Last updated: November 2, 2024
We take your privacy and personal information protection very seriously. Below is Pixel Tales' privacy policy, which details how we collect, use, store and share your personal information when you use our application (hereinafter referred to as the "App"). Please read this privacy policy carefully before using our App.
1. Information Collection
Automatically collected information:
When you use the App, we may automatically collect device information (such as device model, operating system version, IP address), usage behavior (such as usage time, access frequency, game progress, interaction records), location information (such as positioning through GPS or Wi-Fi), etc.
Information collected by third-party services:
We may use third-party services (such as advertising, analytics, and payment services) to support the functions of the App. These services may collect your information. Please refer to the privacy policies of these services for specific collection content and usage methods.
2. Information Use
Provide services:
We use the collected information to provide the core functions of the App, such as account verification, game progress preservation, personalized recommendations, customer service, etc.
Optimization and improvement:
We will analyze usage data to improve the functions, performance, and service quality of the App, and develop new products and services.
Compliance with laws and regulations:
We may disclose your information in accordance with laws, regulations or government requirements.
3. Information Sharing
Internal Sharing:
We will share your information within the company to better serve you.
Third-party Sharing:
We may share your information with third parties such as partners, service providers, advertisers, etc. to support the functions and services of the App. We will sign confidentiality agreements with these third parties and require them to comply with applicable privacy and data protection laws.
Legal Requirements:
We may disclose your information to third parties in compliance with laws, regulations or government requirements.
4. Information Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. However, due to the openness of the Internet, we cannot guarantee that the information is absolutely secure during transmission or storage.
5. User Rights
Access and Correction:
You have the right to access and correct your personal information.
Deletion and Cancellation:
You have the right to delete your personal information and cancel your account. After canceling your account, we will stop using and delete your personal information (unless otherwise provided by laws and regulations).
Complaints and Reports:
If you have any questions or dissatisfaction with our information processing, you have the right to complain or report to us.
6. Protection of Minors
We value the privacy and personal information protection of minors. If you are a minor, please use our App in the company of your guardian and ensure that you have obtained the guardian's consent before providing personal information.
7. Update of Privacy Policy
We may update or modify this Privacy Policy in accordance with changes in laws and regulations or the needs of business development. We will provide you with the updated Privacy Policy through in-App notifications, emails or our official website. Please pay attention to and read the latest Privacy Policy in a timely manner.
8. User Consent for Data Processing Related to Refund Requests
In accordance with the App Store’s refund policy, when a user initiates a refund request, our server will receive a notification (CONSUMPTION_REQUEST) from Apple. In such cases, we will provide Apple with data related to the user’s subscription to assist Apple in making a decision regarding the refund request. Please note that the data provided is strictly limited to subscription-related consumption information and does not include any personal or sensitive data. We are committed to complying with Apple’s requirements and ensuring that all data processing activities fully adhere to privacy protection laws and regulations. By using this app, you consent to the transmission of your subscription consumption data to Apple, as required for processing refund requests, in compliance with the App Store’s refund policies.
9. Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us in the following ways:
Email: zfly3454@gmail.com