We strive to provide a seamless experience for our guests. However, we understand that plans can change. Below is our refund policy regarding cancellations:
48-Hour Free Cancellation:
Guests may cancel their booking within 48 hours of making a reservation to receive a full refund.
Cancellations After 48 Hours:
For cancellations made after the 48-hour window, refunds are not guaranteed but will be considered on a case-by-case basis.
Please contact us directly to discuss the circumstances of your cancellation. We are committed to working with you to find a fair resolution.
Non-Refundable Situations:
If your cancellation is made less than 7 days before the check-in date, refunds may not be available. However, we encourage you to reach out, as we assess all cases individually.
For any cancellation inquiries, please contact us at 951-347-2033.
We appreciate your understanding and look forward to assisting you!