Account and Data Deletion - PicnicTubeStudio
Account and Data Deletion - PicnicTubeStudio
This page applies to all games published by PicnicTubeStudio. None of our games store user data on our own servers. Any data associated with your account is managed by the third-party services listed below. You can request deletion of that data directly through those services at any time.
1) Google Play Games Services (Sign-in, Leaderboards, Achievements, Saved Games)
If you signed in with Google Play Games in one of our games, your player ID, leaderboard/achievement data and, in Windy Route on Android, your Saved Games backup (coins, cosmetics, best distance, display name) are stored by Google. To delete this data:
- Open the Play Games app > tap your profile icon > Settings
- Select "Delete account" or "Manage app data" (this includes the Saved Games backup)
or
- Go to https://myaccount.google.com/data-and-privacy , open "Your data in other apps & services", find the game in question, and delete its data.
The Android version of Windy Route has no in-game deletion button. For help, email picnictubestudio@gmail.com.
2) Apple Game Center (Windy Route — Sign-in, Leaderboards, Achievements)
If Game Center is enabled on your iPhone/iPad, Windy Route signs you in automatically to show leaderboards and achievements. Your Game Center player identifier and progress are stored by Apple, not by us. To manage or delete this data:
- Settings app > [your name] > Game Center > turn off, or manage individual games' data
- Or through Apple's own privacy request tools at https://www.apple.com/legal/privacy/
3) Sign in with Apple / Unity Cloud Save (Windy Route — coins, cosmetics, best distance, display name)
On iOS, Windy Route backs up your coin balance, purchased/equipped cosmetics, best-distance record and display name to Unity's Cloud Save, so this progress can be restored after a reinstall. If you use the optional "Sign in with Apple" button (main menu), this backup is linked to your Apple ID so it can also follow you to another device; otherwise it is tied to an anonymous Unity identity with no name/email attached.
To delete it in the game (recommended): after signing in with Apple, the main-menu Sign in with Apple button becomes an Account button. Open it and choose "Delete My Account And Data". This permanently deletes your Unity cloud save, deletes your Unity player account, and clears the progress stored on your device. Your Game Center data (section 2) is kept by Apple and is not removed by this.
To also stop the Apple sign-in link: Settings app > [your name] > Sign in & Security > Sign in with Apple > find Windy Route > Stop Using Sign in with Apple.
If you never signed in with Apple, the in-game Account button is not shown. Email picnictubestudio@gmail.com and we will have the anonymous cloud backup deleted. Uninstalling the app only removes the local copy on your device.
4) Advertising ID (Unity Ads / Unity LevelPlay / AdMob)
Our games use Unity's advertising services to display ads — older titles (Timber Storm, Chicken Commander, Chicken Clicker) use the classic Unity Ads SDK, while newer titles (e.g. Windy Route) use Unity LevelPlay (Unity's ad mediation platform, formerly ironSource), sometimes routing ads through Google AdMob as well. These may use your device's advertising ID to personalize ads. To delete/reset this identifier:
- On Android: Settings > Google > Ads > "Delete advertising ID" (Android 12+) or "Reset advertising ID"
- On iOS: Settings app > Privacy & Security > Tracking > turn off Allow Apps to Request to Track (or turn it off for Windy Route specifically on that same screen) — this also prevents the IDFA from being used at all
- In games built on Unity LevelPlay (e.g. Windy Route): in-game Settings > Ad Preferences also lets you decline personalized ads directly, without leaving the app.
5) Local Game Data (Progress, Inventory)
Your in-game progress (resources, levels, unlocks, display name, etc.) is stored locally on your device. It is never sent to any server of ours. The only exception is the coins/cosmetics/best-distance/display-name backup in Windy Route described in sections 1 and 3 (Google Play Games Saved Games on Android, Unity Cloud Save on iOS). To delete this data:
- Uninstall the app, or
- Android: Settings > Apps > select the relevant game (Timber Storm, Chicken Commander, Chicken Clicker, Windy Route, etc.) > Storage > "Clear data"
- iOS: Settings app > General > iPhone Storage > Windy Route > Delete App
6) Unity Gaming Services (Relay/Multiplayer Connection, Cloud Save)
In Windy Route specifically, this service is used to look up a short join code (see section 7 below for the actual peer-to-peer connection) and, on iOS, to store the cloud save described in section 3 — not to carry any gameplay traffic. In our other titles, it's used to establish the connection itself.
7) Epic Online Services (Windy Route — Peer-to-Peer Multiplayer Connection)
Windy Route connects co-op players directly to each other (peer-to-peer) using Epic Online Services. Signing in for this creates an anonymous Device ID tied to your device — no Epic Games account, email, or personal information is required. This generates a Product User ID used only to identify you to the other player(s) in your own session, for the duration of that session.
Because the connection is peer-to-peer, your IP address is necessarily visible to the player(s) you connect with, and — when a direct connection isn't possible — your traffic may be routed through Epic's own relay servers instead. To manage or request deletion of this data, see Epic Games' Privacy Policy (https://www.epicgames.com/site/en-US/privacypolicy) for their data subject request process; since the ID is anonymous and device-tied, uninstalling Windy Route ends its association with you.
Questions: picnictubestudio@gmail.com