Photos Recovery, Pro Recover

Privacy policy

This Privacy Policy explains the personal data we collect when you use the Photos Recovery, Pro Recover app and the purposes for which we use that data.

1. Contact

If you have any questions, please contact us via email at: dutuanlazara@gmail.com

2. Subject of Data Protection

The subject of data protection is personal data. According to Article 4(1) GDPR, personal data refers to any information related to an identified or identifiable natural person, such as names or identification numbers.

3. Collection and Use of Data

3.1. Automated Data Collection

When you access the Photos Recovery, Pro Recover app, your device automatically sends data for technical reasons. This data is stored separately from any other data you may provide to us, including:

Date and time of access
Browser type/version
Operating system used
URL of the previously visited website
IP address (truncated by one octet)

This data is stored for technical purposes only and is not associated with any specific individual.

3.2. Support Requests

If you contact our support team, we collect and store the personal data you provide to process your request. You are not required to provide personal data and may contact us using a pseudonym. We store support requests for 120 days after completion to ensure that your request has been successfully processed and to assist with any potential future issues.

Data processing for support requests is conducted to fulfill your request and ensure the proper operation of the app, pursuant to Article 6(1)(b) GDPR.

For general inquiries, we process data based on our legitimate interest in responding to emails, pursuant to Article 6(1)(f) GDPR.

4. Cookies

We use "cookies" to provide all the features of the app and enhance user experience. Cookies are small files stored on your device through your browser. If you do not wish to use cookies, you can adjust your browser settings to block them. However, some features of the app may be limited.

Specifically, we use the following cookies:

Cookies from Firebase
Cookies from Facebook Meta SDK
Cookies from Google Ads to measure advertising effectiveness
Cookies from Google Analytics for statistical evaluation and service improvement

These cookies cannot identify you as an individual. The use of cookies is based on our legitimate interest in demand-oriented app design and statistical analysis, pursuant to Article 6(1)(f) GDPR.

5. Data Transfer

5.1. Transfer to Law Enforcement Authorities

In cases where it is necessary to investigate illegal use or for prosecution, personal data will be transferred to law enforcement authorities and potentially harmed third parties if there are specific indications of illegal behavior.

We may also provide information to public authorities upon request.

This transfer of data is based on our legitimate interest, pursuant to Article 6(1)(f) GDPR, or on a legal obligation, pursuant to Article 6(1)(c) GDPR.

5.2. Use of Third-Party Service Providers

We use third-party service providers to deliver our services. In such cases, personal data may be transferred to these providers for processing.
We carefully select these partners and ensure they comply with data protection regulations.
Data transfers are conducted in accordance with Article 28(1) GDPR or based on our legitimate interest, pursuant to Article 6(1)(f) GDPR.

6. Data Deletion

We will delete or anonymize your personal data as soon as it is no longer necessary for the purposes for which it was collected in accordance with the terms above.

For example:

Support requests: 120 days
Google Analytics data: 14 months

7. Children’s Privacy (COPPA)

The Photos Recovery, Pro Recover app is not directed to children under 13 years of age and does not collect information from children under 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).

8. Changes to this Privacy Policy

We may update this Privacy Policy in accordance with applicable laws. Please review this policy periodically to stay informed about any changes.

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