At School FeePay, we respect the privacy of our users and are committed to ensuring transparency, security, and control over personal data. This Data Deletion Policy explains how users can request deletion of their accounts and associated data, what information may be retained, and how we securely erase data from our systems.
We collect only the minimum data required to provide fee management, receipt generation, and account services. Users may request deletion of their data at any time if they no longer wish to use the app.
Deleting your account ensures that all personal information such as usernames, passwords, contact details, and student fee records associated with your account are permanently removed from our systems, except where retention is required by law.
When a user requests deletion, the following categories of data may be deleted:
Personal Information: Name, email address, phone number, and login credentials.
Account Data: Usernames, passwords, and authentication details.
Student and Fee Records: Student details, fee payment records, receipts, and dues generated within the app.
Communication Data: Any messages or information shared through the app.
Some information may need to be retained temporarily if required for legal, regulatory, or compliance purposes.
Users can request account and data deletion by contacting us through the Delete Account URL or by sending an email to our support team.
Once a request is received:
Verification: We verify the user’s identity to confirm the legitimacy of the request.
Review: We review the account data and determine if any information must be retained temporarily (e.g., legal or tax records).
Deletion: All eligible personal and student data will be permanently deleted from our active systems within 7 business days.
Confirmation: A confirmation email will be sent once deletion is complete.
Certain types of data may need to be retained even after deletion requests, such as:
Legal Requirements: Tax or financial records required by applicable laws.
Fraud Prevention: Information necessary to detect or prevent misuse of the platform.
Compliance Obligations: Data retention required for auditing or regulatory purposes.
Such data will be retained only for the required duration and then permanently deleted.
As a user, you have the following rights regarding your personal data:
Right to Request Deletion: You may request deletion of your account and associated data at any time.
Right to Access: You may request access to the data we store before requesting deletion.
Right to Correction: You may update or correct your information prior to deletion.
Right to Confirmation: You will receive confirmation once your account and associated data have been permanently deleted.
To delete your account and associated data, please:
or
Email us at Contact Us
We will respond promptly and complete the deletion process within 7 business days of verification.
We use industry-standard security measures to ensure deleted data cannot be recovered or misused. Once deletion is complete, the data will no longer be accessible to any user, employee, or third party.
This Data Deletion Policy may be updated periodically to reflect changes in our app features, legal requirements, or security practices. Users will be notified of major updates via the app or our website.
If you have any questions regarding this Data Deletion Policy or need assistance with deleting your account, please contact us at:
Email: Contact Us