at this link.
If you have any queries regarding privacy issues or if you wish to exercise your data rights as described above, email us or visit any of our branches for more information. To ensure that we carry out your instructions accurately, to help us continually improve our service and in the interests of security, we may monitor and/or record your telephone calls with us.
For questions or concerns about this Privacy Policy, please contact us at: Email: chawanangwalungu@gmail.com
Thank you for choosing PlantJoy. We are committed to protecting your privacy and ensuring a safe experience.