Last Updated: July 29, 2026

Effective Date: July 29, 2026

Introduction

pixia ("we," "us," or "our") deeply values your privacy and is committed to protecting your personal information. This Privacy Policy (the "Policy") applies to all interactions and data processing through the mobile application, website, and related services (collectively, "pixia" or the "Services").

Please read and understand this Policy carefully before using our Services. By accessing or using our Services, you agree to the practices described in this Policy.

1. Information We Collect and How We Use It

We collect and use your personal information only for the legitimate, necessary, and lawful purposes described below:

1.1 Information You Provide to Us

- Account Registration & Login: When you register or log into a pixia account, we may collect your phone number, email address, username, password, and profile picture.

- Paid Services & Subscriptions: When you purchase paid features or subscriptions, third-party payment processors (such as Apple Pay, Google Pay, WeChat Pay, or Alipay) will collect your order information and payment transaction history. We do not directly store your sensitive credit card or bank credentials.

- Customer Support & Feedback: When you contact us or submit feedback, we may collect your contact details, communication records, and any uploaded screenshots or files.

1.2 Information Collected Automatically

To ensure stable performance, optimize user experience, and measure marketing effectiveness, we and our third-party service providers automatically collect:

- Device & Network Information: Device model, operating system version, IP address, network status, language settings, and unique device identifiers (e.g., IDFA, GAID/AAID, OAID).

- Service Logs: App crash reports, performance logs, page views, and in-app usage activity.

2. Third-Party SDKs and Data Sharing

To deliver specific features (such as ad attribution, analytics, and crash monitoring), pixia integrates third-party Software Development Kits (SDKs). These third-party SDKs may collect information directly from you.

Below is a summary of the main third-party SDKs integrated into our app:

Service / SDK Name

Data Collected

Purpose / Scenario

Service Provider Privacy Policy

AppsFlyer

Device Identifiers (IDFA/GAID), IP address, app installs, event conversions

Marketing attribution and campaign analytics

[AppsFlyer Privacy Policy](https://www.appsflyer.com/legal/privacy-policy/)

ThinkingData

Device info, OS version, custom in-app behavior logs

User behavior analysis and product optimization

[ThinkingData Privacy Policy](https://www.thinkingdata.cn/)

Google Firebase

Crash logs, performance metrics, usage stats

App diagnostics, bug fixes, and performance analytics

[Firebase Privacy Policy](https://firebase.google.com/support/privacy)

Meta (Facebook) SDK

Advertising ID, app launch/purchase events

Ad performance measurement and targeted marketing

[Meta Privacy Policy](https://www.facebook.com/about/privacy)

TikTok SDK

Advertising ID, conversion data, device model

Ad attribution and promotion optimization

[TikTok Privacy Policy](https://www.tiktok.com/legal/page/row/privacy-policy/en)

Google Ads / Analytics

Advertising ID, in-app event conversions, device info

Ad conversion tracking and optimization

[Google Privacy Policy](https://policies.google.com/privacy)

3. Ad Attribution & Tracking Permissions (iOS/Android)

- iOS App Tracking Transparency (ATT): On iOS 14.5 and later, if we or third-party SDKs engage in cross-app tracking (e.g., via IDFA), a system prompt will ask for your permission. You can revoke this permission anytime via Settings -> Privacy & Security -> Tracking.

- Android Advertising ID: You can reset or opt out of personalized ads/GAID at any time through your Android device settings.

4. How We Store and Protect Your Information

4.1 Data Security

We implement industry-standard administrative and technical security measures (such as data encryption at rest, SSL/TLS encryption in transit, and strict access controls) to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.

4.2 Retention & International Data Transfers

- Retention Period: We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy.

- Cross-Border Transfers: If business operations require transferring your data to servers outside your country of residence, we ensure full compliance with applicable data protection laws.

5. Your Rights & Account Deletion

In accordance with applicable privacy laws, you have the right to exercise control over your personal data:

1. Access & Correction: You may access or update your account information directly in the app.

2. Withdraw Consent: You can revoke access to location, push notifications, photo library, or tracking permissions at any time via your device settings.

3. Account Deletion: You can request to delete your account via Settings -> Account Security -> Delete Account or by contacting customer support. Once deleted, we will stop providing services and delete or anonymize your personal data as required by law.

6. Children's Privacy

Our Services are not directed to children under 13 (or the legal minimum age in your jurisdiction). If we learn that we have inadvertently collected personal data from a minor without verified parental consent, we will delete that information as quickly as possible.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When significant changes occur, we will notify you via in-app popups, push notifications, or announcements. Your continued use of the Services indicates your acceptance of the updated Policy.

8. Contact Us

If you have any questions, feedback, or complaints regarding this Privacy Policy, please reach out to us at:

- App Name: pixia

- Contact Email: muthoerick2025@gmail.com