Privacy Policy
This platform attaches great importance to the protection of user information and privacy, and promises to take corresponding security measures in accordance with relevant security standards to protect user information. This privacy policy will explain to you how the platform collects, uses, and stores your personal information and what rights you have. Before registering and using this platform, please carefully read and fully understand all the terms of this privacy policy, especially those highlighted in bold. You should read them carefully and confirm that you fully understand and agree before starting to use them. If you check 'read and agree' to this privacy policy, it means that you agree and accept all the terms of this privacy policy.
It should be noted that this privacy policy does not apply to products or services provided to you by other third parties. If you use products or services provided by third parties, please pay attention to the user privacy protection policy of the third-party products or services. Please note that this platform will periodically review and update its policies, therefore the relevant measures may change accordingly. We kindly request that you regularly visit this page to ensure that you are always aware of the latest version of this agreement. After reading this agreement, if you have any questions about this agreement or any matters related to this agreement, you can send an email to idphotoplus@pixelall.com consulting service
In this agreement, "user" refers to all users of this platform and related services, including natural persons, legal persons, and other organizations, referred to as "user" or "you" in this agreement. In this agreement, "this platform" refers to the web terminal of the certification portrait photo detection and processing platform, the licensor APP, the licenser applet, and the licenser official account. The owner of this platform is Guangzhou Pixel Data Technology Co., Ltd. The rights and obligations of "this platform" under this agreement shall be enjoyed and assumed by Guangzhou Pixel Data Technology Co., Ltd.
1、 Information collected by the platform
（1） Users must agree that this platform collects user information and photo information submitted by users, and agree that the platform can use users' personal information according to business needs on a legal, compliant, and reasonable basis. Specifically, as follows:
1. Help you complete registration and login
In order to facilitate the platform to provide services for you, you need to provide basic registration or login information, including but not limited to location information, mobile phone number, SMS verification code, user name, password. The platform will collect and store user registration information according to Internet information security specifications, and use the stored information for verification when users request to modify personal account information; If you do not provide the above information, this platform will not be able to provide you with relevant functions and services.
2. To provide you with services
The information collected and used by this platform is a necessary condition for providing you with the services of this platform. Without relevant information, this platform will not be able to provide you with the core content of the services of this platform. For example:
(1) When you use the services of this platform, such as uploading photos, filling in the location of the certificate handling authority, the applicant's registered residence, the applicant's name, identity certificate type, certificate number, etc., this platform will collect the information you uploaded or formed, and has the right to display the information you uploaded;
(2) In order to determine the specific requirements for ID photos in your area and provide you with accurate local ID photo services, this platform will collect information about your location, including: your geographic location information collected through GPS or WiFi when you use the platform's services through mobile devices with positioning functions. Before collecting your location information, this platform will ask if it is allowed to obtain location information, and you can refuse. You can also turn off the location function of your mobile device and stop collecting your geographic location information.
(3) To display the order information of your account, this platform will collect the order information generated during your use of the service to show you and facilitate your order management;
(4) When you contact this platform, it may save your communication/call records and content, or the contact information you left, in order to contact you or help you solve problems, or record the solutions and results of related issues.
(5) In order to provide you with a page display that better meets your needs, understand product compatibility, and identify abnormal account status, this platform may collect information about the services and usage methods you use and associate this information, including:
• Log information: When you use the services of this platform, the platform may automatically collect detailed usage information of your services as relevant network logs. For example, your login account, search query content, IP address, browser type, network environment, language used, access date and time, push opening history, dwell time, refresh history.
• Device information: This platform may receive and record device related information (such as device model, operating system and version, client version, device resolution, package name, device settings, process and software list, unique device identifier, software and hardware feature information) based on the specific permissions granted by you during software installation and use.
Please note that individual device information and log information cannot identify the identity of a specific natural person. If this platform combines such non personal information with other information to identify the identity of a specific natural person, or uses it in conjunction with personal information, during the combined use period, such non personal information will be considered personal information. Unless authorized by you or otherwise provided by laws and regulations, this platform will anonymize and de identify such personal information.
(6) Based on the information you provide to this platform, the information that this platform may collect, and the information that this platform indirectly collects from you.
3. To provide you with security protection
In order to improve the security of your use of this platform, protect the personal and property safety of you or other users or the public from infringement, better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc., and more accurately identify violations of laws and regulations or relevant agreement rules of this platform's services, this platform may collect, use or integrate your account information, transaction information, device information, log information, and information obtained from your authorization or shared by our affiliated companies and partners in accordance with the law to comprehensively judge your account and transaction risks, conduct identity verification, detection and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
4. Improve the services of this platform
You understand and agree that after collecting your information, this platform will use technical means to de identify the data. The de identified information will not be able to identify your identity. In this case, this platform has the right to use the de identified information to analyze and commercialize the user database.
5. Other uses
Please note that if this platform intends to use your information for purposes not specified in this privacy policy or collect additional information not mentioned, we will seek your prior consent. Once you agree, such additional uses will be considered part of this Privacy Policy, and such additional information will also be subject to this Privacy Policy.
6. Exceptions to obtaining authorization and consent
According to relevant laws and regulations, collecting your information in the following situations does not require your authorization and consent:
(1) Related to national security and defense security;
(2) Related to public safety, public health, and major public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments;
(4) For the purpose of safeguarding the significant legitimate rights and interests of the information subject or other individuals, such as life and property, but it is difficult to obtain your consent;
(5) The information collected is self disclosed by you to the public;
(6) Collecting information from legally disclosed sources, such as legitimate news reports, government information disclosure, and other channels;
(7) Necessary to sign the contract according to your requirements;
(8) Necessary for maintaining the safe and stable operation of the platform services, such as discovering and handling product or service failures;
(9) Necessary for legitimate news reporting;
(10) Academic research institutions conduct statistical or academic research necessary for the public interest, and when providing results of academic research or descriptions to external parties, they de identify the information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
7. Tips on sensitive information
The information provided by you or collected by us above may include your personal sensitive information, such as virtual property information, system accounts, and their related web browsing history. Please be cautious and pay attention to sensitive personal information. You agree that we may process your sensitive personal information in accordance with the purposes and methods described in this privacy policy.
（2） The information filled in by users on this platform must comply with laws and regulations, social ethics, and not infringe on the legitimate rights and interests of any other third party. Otherwise, this platform has the right to cancel the user's account or disable the user's services.
（3） In the process of collecting user information, this platform strictly complies with the requirements of the Cybersecurity Law of the People's Republic of China, the Personal Information Security Specification for Information Security Technology (GB/T 35273-2017), the Law of the People's Republic of China on Guarding State Secrets, the Implementation Measures of the Law of the People's Republic of China on the Protection of State Secrets, and relevant laws and regulations such as the production of identification photos by relevant departments.
2、 How do we use cookies or similar technologies
We or our third-party partners may obtain and use your information through cookies or similar technologies, and store such information as log information.
By using COOKIES, we provide users with a simple and personalized online experience. A cookie is a small amount of data that is sent from a web server to your browser and stored on your computer's hard drive. We use cookies to benefit their users. For example, to make the login process faster, you can choose to store your username in a COOKIES file. This way, it will be more convenient and efficient for you to log in to the services of this platform next time. COOKIES can help us identify the pages and content you are connecting to.
COOKIES enable us to serve you better and faster, and make your experience on this platform more personalized. However, you should be able to control whether and how cookies are accepted by your browser. Please refer to the file attached to your browser for more information on this matter.
We may collect and use your information through cookies or similar technologies, and store such information.
We use our own cookies or similar technologies, which may be used for the following purposes:
(1) Remember your identity. For example, cookies or similar technologies help us identify your identity as our registered user;
(2) Analyze your usage of our services. We can use COOKIES or similar technologies to understand what activities you are using our platform services for, or which services or services are most popular;
You can refuse or manage cookies or similar technologies through browser or user selection mechanisms. But please note that if you disable COOKIES or similar technologies, we may not be able to provide you with the best service experience, and some services may not function properly.
3、 Storage of Information
（1） We will only retain your information for the period necessary for the purposes stated in this privacy policy and as required by laws and regulations.
（2） The information collected and generated during our operations within the territory of the People's Republic of China is stored within China, except in the following circumstances:
1. There are clear provisions in laws and regulations;
2. Obtain your authorization and consent;
3. The products and services you are using involve cross-border transactions, and this platform needs to provide your information to overseas parties.
In response to the above situation, we will ensure that your information is adequately protected in accordance with this privacy policy and national laws and regulations.
（3） The Internet is not an absolutely secure environment, and the way of communication with other users such as e-mail, instant messaging, social software or other service software cannot be determined whether it is fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your information security.
（4） The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, which damages your legitimate rights and interests, we will bear corresponding legal responsibilities.
Please understand that due to technological limitations and risk prevention limitations, even if we have tried our best to strengthen security measures, we cannot always guarantee 100% information security. You need to understand that the system and communication network you use to access the services on this platform may encounter issues due to situations beyond our control.
When accessing, updating, correcting, and deleting the aforementioned information, this platform may require you to verify your identity to ensure information security. For the information collected from you through COOKIES or similar technologies, this platform also explains the selection mechanism provided to you in Article 2 "How We Use COOKIES or Similar Technologies" of this privacy policy. If you want to query, modify or delete some of your information, please log in to contact customer service and follow the specific instructions provided by customer service.
4、 Information Security
（1） The platform promises to provide industry standard, reasonable and feasible security protection measures for user information security. If advanced encryption storage and transmission technology is adopted and regularly upgraded to ensure the reliability of security protection and prevent data from being maliciously attacked; Deploy access control mechanisms to ensure that only authorized personnel can access user information; Establish a data classification and grading system, data security management standards, and data security development standards to manage and regulate the storage and use of personal information, ensuring that personal information unrelated to the services provided by this platform is not collected; Equipped with professional technical personnel for information security management, strict daily monitoring of platform information is carried out, and regular protection and testing of platform information security are carried out.
（2） The platform ensures that information will not be leaked to unauthorized users or entities during storage, use, and transmission; Ensure that information is not tampered with by unauthorized users during storage, use, and transmission, while preventing authorized users from inappropriately tampering with user information and maintaining information consistency; Ensure that authorized users or entities have normal access to information and resources, are not abnormally denied, and are allowed reliable and timely access to information and related resources.
（3） Users have the obligation to be responsible for the security of their own accounts. Only the user can use them. Without the consent of this platform, the account cannot be lent, transferred, gifted, rented or sold to others. When there is any security issue with the user account, the user has the obligation to notify the customer service of this platform. This platform is not responsible for any economic losses caused by the user's improper use.
（4） This platform will take reasonable and feasible measures to avoid collecting irrelevant personal information as much as possible. This platform will only retain your personal information for the period necessary to achieve the purposes stated in this privacy policy, unless there is a mandatory retention requirement by law. The criteria for determining the aforementioned period on this platform include:
1. To complete the transaction purposes related to you, maintain corresponding transaction and business records, and respond to your possible inquiries or complaints;
2. Ensure the safety and quality of the services provided by this platform to you;
3. Do you agree to a longer retention period;
4. Are there any other special agreements regarding retention periods.
After your personal information exceeds the retention period, this platform will delete your personal information or anonymize it in accordance with applicable laws.
After your personal information exceeds the retention period, this platform will delete your personal information or anonymize it in accordance with applicable laws.
（4） The Internet is not an absolutely secure environment. When using the services of this platform, this platform strongly recommends that you do not send your information using communication methods other than those recommended by this platform. Please protect your personal information properly and only provide it to others when necessary. If you find that your personal information, especially your account or password, has been leaked, please contact us immediately so that our platform can take corresponding measures according to your application.
Please note that the information you voluntarily share or even publicly share while using the services of this platform may involve your or others' personal information or even sensitive personal information. Please consider more carefully whether to share or even publicly share relevant information when using the services of this platform.
Please use a complex password to assist our platform in ensuring the security of your account. This platform will do its best to ensure the security of any information you send to this platform. If the physical, technical or management protection facilities of this platform are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, and causing damage to your legitimate rights and interests, this platform will bear corresponding legal responsibilities.
（5） After the unfortunate occurrence of a personal information security incident, this platform will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures that this platform has taken or will take, suggestions for you to independently prevent and reduce risks, and remedial measures for you. This platform will inform you of the relevant situation of the event through email, letter, phone, push notifications, etc. If it is difficult to inform individual information subjects one by one, this platform will adopt reasonable and effective methods to publish announcements.
5、 How to use information
（1） Sharing
The platform does not share users' personal information with any company, organization, institution, or individual, except for the following situations:
1. Sharing in actual business needs: Only by sharing your personal information can we achieve the core functions of our platform's products and/or services or provide the services you need.
2. Share with explicit user consent.
3. Sharing under legal conditions: The platform will share users' personal information with external parties in accordance with legal provisions, litigation dispute resolution needs, and mandatory requirements raised by government regulatory departments or judicial authorities in accordance with the law.
4. Used based on the social public interest that complies with laws and regulations.
5. Sharing with authorized partners: We may entrust authorized partners to provide you with certain services or perform functions on our behalf. We will only share your information for the legal, legitimate, necessary, specific, and clear purposes stated in this privacy policy statement. Authorized partners can only access the information they need to perform their duties and may not use this information for any other purpose.
At present, our authorized partners include the following types:
(1) Authorized partners for advertising and analytics services. We will not share your personal identity information with partners who provide advertising and analytics services unless we obtain your permission. We will entrust these partners to handle information related to advertising coverage and effectiveness, but we will not provide your personally identifiable information, or we will de identify this information so that it does not identify you personally. These types of partners may combine the above information with other legally obtained data to perform advertising services or decision-making recommendations that we have commissioned.
(2) Suppliers, service providers, and other partners. We send information to suppliers, service providers, and other partners who support our business, including providing technical infrastructure services commissioned by us, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, facilitating payment, or conducting academic research and surveys.
In order to enable you to use the above services and features, our application will embed SDK or other similar applications from authorized partners. If you use a Huawei/Xiaomi/Meizu phone, the Huawei/Xiaomi/Meizu Push SDK needs to read your device identification number and network related information for pushing/sending notification bar messages; If you use the function of sharing information with Weibo, the relevant SDK will collect your device identification number and network related information; If you use the map service provided by Gaode, Gaode SDK requires you to open device location permission and collect device location, device identification number, and network related information.
We will conduct strict security checks on the application programming interfaces (APIs) and software development kits (SDKs) used by authorized partners to obtain relevant information, and agree with authorized partners on strict data protection measures to process personal information in accordance with our entrusted purposes, service instructions, this privacy policy, and any other relevant confidentiality and security measures.
（2） Transfer
This platform will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
With your explicit consent, this platform will transfer your personal information to other parties.
（3） Public disclosure
The platform will not publicly disclose user information, except in the following situations:
1. Disclosure with explicit user consent;
2. The platform will disclose user information in accordance with legal regulations, litigation dispute resolution needs, and mandatory requirements put forward by government regulatory departments or judicial authorities in accordance with the law;
3. If this platform determines that you have violated laws and regulations or seriously violated relevant agreements and rules of this platform, or to protect the personal and property safety of users or the public of this platform from infringement, this platform may disclose personal information about you, including related violations and measures taken by this platform against you, in accordance with laws and regulations or with your consent.
4. Used based on the social public interest that complies with laws and regulations.
（4） According to relevant laws and regulations, this platform may collect, share, transfer or publicly disclose necessary user information without obtaining user authorization and consent in the following situations:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. For the purpose of safeguarding the significant legitimate rights and interests of users or other individuals, such as life and property, but it is difficult to obtain the user's consent;
5. Necessary for signing and fulfilling contracts according to user requirements;
6. When conducting statistical or academic research in the public interest and providing results of academic research or descriptions to external parties, it is necessary to de identify the personal information contained in the results;
7. Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.
8. Other circumstances stipulated by laws and regulations.
Please be informed that according to applicable laws, if we take technical and other necessary measures to process personal information that makes it impossible for the data recipient to re identify a specific individual and cannot be restored, the sharing, transfer, and public disclosure of such processed data do not require further notice to you and your consent.
6、 User's Rights
The platform attaches great importance to users' attention to their personal information and makes every effort to protect their rights to access, correct, delete, and revoke consent authorization, enabling users to have sufficient ability to safeguard privacy and security.
（1） Accessing and correcting user information
Users can access or modify information, including location information, phone number, username, and password, through the settings page; You can view order information and photo information through the relevant pages.
（2） Delete user information
In the following situations, users can request the deletion of personal information from this platform:
1. If the processing of user information on this platform violates laws and regulations;
2. If this platform collects and uses users' personal information without obtaining their consent;
3. If the processing of user information by this platform violates the agreement with the user;
4. If the user cancels their account on this platform;
5. If this platform terminates its services and operations.
Once the above deletion request is responded to, the platform will also notify the subject who has obtained the user's information as much as possible and delete the corresponding information in a timely manner. When you or we assist you in deleting relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.
（3） Revoke user authorization
For the collection and use of user information, users can contact this platform at any time to revoke their authorization and consent. When users revoke certain authorizations, it will result in the unavailability of platform features and services related to them. After you revoke your authorization, we will no longer process the corresponding personal information. But your decision to revoke authorization will not affect the personal information processing previously carried out based on your authorization.
（4） Cancel account
Users can contact this platform to cancel their account. After account cancellation, the platform will stop providing platform functions or services to users who have been cancelled, and delete user information or anonymize it, except as otherwise provided by laws and regulations.
（5） Response to user requests
To ensure security, this platform may first require users to verify their identity before processing user requests. Users may need to provide written requests or prove their identity in other ways.
For reasonable requests, the platform generally does not charge any fees, but for repeated requests that exceed reasonable limits, a certain cost fee will be charged depending on the situation. For requests that are unnecessarily repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are very unrealistic, the platform may refuse them.
In the following situations, according to legal and regulatory requirements, the platform will not be able to respond to user requests:
1. Directly related to national security and defense security;
2. Directly related to public safety, public health, and major public interests;
3. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
4. There is sufficient evidence to suggest that users have subjective malice or abuse of power;
5. Responding to user requests will result in damage to the legitimate rights and interests of users or other individuals or organizations;
6. Involving trade secrets.
7、 How does the platform handle the personal information of minors
（1） The platform attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, before using the functions and services of this platform, please be sure to read this privacy policy with the accompaniment of your guardian, and ensure that you have obtained the explicit consent of your guardian before using this platform, and provide your personal information to this platform.
（2） For the collection of personal information of minors through the use of this platform with the consent of the guardian, this platform will only use, share, transfer, or disclose this information as permitted by laws and regulations, with the explicit consent of the guardian, or as necessary to protect minors.
（3） If your guardian does not agree to your use of the services of this platform or the provision of personal information to this platform in accordance with this privacy policy, please immediately terminate your use of the services of this platform and notify this platform in a timely manner.
（4） If you have any questions about the use of this platform or the user information provided to this platform by the minors under your supervision, please contact this platform in a timely manner.
8、 Changes and termination of this privacy policy
（1） If it is found that the user has violated the provisions of this privacy policy, this platform has the right to unilaterally terminate the provision of platform services to the user and issue a notice to the user;
（2） When this platform terminates the provision of photo detection and processing services, this privacy policy shall automatically terminate;
（3） Any disputes arising from the implementation of this privacy policy shall be resolved through friendly negotiation. During the dispute resolution period, the terms of this privacy policy that are not affected shall continue to be fulfilled; If no agreement can be reached through negotiation, either party has the right to seek a solution by filing a lawsuit with the court with jurisdiction over the defendant's domicile;
（4） The copyright, modification, update, and final interpretation rights of this privacy policy belong to this platform.
（5） This privacy policy may be subject to change. This platform may modify the terms of this privacy policy from time to time, and such modifications constitute a part of this privacy policy. For significant changes, our platform will provide more prominent notifications. If you do not agree with such changes, you can choose to stop using our platform services; If you continue to use the services of this platform, you agree to be bound by the revised privacy policy. Any modification will prioritize your satisfaction. We encourage you to review our privacy policy every time you use our platform services.
For significant changes, this platform will also provide more prominent notifications (including notifications through public announcements on this platform and even providing pop-up prompts to you).
The significant changes referred to on this platform include but are not limited to:
1. The service model of this platform has undergone significant changes. Such as the purpose of processing personal information, the type of personal information processed, and the way in which personal information is used;
2. This platform has undergone significant changes in terms of control and other aspects. Changes in information controllers caused by mergers and acquisitions;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. There has been a significant change in your right to participate in personal information processing and the way you exercise it;
5. The responsible department, contact information, and complaint channels for handling personal information security on this platform have changed;
6. The personal information security impact assessment report indicates a high risk.
This platform may issue service related announcements when necessary (such as when the platform suspends a certain service due to system maintenance). You may not be able to cancel these service related announcements that are not promotional in nature.
9、 Contact this platform
When you have any questions about this privacy policy, you can send an email to idphotoplus@pixelall.com Consult this platform.