Last updated: January 29, 2026
PDFUtilityPro ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the PDFUtilityPro mobile application (the "App") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
PDFUtilityPro is designed to process your documents locally on your device. We do not upload your files (PDFs, images, or scanned documents) to any cloud server for conversion or editing purposes. All PDF generation, merging, splitting, and password protection happens directly on your phone or tablet.
To function correctly, the App requires access to certain device features:
Camera: To scan physical documents and generating QR codes.
Storage (Photos and Media): To import images for PDF conversion and to save your created PDF files to your device.
We access this data only to perform the requested actions within the App. We do not transmit your personal photos or documents to our servers.
We may use third-party services that collect information used to identify you.
Google AdMob: We use Google AdMob to display advertisements. AdMob may collect data such as advertising IDs to provide personalized ads.
Firebase Crashlytics & Analytics: We use these services to understand how the App is used and to fix crashes. They may collect non-personally identifiable information like device type, OS version, and crash logs.
Link to privacy policy of third-party service providers used by the app:
We use the information we collect to:
Provide, maintain, and improve the App's functionality.
Process your transactions (if applicable).
Monitor and analyze trends, usage, and activities in connection with the App.
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of PDFUtilityPro and others.
We implement reasonable security measures to protect the information under our control. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Since your documents are processed locally, the security of your files also depends on the security of your own device.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
We are dedicated to providing excellent support to our users. If you encounter any issues, bugs, or have suggestions for new features, please reach out to us.
You can contact our support team via email: 📧 support@fileutilitypro.com (Replace with actual email)
When reporting a bug, please include:
Device Model: (e.g., iPhone 13, Samsung S21)
OS Version: (e.g., iOS 17.2, Android 14)
App Version: (You can find this in the App Settings)
Description of the Issue: A brief description of what happened and steps to reproduce the error.
Screenshots/Screen Recordings: If possible, attach visual proof to help us diagnose the problem faster.
We love hearing from our users! If you have an idea for a feature that would make PDFUtilityPro better, please send us an email with the subject line "Feature Request."
We aim to respond to all support inquiries within 24-48 hours.