Last Updated: September 15, 2026
Photo Recover Expert (hereinafter referred to as the “App”) is a file scanning, recovery, repair, preview, and management tool. We value your privacy and want you to understand how we collect, use, and protect relevant information. By using the App, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on the features you use, the App may process the following information:
1.1 Device Information
This may include your device model, operating system version, App version, IP address, storage status, and App operation and diagnostic information.
This information is primarily used to ensure that the App works properly in your device environment and to help us understand compatibility, stability, and performance. When the App experiences crashes, feature failures, or other technical issues, relevant device and diagnostic information may help us analyze the problem and improve the App.
1.2 File Information
This may include file names, file formats, file sizes, creation or modification dates, storage locations, and other information related to scanning and recovery.
When you use file scanning, recovery, repair, preview, or management features, the App may need to access relevant file information to identify files that meet the applicable criteria and display scan results. The scope of file information processed depends on the features you use and the status of files on your device.
1.3 Usage Information
This may include feature usage, operation records, error information, crash information, and App performance data.
This information is mainly used to understand how the App and its features are being used and how they perform, such as analyzing errors, identifying the causes of crashes, improving loading performance, and enhancing overall stability.
If the App uses third-party advertising or analytics services, the relevant service providers may process certain device or usage information in accordance with their own privacy policies.
2. File Access and Processing
To provide file scanning, recovery, repair, preview, and saving features, the App needs to access relevant files or storage content on your device.
When you use features that require access to files on your device, the App may request the necessary storage or file access permissions. These permissions are primarily used to perform actions you choose, such as scanning files on your device, finding potentially recoverable content, previewing files, or saving processed results.
You can manage these permissions through your device's system settings. If you deny a required permission, some file-related features of the App may not function properly.
Depending on the specific feature and technical implementation, some file processing may be performed directly on your device. For features that use local processing, file content does not need to be uploaded to our servers.
The App does not automatically require you to upload all files to our servers simply because you grant file access permission. File processing is generally related to the specific features you choose to use.
File scanning, recovery, and repair results may be affected by the condition of your device and files, including but not limited to:
● Whether the original file data has been overwritten;
● The extent of file corruption;
● Available storage space on the device;
● The operating system and device environment;
● The original storage status of the file.
Therefore, the App cannot guarantee that all deleted, damaged, or lost files can be successfully recovered or repaired.
When you choose to save a recovered or repaired file, the App may require the necessary file access permissions. The final storage location and file status may be affected by your device settings and available storage space.
3. How We Use Information
We may use the information we collect or process to:
● Provide file scanning, recovery, repair, preview, and management features;
● Identify and process supported file types;
● Help you select and save files that you want to recover or repair;
● Improve App features, stability, and user experience;
● Analyze crashes, errors, and technical issues;
● Provide advertising and related performance analysis;
● Process user feedback and service requests;
● Comply with applicable laws, regulations, and lawful requirements.
We use relevant information to provide and improve App features, analyze performance and errors, provide advertising, and respond to your feedback and requests. Except as described in this Privacy Policy, we do not sell or rent your personal information.
4. Third-Party Services
To provide advertising, analytics, crash diagnostics, and related technical services, the App may use Google Play Services, Google AdMob, and Firebase.
Firebase (Google LLC) is used for App analytics and related technical services. These services may help us understand App performance, analyze technical issues, and improve App stability.
For more information, please see:
https://firebase.google.com/support/privacy/
Google AdMob (Google LLC) is used to provide advertising and analyze advertising performance. The service may process information related to advertising display and performance in accordance with its own policies.
For more information, please see:
https://support.google.com/admob/answer/6128543
Google Play Services is provided by Google LLC and may be used to support App operation and related services.
For more information, please see:
https://policies.google.com/privacy
Third-party service providers may collect and process relevant information in accordance with their own privacy policies. Because the features and policies of third-party services may change, we recommend reviewing their latest privacy policies before using the relevant services.
5. Information Sharing and Security
We do not sell your personal information. We may share limited information with relevant service providers only when necessary to provide App features, technical support, advertising, or analytics services.
To the extent permitted by applicable laws and based on actual business needs, we will seek to limit the scope of information sharing and avoid sharing information that is unrelated to the specific service.
Relevant information may be shared or disclosed in the following circumstances:
● When necessary to provide App features or related technical services;
● When necessary to provide advertising, analytics, or crash diagnostic services;
● When required by applicable laws or regulations;
● When requested by government authorities, courts, or other authorized bodies in accordance with applicable law;
● When reasonably necessary to protect users, the App, or related rights and interests.
We take reasonable technical and organizational measures to protect relevant information and reduce the risk of unauthorized access, use, modification, or disclosure.
However, no method of electronic storage or data transmission can guarantee absolute security. Therefore, although we make reasonable efforts to protect relevant information, we cannot guarantee that data will be completely secure under all circumstances.
We also recommend that you properly protect your device and account information and avoid providing others with access to your device or related permissions unless necessary.
We cannot fully control or assume responsibility for security issues caused by your own device, network environment, or third-party services.
6. Children's Privacy
The App is not directed at children below the minimum age specified by applicable law. If we discover that we have collected children's personal information that should not have been collected, we will take appropriate measures in accordance with applicable laws.
If you are below the minimum age required by applicable law in your region, please do not use the App or provide us with personal information without the consent of your parent or legal guardian.
If we become aware that relevant information belongs to a child whose information should not have been collected, we will take reasonable measures to handle such information in accordance with applicable laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy based on changes to App features, services, or applicable laws and regulations. Updated versions will be published on this page, and the “Last Updated” date will be revised accordingly. We recommend checking this Privacy Policy regularly.
This Privacy Policy may be updated due to:
● Changes to App features or services;
● Changes to data processing practices;
● Changes to third-party services;
● Changes to applicable laws and regulations;
● Changes to privacy and data protection requirements.
If an update involves significant changes to how we process information, we will provide appropriate notice as required by applicable law. Unless otherwise stated, the updated Privacy Policy will take effect when it is published.
By continuing to use the App, you acknowledge that you have reviewed the updated Privacy Policy. We recommend checking this page regularly for the latest information about our privacy practices.
8. Contact Us
If you have any questions about this Privacy Policy or how the App processes information, please contact us at:
hadiban625@gmail.com
You may also use this email address to report issues encountered while using the App or to provide suggestions. We will handle your inquiries and feedback within a reasonable scope.