Zoom Desktop Sharing

Open the Zoom client App, and click “Start without video” to create a meeting session.

Invite the end user to the meeting by clicking “Invite” at the bottom of the screen.

Click the “Default Email” button to send an invite through Outlook. An email will be created with a link for the end user to join your meeting.

Once the end user has joined, they will need to click “Share screen”.

When they share the screen, they will need to share the entire Desktop.**

Once the user has shared their screen, you can request remote control.

At the top of the screen, click “View Options”.

Select “Request Remote Control”.

Click “Request”

The end user will need to click “Approve” once the request is sent.