Welcome to the support page for Pitch: Shoot the Moon.
If you need help with the game, multiplayer, Game Center, stats, leaderboards, or you found a bug, contact us using the email below.
Support Email:
tannerhancock@me.com
Multiplayer connection issues
Make sure you are signed in to Game Center and have an active internet connection. If a match fails to connect, close and reopen the app and try again.
Game Center or leaderboard problems
Confirm Game Center is enabled and that you are signed in with your Apple ID. Leaderboard scores may take a short time to update.
Gameplay questions
Pitch: Shoot the Moon includes traditional Pitch gameplay, team play, widow/discard rules, and the option to Shoot the Moon. If you believe a hand scored incorrectly, contact support and describe what happened.
Avatar or family character issues
If an avatar is not displaying correctly or an unlocked character is missing, restart the app and try again. If the issue continues, contact support.
Large Cards / accessibility
You can enable Large Cards in the game settings for easier viewing.
Bug reports
Please include:
What you were doing when the problem occurred
Whether you were playing online, against the computer, or Pass & Play
Your iPhone/iPad model if known
A screenshot or screen recording if possible
Pitch: Shoot the Moon may use Apple Game Center for multiplayer, player profiles, and leaderboard features. Public gameplay statistics may be visible to other players through supported game features.
We do not want users to send passwords, Apple ID credentials, or other sensitive information in support messages.
For support, questions, or bug reports:
Email: tannerhancock@me.com
Pitch: Shoot the Moon