This Privacy Policy explains how Quiz App (“we”, “our”, or “us”) collects and uses personal and device information. Our goal is to ensure secure quiz participation, prevent fraud, enable real-time chat support, and provide a safe experience for all users.
By using the app, you agree to the terms described below.
Name, Email, Phone (for account creation)
Quiz progress, scores, behavioral activity
Support conversation messages
Verification data (only if required)
Device ID (for fraud prevention)
IP address and network details
Device model, OS version
Logs, crashes, performance reports
App usage patterns (non-personal analytics)
Google Play requires strict justification for sensitive permissions.
Your app uses each permission only for security, fraud prevention, and chat-support functionality, not for any unauthorized purpose.
Used only for:
User verification to prevent multiple or fake accounts
Supporting image capture for chat support when users share issue-related photos
We do not record background video or capture images without user action.
Used for:
Users uploading images/files to support team
Saving quiz-related data or media
Allowing users to download receipts or reports
We do not access private files without explicit user selection.
Used for:
Enabling secure login
Preventing fraud or duplicate account creation
Ensuring that one real person accesses one account
Biometric data is processed via system-level APIs; we never store fingerprints.
Used for:
Voice chat / audio messages in support
Voice-based answers (if the feature exists)
We never record audio in background or without user permission.
Used for:
Allowing users to directly contact customer support via a call button
User must explicitly tap “Call Support”
We never place automated calls.
Used for:
Optional device-to-device quiz competitions
Secure device-level authentication
We never scan background Bluetooth devices.
Used for:
Managing sound effects
Voice quiz features
Support call controls
Used for:
Preventing fraud via device integrity checks
Detecting phone state to pause quiz during calls
Ensuring that users do not create multiple fake accounts on the same device
No call logs or call history is collected.
Used for:
Loading quiz data
Fraud prevention sync
Real-time chat support
Performance analytics
Notifications
We use collected information to:
Prevent fake/multiple accounts
Maintain integrity of quizzes
Enable fraud prevention
Provide customer support and chat
Personalize user experience
Improve app performance
Secure your account with biometric/anti-abuse checks
We never sell personal data.
Your data may be processed by:
Firebase (authentication, analytics, crash logs)
Google APIs (biometric authentication, ML model)
Chat support services (secure third-party SDK)
All third parties follow strict data protection rules.
We use:
Encryption
Secure servers
Limited employee access
Device integrity checks
to protect your data.
App is intended for users 13+ only.
Data is stored only as long as necessary for:
Account security
Legal compliance
Fraud prevention
Customer support history
Users can request deletion anytime.
You may request:
Account deletion
Data correction
Permission revocation
Data export
Contact us at the email below.
Email: phoenixji365@gmail.com
Company Name: phoenix365
Address: delhi india
We may update this Privacy Policy and will notify users of significant changes.