Last Updated: July 6, 2025
This Privacy Policy describes how PetBrain ("we," "our," or "us") collects, uses, and discloses information when you use our mobile application, PetBrain (the "App"). PetBrain uses artificial intelligence (AI) to analyze pet behavior and utilizes Firebase as its backend infrastructure.
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the App.
We collect various types of information in connection with the services we provide:
Account Information: When you create an account, we collect information such as your name, email address, and a password.
Pet Information: To analyze pet behavior, you will provide details about your pet(s), including but not limited to: pet name, species, breed, age, gender, and any specific behavioral patterns or incidents you wish to track or have analyzed.
Behavioral Data Input: You may manually input observations, notes, or logs related to your pet's behavior, which will be used by our AI for analysis.
Usage Data: We collect information about how you access and use the App, such as the features you use, the time and duration of your activities, and interactions with the AI analysis features.
Device Information: We may collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record information that your device sends whenever you use the App. This may include your IP address, browser type, referring/exit pages, and the date and time of your requests.
Firebase Analytics Data: As we use Firebase, certain analytics data (e.g., app crashes, performance data, user engagement) may be automatically collected and processed by Firebase to help us understand and improve the App's performance and user experience. This data is generally aggregated and anonymized.
We use the information we collect for various purposes, including:
To Provide and Maintain the App: To operate, maintain, and provide all features of the PetBrain App, including user authentication via Firebase.
AI Behavior Analysis: To process the pet behavioral data you provide using our AI algorithms to generate insights, predictions, and recommendations regarding your pet's behavior.
Personalization: To personalize your experience within the App, such as displaying relevant insights for your specific pet(s).
Improve and Develop Our Services: To understand and analyze how you use our App, and to develop new products, services, features, and functionality, particularly to enhance our AI models and behavioral analysis capabilities.
Communication: To communicate with you about your account, updates to the App, security alerts, and other service-related messages.
Security and Fraud Prevention: To protect the security and integrity of our App and to prevent fraudulent or illegal activities.
Research and Analytics: To perform research and analytics, including monitoring and analyzing trends, usage, and activities in connection with our App. This may involve using aggregated and anonymized data for scientific or statistical purposes.
We may share or disclose your information in the following circumstances:
With Service Providers: We use third-party service providers to assist us in operating, providing, and improving the App. This includes Firebase for backend services (database, authentication, hosting, analytics). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including business or research purposes. For example, we might share general statistics about pet behavior trends derived from our AI analysis.
We take reasonable measures to protect the information collected through the App from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes using Firebase's built-in security features for data storage and authentication. However, no internet or mobile transmission is ever entirely secure or error-free, so please take special care in deciding what information you send to us.
We retain the information we collect for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. When your information is no longer needed for these purposes, we will delete or anonymize it.
Account Information: You can review and update your account information by logging into the App.
Pet Information: You can add, modify, or delete pet profiles and associated behavioral data within the App.
Data Access and Deletion: You may request access to the personal information we hold about you or request that we delete certain personal information. Please contact us using the details below.
Opt-Out of Communications: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or by contacting us directly.
The PetBrain App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
By email: support@petbrain.app