At PetZaade Style, your privacy is our top priority.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our mobile application, website, or services.
1. Information We Collect
We collect only the information necessary to provide and improve our services. This includes:
• Personal Details: Name, phone number, email, address, and location.
• Pet Information: Pet name, breed, age, and preferences (for grooming customization).
• Payment Information: Processed securely through third-party payment gateways (we do not store your card details).
• Usage Data: App activity, device information, and analytics (to improve app performance).
2. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
• Processing bookings and payments.
• Assigning a verified groomer near your location.
• Sending confirmations, updates, or promotional offers.
• Improving app performance and customer experience.
• Handling customer support and feedback.
3. Data Security
We take strong measures to protect your information:
• All data transfers are encrypted using SSL technology.
• Access to personal data is restricted to authorized staff only.
• We never sell, rent, or trade your information with any third party.
4. Sharing of Information
Your data may be shared only in the following cases:
• With assigned groomers to perform your booked service.
• With payment gateways or service providers to complete transactions.
• When required by law enforcement or legal process.
No personal information is shared for marketing or advertising without your consent.
5. Cookies and Analytics
Our website and app may use cookies or analytics tools to improve user experience.
You can choose to disable cookies in your browser settings, but some features may not function properly.
6. User Rights
As a user, you have the right to:
• Access, update, or delete your personal data.
• Withdraw consent for promotional communications at any time.
• Request details about how your data is used or stored.
To exercise these rights, please contact us at petzaadestyle@gmail.com
7. Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
After that, your data is safely deleted or anonymized.
8. Third-Party Services
Our app may include links to external websites or apps (like payment gateways or WhatsApp).
We are not responsible for their privacy practices — please review their privacy policies before use.
9. Policy Updates
PetZaade Style reserves the right to modify this Privacy Policy at any time.
Changes will be updated on our website and app. Continued use of our services means you accept the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
📩 Email: petzaadestyle@gmail.com
📞 Customer Care: +91-7070504064
📍 Address: Sarita Vihar, New Delhi – 110076