Signage is the design or use of signs and symbols to communicate a message.[1][2] Signage also means signs collectively or being considered as a group.[3] The term signage is documented to have been popularized in 1975 to 1980.[2]
Signs are any kind of visual graphics created to display information to a particular audience. This is typically manifested in the form of wayfinding information in places such as streets or on the inside and outside buildings. Signs vary in form and size based on location and intent, from more expansive banners, billboards, and murals, to smaller street signs, street name signs, sandwich boards and lawn signs. Newer signs may also use digital or electronic displays.
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The main purpose of signs is to communicate, to convey information designed to assist the receiver with decision-making based on the information provided. Alternatively, promotional signage may be designed to persuade receivers of the merits of a given product or service. Signage is distinct from labeling, which conveys information about a particular product or service.
The term, 'signage' appears to have come into use in the 20th century as a collective noun used to describe a class of signs, especially advertising and promotional signs which came to prominence in the first decades of the twentieth century.[5] The Oxford Dictionary defines the term, signage, as "Signs collectively, especially commercial or public display signs."[6]
Some of the earliest signs were used informally to denote the membership of specific groups. Early Christians used the sign or a cross or the Ichthys (i.e. fish) to denote their religious affiliations, whereas the sign of the sun or the moon would serve the same purpose for pagans.[7]
The use of commercial signage has a very ancient history. Retail signage and promotional signs appear to have developed independently in the East and the West. In antiquity, the ancient Egyptians, Romans and Greeks were known to use signage. In ancient Rome, signboards were used for shop fronts as well as to announce public events.[8] Roman signboards were usually made from stone or terracotta. Alternatively, they were whitened areas, known as albums on the outer walls of shops, forums and marketplaces. Many Roman examples have been preserved; among them the widely recognized bush to indicate a tavern, from which is derived the proverb, "A good wine needs no bush".[9] Apart from the bush, certain identifiable trade signs that survive into modern times include the three balls of pawnbrokers and the red and white barber's pole. Of the signs identified with specific trades, some of these later evolved into trademarks. This suggests that the early history of commercial signage is intimately tied up with the history of branding and labelling.[10]
Recent research suggests that China exhibited a rich history of early retail signage systems.[11] One well-documented, early example of a highly developed brand associated with retail signage is that of the White Rabbit brand of sewing needles, from China's Song Dynasty period (960-1127 CE).[12][13] A copper printing plate used to print posters contained message, which roughly translates as: "Jinan Liu's Fine Needle Shop: We buy high quality steel rods and make fine quality needles, to be ready for use at home in no time."[14] The plate also includes a trademark in the form of a white rabbit which signified good luck and was particularly relevant to the primary purchasers, women with limited literacy. Details in the image show a white rabbit crushing herbs, and included advice to shoppers to look for the stone white rabbit in front of the maker's shop. Thus, the image served as an early form of brand recognition.[15] Eckhart and Bengtsson have argued that during the Song Dynasty, Chinese society developed a consumerist culture, where a high level of consumption was attainable for a wide variety of ordinary consumers rather than just the elite. The rise of a consumer culture prompted the commercial investment in carefully managed company image, retail signage, symbolic brands, trademark protection and sophisticated brand concepts.[13]
During the Medieval period, the use of signboards was generally optional for traders. However, publicans were on a different footing. As early as the 14th century, English law compelled innkeepers and landlords to exhibit signs. In 1389, King Richard II of England compelled landlords to erect signs outside their premises. The legislation stated "Whosoever shall brew ale in the town with intention of selling it must hang out a sign, otherwise he shall forfeit his ale."[16] Legislation was intended to make public houses easily visible to passing inspectors of the quality of the ale they provided (during this period, drinking water was not always good to drink and ale was the usual replacement). In 1393 a publican was prosecuted for failing to display signs. The practice of using signs spread to other types of commercial establishments throughout the Middle Ages.[17] Similar legislation was enacted in Europe. For instance, in France edicts were issued 1567 and 1577, compelling innkeepers and tavern-keepers to erect signs.[18]
Large towns, where many premises practiced the same trade, and especially, where these congregated in the same street, a simple trade sign was insufficient to distinguish one house from another. Thus, traders began to employ a variety of devices to differentiate themselves. Sometimes the trader used a rebus on his own name (e.g. two cocks for the name of Cox); sometimes he adopted a figure of an animal or other object, or portrait of a well-known person, which he considered likely to attract attention. Other signs used the common association of two heterogeneous objects, which (apart from those representing a rebus) were in some cases merely a whimsical combination, but in others arose from a popular misconception of the sign itself (e.g. the combination of the leg and star may have originated in a representation of the insignia of the garter), or from corruption in popular speech (e.g. the combination goat and compasses is said by some to be a corruption of God encompasses).
Around this time, some manufacturers began to adapt the coats of arms or badges of noble families as a type of endorsement. These would be described by the people without consideration of the language of heraldry, and thus such signs as the Red Lion, the Green Dragon, etc., have become familiar, especially as pub signs. By the 17th and 18th centuries, the number of commercial houses actively displaying the royal arms on their premises, packaging and labelling had increased, but many claims of royal endorsement were fraudulent. By 1840, the rules surrounding the display of royal arms were tightened to prevent false claims. By the early 19th century, the number of Royal Warrants granted rose rapidly when Queen Victoria granted some 2,000 royal warrants during her reign of 64 years.[19]
Since the object of signboards was to attract the public, they were often of an elaborate character. Not only were the signs themselves large and sometimes of great artistic merit (especially in the 16th and 17th centuries, when they reached their greatest vogue) but the posts or metal supports protruding from the houses over the street, from which the signs were swung, were often elaborately worked, and many beautiful examples of wrought-iron supports survive both in England and continental Europe.
During the 19th century, some artists specialized in the painting of signboards, such as the Austro-Hungarian artist Demeter Laccataris. Pending this development, houses which carried on trade at night (e.g. coffee houses, brothels, etc.) had various specific arrangements of lights, and these still survive to some extent, as in the case of doctors' surgeries, and chemists' dispensaries.
Several developments in the early 20th century provided the impetus for widespread commercial adoption of exterior signage. The first, spectaculars, erected in Manhattan in 1892, became commonplace in the first decade of the 20th century and by 1913, "the skies were awash with a blaze of illuminated, animated signs."[21] In the 1920s, the newly developed neon sign was introduced to the United States. Its flexibility and visibility led to widespread commercial adoption and by the 1930s, neon signs were a standard feature of modern building around the world.[22] Privilege signs, which employed the manufacturer's brand as a form of retail endorsement, were common on retail stores during the 20th century, but their use has waned as retailers gained increasing power in the late 20th century. A small number of privilege signs are still present, but most have become abandoned ghost signs.[23][24][25]
An early computer generated hard copy of various size metal printed characters for displays was introduced and patented in 1971, Patent US3596285A, may have been the first data driven printed example of signage in the USA.
Signs may be used in exterior spaces or on-premises locations. Signs used on the exterior of a building are often designed to encourage people to enter and on the interior to encourage people to explore the environment and participate in all that the space has to offer. Any given sign may perform multiple roles simultaneously. For example, signage may provide information, but may also serve to assist customers navigate their way through a complex service or retail environment.[28][29]
Pictograms are images commonly used to convey the message of a sign. In statutory signage, pictograms follow specific sets of colour, shape and sizing rules based on the laws of the country in which the signage is being displayed. For example, In UK and EU signage, the width of a sign's pictogram must be 80% the height of the area it is printed to. In the US, in order to comply with the ADA Accessibility Guidelines, the same pictogram must be located within its own defined field, with raised characters and braille located beneath the field. 152ee80cbc
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