Embedded Files
The Primary Health Care Corporation (PHCC) is committed to protecting the privacy of the staff who use the PAS mobile application. This policy explains what information the PAS app collects, how it is used, and how it is protected. It applies only to the PAS app. For the PHCC website, please see the PHCC Privacy Policy.
The PAS app is used by PHCC staff to receive and respond to Code White and other emergency alerts at PHCC health centres. Last updated: 27 October 2026.
Location information
Location information
The PAS app collects your device's precise location, including in the background when the app is closed or not in use. Location is collected only after you agree to it in the app and allow the location permission on your device, and only while you are signed in.
Your location is sent to PHCC's servers about every two minutes while your device is moving, and when you arrive at or leave a PHCC health centre. Each update includes your location, the time, your employee account and your health centre. PHCC uses this information only to know which staff are near a health centre, so that emergency alerts reach the right responders as quickly as possible.
PHCC stores only your most recent location. Each new update replaces the previous one, so PHCC does not keep a history of the places you have been.
Location information is not sold, is not used for advertising, and is not shared with any third party. Android shows a notification on your device whenever location updates are active.
Other information we collect
Other information we collect
Account information provided by PHCC, such as your work email, employee ID, name and assigned health centre. Your password is used only to sign in and is stored in encrypted form on your device.
Your responses to alerts, including which alert you accepted, the health centre involved and the time you accepted it.
A notification token issued by Google Firebase Cloud Messaging, used only to deliver alert notifications to your device.
Motion sensor readings (accelerometer, gyroscope and compass), which are processed on your device only to detect whether you are moving, so that GPS is used only when needed. These readings are not sent to PHCC.
The app does not access your contacts, photos, camera, microphone, messages or files.
How we use your information
How we use your information
To deliver emergency alerts to staff near the affected health centre.
To show responder availability to PHCC's emergency coordination system.
To keep a record of alert responses for safety and quality review.
To keep the app secure and working correctly.
Sharing of information
Sharing of information
Your information is stored on PHCC servers and is available only to authorised PHCC staff who manage emergency response. Alert notifications are delivered through Google Firebase Cloud Messaging on PHCC's behalf. PHCC may disclose information where required by the laws of the State of Qatar.
The security of your information
The security of your information
PHCC takes appropriate measures to protect your information from loss, unauthorised access or misuse. All data is sent over encrypted connections, sign-in details on your device are kept in encrypted storage, and access on PHCC servers is limited to authorised staff.
How long we keep your information
How long we keep your information
Your most recent location is kept while you are a registered PAS user. It is replaced with each new update and is not automatically deleted when you sign out. Location updates may also appear in PHCC server logs used for troubleshooting, which are kept in line with PHCC's IT practices.
Records of the alerts you accepted are kept as part of PHCC's emergency response records. Account information is kept while you remain an active PHCC responder.
You can ask PHCC to delete your stored location and account information at any time using the contact details below.
Your choices
Your choices
You can turn off location at any time from Android Settings > Apps > PAS Code White > Permissions > Location. You will not receive location-based alerts while it is off.
Signing out of the app or uninstalling it stops all location collection.
You can ask to access or delete your information by contacting PHCC at the email below, in line with Qatar's Personal Data Privacy Protection Law (Law No. 13 of 2016).
Changes to this policy
Changes to this policy
PHCC may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Contact us
For any questions about this policy, please contact PHCC at ithelpdesk@phcc.gov.qa.
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