Effective Date: September 7, 2026
Plant Identifier ⋅ Plant Care (“we,” “our,” or “us”) is committed to protecting your privacy and providing a useful and secure plant identification and plant care experience while using our application (the “App”).
This Privacy Policy explains what information we collect, how it is used, how it may be processed by third-party service providers, how long it may be retained, and the choices and rights available to Users.
“Personal data” or “personal information” refers to information that can directly or indirectly identify an individual, such as an email address, uploaded images, messages, or other identifiable information.
This Privacy Policy applies to all users who download, access, or use the App (“Users”).
Plant Identifier ⋅ Plant Care is an AI-powered plant identification and plant care application. Users may use the App to take a photograph of a plant, select an existing plant photograph from their photo library, or interact with the App using text-based questions.
The App may provide features including, but not limited to:
Plant identification
Plant diagnosis
Plant health analysis
Plant toxicity information
Water calculator
Light meter
AR mode
AI-powered plant analysis
Plant care recommendations
Text-based plant care chat
Other plant-related information and assistance
Users may take a photograph of a plant using their device camera or select an existing photograph from their photo library.
The AI system may analyze the submitted plant photograph and provide information such as:
Plant identification
Possible plant species or variety
Plant health observations
Possible diseases or health problems
Possible causes of visible plant symptoms
Plant care recommendations
Watering recommendations
Light requirements
Toxicity-related information
General plant care information
Other plant-related information requested by the User
Uploaded plant photographs may be processed through third-party AI and plant-identification services, including OpenAI API services and other service providers used by the App, in order to provide the requested functionality.
Plant photographs and submitted information are used to provide the plant identification, diagnosis, plant care, and related functionality requested by the User.
Uploaded plant photographs are not collected or used by us for advertising or marketing purposes.
We do not intentionally use uploaded plant photographs to create advertising profiles, behavioral profiles, or unrelated tracking information.
To use the plant identification, diagnosis, toxicity, plant analysis, and related features, Users may voluntarily provide images by:
Taking a photograph using the device camera
Selecting a photograph from the device photo library
Submitting a plant photograph for analysis
These images may contain:
Indoor plants
Outdoor plants
Flowers
Leaves
Stems
Fruits
Trees
Garden plants
Houseplants
Plant diseases or symptoms
Soil or plant containers
Other plant-related visual information
The purpose of submitting an image is to allow the App to analyze the plant and provide the plant identification, diagnosis, care information, toxicity information, or other plant-related information requested by the User.
Uploaded plant images may be:
Securely transmitted using encrypted connections
Processed through AI or plant-identification services used by the App
Used to identify the submitted plant
Used to analyze visible plant characteristics
Used to provide plant health or diagnosis information
Used to provide plant care recommendations
Used to provide toxicity-related information
Used to provide other plant-related information requested by the User
Not publicly shared by us
Not used by us for advertising or marketing
Not intentionally used by us for behavioral advertising profiles
Images may be temporarily stored when necessary for processing, technical reliability, security, or service operation.
Users should only upload images they have the right to use and should avoid uploading images containing unnecessary personal or sensitive information.
The App may provide a text-based AI chat feature that allows Users to ask questions about plants and plant care.
Users may voluntarily submit text such as:
Questions about a plant
Plant care questions
Watering questions
Lighting questions
Plant health questions
Disease-related questions
Toxicity-related questions
Questions about plant identification
General plant-related questions
Submitted text may be processed through third-party AI services used by the App to generate an answer to the User's question.
The purpose of processing these messages is to provide the AI-powered plant information and assistance requested by the User.
Chat messages are not intentionally collected or used by us for advertising or marketing purposes.
If you contact us for support, privacy requests, technical assistance, or other inquiries, we may collect your email address and the information contained in your message.
We may use this information to:
Respond to support inquiries
Provide technical assistance
Investigate reported problems
Respond to privacy requests
Process data deletion requests
Communicate with Users regarding their requests
If you contact us, we may collect the information voluntarily included in your support message in order to investigate and resolve your request.
To maintain App functionality, security, and performance, we may collect limited technical information such as:
IP address
Device identifiers
Device model
Operating system version
App version
Network information
Crash information
Diagnostic information
General technical information
This information may be used to:
Diagnose technical issues
Prevent abuse
Maintain security
Detect technical failures
Improve App stability
Improve App performance
We may collect anonymized or aggregated information about how the App is used, such as:
Features accessed
Plant identification requests
Plant diagnosis requests
Plant care requests
Chat interactions
General feature usage
Session frequency
App performance
Crash information
General interaction statistics
This information may be used to improve the functionality, stability, and performance of the App.
Uploaded plant photographs, plant analysis content, and private chat content are not intentionally included in analytics systems for advertising or user profiling.
If the App uses advertising services, and where required by applicable law, advertising identifiers such as:
Apple IDFA
Android Advertising ID
may be collected with the User's permission to support advertising services.
Users may manage or disable advertising tracking through their device settings.
We do not intentionally use uploaded plant photographs or plant analysis content to create advertising profiles.
If the App offers premium features or subscriptions, purchase-related information may be processed in order to:
Verify purchases
Enable premium features
Restore purchases or subscriptions
Manage subscription status
Payment processing is handled by the Apple App Store or Google Play Store.
We do not directly collect or store Users' full payment card information.
The App is designed to analyze plants and provide plant identification and care information.
Users may voluntarily provide images by taking photographs with the device camera or selecting images from their photo library.
Plant photographs may contain:
Plants
Leaves
Flowers
Stems
Fruits
Soil
Pots and containers
Gardens
Indoor environments
Outdoor environments
Visible plant diseases or symptoms
The App is not designed to identify people from submitted plant photographs.
The App does not intentionally perform:
Facial recognition
Identity verification
Facial tracking
Biometric identification
Facial template creation
Face matching
If a human face happens to appear in the background of a submitted plant photograph, the App does not intentionally use that face to identify or authenticate the individual.
Users are encouraged to avoid uploading images containing unnecessary personal or sensitive information.
Submitted plant photographs may be used to provide:
Plant identification
Plant species analysis
Plant health analysis
Disease or symptom analysis
Plant diagnosis
Plant toxicity information
Watering recommendations
Light recommendations
Plant care recommendations
Other plant-related information requested by the User
Image data is not intentionally used by us for:
Advertising
Marketing
Creating advertising profiles
Behavioral profiling
Facial recognition
Identity verification
Unrelated analytics
AI model training by us
The App does not intentionally track Users through the plant photographs they submit.
Plant photographs and submitted text may be temporarily processed by third-party AI, plant-identification, or other service providers used to provide the App's functionality.
OpenAI API
The App may use OpenAI API services to process submitted plant photographs and/or text.
Depending on the feature used, processing may include:
Image analysis
Plant characteristic analysis
Plant identification assistance
Plant health analysis
Disease or symptom analysis
Plant care recommendation generation
Toxicity-related information generation
Text-based plant questions
AI-generated plant care responses
Images and submitted text may be transmitted securely using encrypted connections.
Processing is limited to providing the AI-powered functionality requested by the User.
Submitted plant photographs and chat messages are not publicly shared by us and are not shared with advertisers.
Third-party service providers may process submitted images and text on their servers as necessary to provide the requested AI or plant-related service.
Depending on the feature and technical implementation of the App, plant photographs may also be processed by third-party plant identification or plant analysis service providers.
Such services may be used to:
Identify plants
Analyze plant characteristics
Provide plant information
Support diagnosis functionality
Provide plant-related information requested by the User
The App transmits information to such providers only when necessary to provide the functionality requested by the User.
Uploaded Plant Images
Uploaded plant photographs may be:
Deleted after processing, or
Automatically removed within 30 days when temporary storage is required for technical reliability, security, or service operation.
The App does not intentionally retain uploaded plant photographs for advertising, marketing, behavioral profiling, or unrelated tracking purposes.
Generated Analysis Results
Plant identification results, diagnosis results, care recommendations, and other AI-generated information may be temporarily stored within the App or associated with a User session when necessary to provide the requested functionality or allow the User to access previous results.
These results are not publicly shared by us and are not used for advertising or marketing purposes.
Chat Messages
Text submitted through the plant chat feature may be temporarily processed or stored when necessary to provide the chat functionality, maintain technical reliability, or allow the User to access their conversation history.
Chat messages are not intentionally used by us for advertising or marketing.
Users may request deletion of personal data by contacting:
help.atesapps@gmail.com
When a User submits a plant photograph through the plant identifier feature, the photograph may be processed by AI or plant-identification services to determine the likely identity or characteristics of the plant.
When a User submits a photograph for diagnosis, the image may be analyzed for visible symptoms, possible diseases, health conditions, or other plant-related issues.
The results are informational and may not always be accurate.
The App may provide general information regarding the potential toxicity of plants to humans, pets, or animals.
Toxicity information is provided for informational purposes and should not be considered professional medical or veterinary advice.
The App may process information entered or selected by the User to provide estimated watering recommendations.
These recommendations may depend on factors such as plant type, environment, or other information provided through the App.
If the User uses the Light Meter feature, the App may use information from the device's available sensors or camera-related functionality to estimate light conditions.
Sensor measurements are used to provide the requested light-related functionality.
The App may use the device camera and augmented reality functionality to provide AR-related plant features.
Camera access is used to provide the AR functionality requested by the User.
The App does not intentionally use AR camera access to identify the User.
The Plant Chat feature allows Users to communicate with an AI system using text.
Users may ask questions about:
Plant care
Watering
Lighting
Plant health
Diseases
Toxicity
Plant identification
Growing conditions
General plant-related topics
Submitted text may be transmitted to third-party AI services to generate a response.
The App does not intentionally use these conversations for advertising or marketing.
We process User data for the following purposes:
Operating the App
Providing plant identification functionality
Providing plant diagnosis functionality
Analyzing plant photographs
Providing plant care information
Providing plant toxicity information
Providing watering recommendations
Providing light-related functionality
Providing AR functionality
Responding to text-based plant questions
Generating AI-powered plant information
Maintaining App security and functionality
Diagnosing technical issues
Improving App performance using anonymized or aggregated analytics
Processing purchases and subscriptions
Responding to support requests
Processing privacy and deletion requests
We do not intentionally process personal data for unrelated purposes.
Where applicable under GDPR and other data protection laws, we act as the data controller for personal data that we process directly.
Your data may be processed on servers located outside your country depending on the infrastructure used by our service providers.
Third-party AI, plant-identification, analytics, hosting, or other service providers may operate servers and infrastructure in different countries.
We take reasonable measures to protect information during international transfers, including encrypted connections and appropriate security measures.
Where required by applicable law, we use appropriate safeguards for international data transfers.
Support emails and messages may be stored for as long as reasonably necessary to respond to requests, provide support, resolve issues, and maintain appropriate business records.
Uploaded plant photographs are deleted after processing or may be automatically removed within 30 days when temporary storage is required for technical reliability, security, or service operation.
Plant identification results, diagnosis results, care recommendations, and other generated information may be stored within the App or associated with a User session when necessary to provide the requested functionality.
Chat messages may be retained for as long as necessary to provide the chat functionality, maintain conversation history, or resolve technical issues.
Analytics and diagnostic information may be retained for a limited period as necessary to analyze App performance, maintain security, and improve App functionality.
Purchase and subscription records may be retained as required by applicable law, accounting requirements, and app store policies.
Deletion requests can be sent to:
help.atesapps@gmail.com
Depending on your location and applicable laws, including the GDPR where applicable, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Object to certain processing
Request data portability
Withdraw consent where processing is based on consent
Request information about how your data is processed
To exercise these rights, contact:
help.atesapps@gmail.com
We may need to verify your identity before completing certain requests where required for security or legal reasons.
We use reasonable and industry-standard security measures designed to protect User information, including:
Encrypted data transmission
Secure infrastructure
Access restrictions
Security monitoring
Appropriate technical and organizational safeguards
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users should avoid uploading highly sensitive personal information or images containing unnecessary private information.
The App is not intended for children under 13 years old.
We do not knowingly collect personal information from children under 13.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
The App may display advertisements provided by third-party advertising providers.
Advertising providers may collect information permitted by applicable laws and platform policies, including advertising identifiers where the User has provided the required permission.
Plant photographs submitted for identification, diagnosis, or plant analysis are not collected or used by us for advertising or marketing purposes.
We do not intentionally use plant photographs or private plant chat messages to create advertising profiles.
The plant images and plant-related information submitted by Users are used for the functionality requested by the User.
We may update this Privacy Policy from time to time to reflect changes to the App, our services, applicable laws, or our data practices.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy.
Important changes may also be communicated through the App or other appropriate means.
We encourage Users to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy, our data practices, or wish to request deletion of your personal data, please contact us at:
help.atesapps@gmail.com