Q: My computer is not turning on. Can you fix this problem?
A: Yes, we can fix your computer not turning on the problem but to do that we need more information and testing on your computer to determine what is the reason that is making your computer not turn on. After diagnosing your device we are certain that we can help your computer operate smoothly.
Q: My computer is showing a blue screen with on it. How to fix this?
A: If your computer has a blue screen with a “:(” sign on it then there is something wrong with either your hardware or software in your computer system. A blue screen of death or a blue screen with sign usually shows up with a unique numeric error code that signifies what is wrong with your computer. If you take that code and put it into a google search, then you will know what problem you have with your computer. After diagnosing the computer, you can either repair it yourself or bring your computer to our professional technicians to have it repaired.
Q: My computer screen is totally black when I turn it on. What do I do? How to fix this?
A: If your computer’s screen is totally black then first you should diagnose where the problem is coming from. In the case of a desktop computer first, check the monitor cables to ensure they are connected to the CPU case. Then you should check to see if it’s your monitor that has connectivity issues. After that check, if you have all the plugs that need to be connected to the power outlet are connected. If your computer is properly wired and your computer peripherals are in good working condition too, then the problem could be coming from the motherboard or the graphics card. To further diagnose the problem with your computer, we’re going to have to run some diagnostics tests. Just bring your computer to our store to get it diagnosed and repaired.
Q: My laptop is not charging. Can you fix this?
A: Yes, we can fix your laptop not charging issue. The first thing we need to make sure is whether the power adapter and battery charger are not the issues for your laptop not charging. After deducing your laptop’s charging problem is not coming from those things then we can continue with testing your battery and charging port to see if there is any fault with it. And if both of them are fine and it still isn’t charging then we will look into the motherboard for battery issues that might cause your laptop to not charge. So, to get your laptop’s charging problem fixed, bring your device to our store to get it diagnosed.
Q: My laptop screen is not showing anything. Can you fix this?
A: There are several factors that might cause your screen to go black like graphics card issue, motherboard problem, laptop’s screen flex disconnected, battery not providing sufficient charge to the screen of the laptop. To isolate and identify what exactly is causing your laptop’s screen to go black, we need to run some diagnostics tests and after those tests, we can move towards resolving your laptop’s black screen issue.
Q: Does replacing the hard drive make your computer fast?
A: Yes, if your hard drive is old and you replace your hard drive with an SSD or a new Hard disk drive your computer will operate comparatively faster.
Q: Does low RAM slows down the desktop computer?
A: Yes, the RAM holds all the data on your computer while it’s running. If there is low RAM, it slows down the processing capacity of your computer. At, PC Service Dallas we will upgrade your RAM.
Q: How do I tune-up my desktop computer?
A: Use disk defragmenter to defragment your hard disk drive. Clean the junk files periodically. Delete unwanted applications. Store your data in a backup hard disk drive. Archive your data periodically.
Q: How do I keep my desktop computer from viruses?
A: Do not download software from third party websites, keep your system up-to-date, use an anti-virus, do not plug-in any infected storage media.
Q: Do I need to re-install the operating system on my desktop?
A: Please use the bootable media to boot your desktop computer and
Q: Does anti-virus remove the virus?
A: Yes, if your anti-virus is able to detect the virus, it slows different options to remove it. Anti-virus really helps your computer be free from computer viruses.
Q: Does replacing HDD makes laptop faster?
A: Yes, it does. Since HDD has wheel inside it, which gets worse after certain spins. So its always good to replace Hard drive if its old.
Q: Will my data be safe if I upgrade my HDD to SSD?
A: Yes, we help you migrate your data from your HDD to SSD.
Q: Can I upgrade my old hard disk drive to SSD?
A: Yes, you can simply replace your HDD to SSD making it working at its best.
Q: Does getting a new HDD in the computer faster?
A: Yes, replacing the old HDD with a new HDD makes the computer faster. Since HDD has wheel inside it, which gets worse after a certain cycle of spins. So its always good to replace Hard drive if its old.
Q: Can I move my windows computer form Hard disk drive to solid-state drive?
A: Yes you can move all your system partition from hard disk drive to Solid-state drive by using tool EaseUS Todo Backup.
Q: How much do I need to pay to upgrade my HDD to SSD?
A: The cost depends on how much storage you need in new SSD and which brand of SSD you want. Please call us with more details and we will help you right away.
Q: Does low RAM slows down the laptop?
A: Yes, RAM is the main processing memory of the laptop. It has more programs to handle and has low memory to do so. Your laptop might slow down.
Q: How can I keep my laptop away from viruses?
A: Do not download software from third party websites, keep your system up-to-date, use an anti-virus, do not plug-in any infected storage media.
Q: How much do you charge for diagnostics?
A: It depends on what device you have and what kind of issue you have with your device. Call us with the serial number of your device and issue. We will help you.
Q: Do I need to re-install the operating system after formatting?
A: Yes, you need to re-install the operating system if you have formatted the volume containing the operating system.
Q: Does anti-virus remove viruses?
A: Yes, if your anti-virus can detect the virus, it slows different options to remove it. Anti-virus really helps your computer be free from computer viruses.
Q: Does replacing HDD makes laptop faster?
A: Yes, it does. Since HDD has wheel inside it, which gets worse after certain spins. So its always good to replace Hard drive if its old.