Effective Date: April 28, 2026
Contact: benattou.ala3@gmail.com
PingFlow VPN (“PingFlow VPN,” “we,” “our,” or “us”) respects your privacy and is committed to responsible handling of information. This Privacy Policy explains how information may be collected, processed, and used when you access or use the PingFlow VPN mobile application (the “Service”).
By using the Service, you acknowledge this Privacy Policy.
We may collect information voluntarily provided by you, including:
Email address when contacting support
Messages, feedback, or service inquiries
To support operation and improve service reliability, limited technical information may be processed, including:
Device type and model
Operating system version
Application version
Connection status indicators
Crash reports and diagnostic logs
PingFlow VPN does not collect the content of your internet traffic.
Collected information may be used to:
Provide and maintain the Service
Monitor connection stability and performance
Diagnose technical issues
Respond to support requests
Protect the Service from misuse or unauthorized activity
PingFlow VPN enables encrypted routing between your device and supported network endpoints.
We do not intentionally record or store:
Browsing history
Traffic payload content
DNS request content
Detailed session activity
Temporary processing may occur only where technically necessary to maintain connection functionality.
The Service may rely on third-party infrastructure or diagnostic providers. These providers may process limited technical information solely for operational purposes.
Information is retained only as long as reasonably necessary to:
Provide the Service
Meet legal obligations
Resolve disputes
Enforce agreements
We apply reasonable administrative and technical safeguards designed to protect information. However, no electronic transmission or storage method can guarantee absolute security.
PingFlow VPN is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If such information is identified, please contact us.
We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date above.
If you have questions regarding this Privacy Policy:
📧 Email: benattou.ala3@gmail.com