Welcome to the Philly Bikes Support Page.
Philly Bikes is designed to help cyclists navigate Philadelphia using official city bike lanes, safer routing options, Indego station navigation, and nearby bike shop locations.
If you experience issues with the app, have suggestions, or would like to report a bug, please contact:
Email: cloudhavenstudio@gmail.com
Typical response time: 24–72 hours
Make sure:
Location permissions are enabled
GPS/location services are turned on
You have an internet connection
Try:
Restarting the app
Updating to the latest version
Zooming into the map
Please send:
Device model
iOS/Android version
What happened before the crash
Philly Bikes currently includes:
🚲 Turn-by-turn bike navigation
🛣️ Official Philadelphia bike lane routing
📍 Indego station navigation
🔧 Nearby bike shop navigation
We welcome feedback from Philadelphia cyclists.
If you have:
Route suggestions
Unsafe road reports
Feature ideas
Bike lane corrections
please contact support.
Philly Bikes
Version 1.0
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