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Pasahero built the Pasahero mobile and web application as a ride-hailing service. This SERVICE is provided by Pasahero at no cost and is intended for use as is. This page informs visitors regarding our policies on the collection, use, and disclosure of personal information for those who choose to use our Service.

By using our Service, you agree to the collection and use of information as described in this policy. The personal information we collect is used for providing and improving the Service. We do not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible through the Pasahero app and website unless otherwise defined.

Information Collection and Use To provide a better experience, we may require you to provide personally identifiable information, including but not limited to:

Name
Contact number
Email address
Billing information (for payment processing)
Location data (real-time and historical)
Device information
Ride history and preferences

The information we collect is used to operate the service efficiently, ensure passenger safety, match drivers with riders, and improve user experience.

Third-Party Services This Service uses third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the app:

Google Play Services
Apple App Store Services
Map and navigation providers (e.g., Google Maps, Apple Maps)
Payment Processors (e.g., Stripe, PayPal, GCash)

Log Data Whenever you use our Service and an error occurs, we collect data and information (through third-party products) from your device called Log Data. This may include:

IP address
Device name
Operating system version
App configuration details
Time and date of usage
Other relevant statistics

Cookies Cookies are small files used as unique identifiers. While our Service does not explicitly use cookies, third-party services integrated into the app may use cookies to collect information and improve their services. You can choose to accept or refuse cookies through your device settings.

Service Providers We may employ third-party companies and individuals to:

Facilitate our Service
Provide the Service on our behalf
Perform Service-related tasks
Assist in analyzing how our Service is used

These third parties have access to your personal information solely to perform these tasks and are contractually obligated not to use or disclose it for any other purpose.

Security We value your trust in providing your personal information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Links to Other Sites Our Service may contain links to external websites. If you click on a third-party link, you will be directed to that site, which is not operated by us. We advise you to review the privacy policy of these websites. We do not have control over and assume no responsibility for the content, policies, or practices of any third-party sites.

Children’s Privacy Our Service does not address individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately. If you are a parent or guardian and believe your child has provided personal information, please contact us.

Changes to This Privacy Policy We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of any updates by posting the new Privacy Policy on this page.

This policy is effective as of June 15, 2025.

Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at: Email: support@pasahero.com