Privacy Policy

Plain Language AI Training – Privacy Policy
Effective Date: February 14, 2026

Plain Language AI Training (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit plainlanguageaitraining.com, book a workshop, or interact with us.

1) Contact

If you have questions about this policy, contact: plainlanguageai@gmail.com

2) Information We Collect

A) Information you provide

We may collect:

• Name, email address, phone number
  
  

• Company name, role/title (if provided)
  
  

• Booking information (date/time, service selected)
  
  

• Payment status and transaction details (payments are processed by third-party processors; we do not store full card numbers)
  
  

• Messages you send to us (email, forms, chat, SMS)
  
  

B) Information collected automatically

When you use our website, we may collect:

• IP address, device and browser type
  
  

• Pages visited, time spent, referring/exit pages
  
  

• General location (approximate) inferred from IP
  
  

• Cookies and similar tracking technologies
  
  

C) Workshop materials you share

During training or consulting, you may share business materials (examples, drafts, processes). We process this content only to deliver the service and support your session.

3) How We Use Your Information

We use information to:

• Provide workshops and services
  
  

• Schedule sessions and send confirmations/reminders
  
  

• Communicate with you about your booking and service updates
  
  

• Process payments and prevent fraud
  
  

• Improve our website and services
  
  

• Comply with legal obligations
  
  

4) AI Tools and Sensitive Information

We teach how to use AI tools. You control what information you share.

• Do not send sensitive information (e.g., Social Security numbers, credit card numbers, passwords, protected health information).
  
  

• If you choose to use third-party AI tools during or after training, their use is governed by their own terms and privacy policies.
  
  

5) Text Messaging (SMS)

If you opt in to receive texts:

• We may send appointment confirmations, reminders, and service updates.
  
  

• Message frequency varies. Message and data rates may apply.
  
  

• You can opt out anytime by replying STOP (or by emailing plainlanguageai@gmail.com).
  
  

• Reply HELP for help.
  
  

6) Sharing Your Information

We do not sell your personal information.

We may share information with:

• Service providers (e.g., scheduling/CRM, email/SMS providers, payment processors, analytics tools) to operate our business
  
  

• Legal/compliance if required by law, court order, or to protect rights and safety
  
  

7) Cookies & Analytics

We use cookies and analytics to understand site usage and improve performance. You can control cookies via your browser settings (note: disabling cookies may affect site functionality).

8) Data Retention

We keep personal information only as long as reasonably necessary for:

• delivering services
  
  

• recordkeeping (accounting/tax)
  
  

• resolving disputes and enforcing agreements
  
  

9) Data Security

We use reasonable safeguards to protect information. No system is 100% secure, and we cannot guarantee absolute security.

10) Your Choices

You can:

• opt out of marketing emails using unsubscribe links (if used)
  
  

• opt out of SMS by replying STOP
  
  

• request access, correction, or deletion by emailing plainlanguageai@gmail.com (we may retain certain records for legal/accounting purposes)
  
  

11) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

12) Updates to This Policy

We may update this policy. Updates are effective when posted with a new effective date.