Privacy Policy

1. Definitions

The terms "we", "us", "Company" and "App" refers to both our website, www.partyapp.mu & our Mobile Application, PartyApp, its affiliates and/or their respective suppliers and providers ("PartyApp"), and "you" refers to the individual person creating an account with us and/or the customer buying a ticket or effecting a booking through us directly through this app, or indirectly through any of our affiliates through whom we provide services. This Website & App is offered to you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the reservation is made. All use of your account by you and utilization by us of the information related to your account together with booking you make & tickets you buy through us are subject to the following terms, conditions and notices. Your use of this app constitutes your agreement to all such terms, conditions, and notices. If you do not agree with these terms and conditions then you are not authorized to use this app.

2. PERSONAL AND NON-COMMERCIAL USE

LIMITATION

This app & website is for your personal and non-commercial use. The content and information on this app (including, without limitation, price and availability of services), as well as the infrastructure used to provide such content and information, is proprietary to The Party App Ltd. or its suppliers and providers. Accordingly, as a condition of using this app, you agree not to use this app or its contents or information for any commercial or non-personal purpose (direct or indirect). While you may make limited copies of your booking confirmation (and related documents) for services

purchased through this app, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from this app & website. In addition, whether or not you have a commercial purpose, you agree not to: 2.1 access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of The Party App Ltd 2.2 violate the restrictions in any robot exclusion headers on this app or bypass or circumvent other measures employed to prevent or limit access to this app; 2.3 take any action that imposes, or may impose, in the discretion of PartyApp, an unreasonable or disproportionately large load on the PartyApp infrastructure; or 2.4 deep-link to any portion of this website (including, without limitation, the purchase path for any services) for any purpose without express written permission of The Party App Ltd.

3. Liability Disclaimer

The information, software, products, and services published on this app may include inaccuracies or typographical errors. in particular, PartyApp and its affiliates do not guarantee the accuracy of, and disclaim liability for

inaccuracies relating to event organizers and other suppliers visual’s, facilities and other event descriptions and other events listed on our Website & PartyApp, much of which information is provided by the respective Event Organizers. Changes are periodically added to the information herein. PartyApp, its affiliates, and/or their respective event organizers may make improvements and/or changes on this website or mobile app at any time. PartyApp, its affiliates, and/or their respective event organizers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or listing of any event/party on this mobile app or website does not constitute any endorsement or recommendation of such products or services by PartyApp or its affiliates. All such information, software, products, and services are provided "as is" without warranty of any kind. PartyApp, its affiliates, and/or their respective event organizers hereby disclaim all warranties, and conditions with regard to this information, software, listing, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement. The carriers, event organizers, advertizers and other supliers listing PartyApp are independent contractors and not agents or employees of PartyApp or its affiliates. PartyApp and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. PartyApp and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. In no event shall PartyApp, its affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, the use of this mobile app or website or with the delay or inability to use this website, or for any information, software, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability, or otherwise, even if PartyApp, its affiliates, and/or their respective suppliers have been advised of the possibility of damages. because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

4. INDEMNIFICATION

You agree to defend, indemnify and hold harmless PartyApp, its respective shareholders, directors, officers and employees from and against all claims and expenses, including attorneys’ fees, arising out of or related to any

products or services purchased by you, or any Statements submitted or posted by you, in connection with the App or any use of the website in violation of these Terms. You are solely responsible for your interactions with Organizers and other users of the app. To the extent permitted under applicable laws, you hereby release Party App from any and all claims or liability related to any product or service of a Merchant, any action or inaction by Merchant, including Merchant’s failure to comply with applicable law and/or failure to abide by the terms of PartyApp and any conduct, speech, or Statements,

whether online or offline, of any other user.

5. NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this app, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

6. PRICES

The price of the events/parties will be as quoted on the app, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite PartyApp best efforts, some of the services listed on the app may be incorrectly priced.

PartyApp EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR APP AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Party App is under no obligation to provide services to you at an incorrect (lower) price, even after you have been sent confirmation of your booking.

7. CHANGES OR CANCELLATIONS

You agree and accept that our suppliers do not permit changes to or cancellations of booking after they are made and after 100% of payment is completed, as indicated in the rules and restrictions for the party

organizers or any reservation made on PartyApp. You agree to abide by the terms and conditions imposed with respect to your prepaid reservation. You may request a change or cancelation for your booking by emailing our customer care department at c@partyapp.mu, or by calling us on 57 69 98 07. However it will always be the decision of the service provider if they will be able to accept your request. You do not have an automatic right to postpone or request a cancellation. In the event that a supplier is unable to honour your booking, PartyApp will not be liable for any cost incurred due to relocation. These terms and conditions may not be changed by any unauthorized person, including employees of The Party App Ltd

8. HOW WE DISPLAY PRODUCTS AND SERVICES ON PARTYAPP

Users have many options on PartyApp to help them find the perfect event. The “search” settings allow user to find the party by the event name or location. In our default sort “home page” event are listed by your preferences order as selected in the registration process. we want to make sure you are able to quickly and easily find the offer that is right for you. The Categories reflects the relevance of properties to your search criteria, as we want to make sure you can quickly and easily find the event that is right for you. We measure relevance by taking into account factors like a user’s location, the popularity of the events (measured by how many users on our sites make bookings for this events), the quality of the content provided by the organizer, and the competitiveness of the event’s pricing and availability, all relative to other events meeting your chosen search criteria. The package that event organizer subscribes to is also a factor for

the relative ranking of events with similar offers, based on the relevance factors described above. Additionally, PartyApp continually optimizes our service to provide the best experience to users. Accordingly, we may test different default sort

order algorithms from time to time.

9. SERVICE FEE

We retain service fees as compensation for providing our booking system & listing platform. Our Service Fee for each ticket sold through our App is 5%+Vat + Rs 5 for handling each payment.

10. PAYMENTS

You will be presented with the option to pay online immediately by Credit Card or Debit Card or to pay by Internet Banking. If you select to pay by Credit Card, our Payment gateway MIPS will have to verify: (i) the validity of the payment card and, (ii) the availability of funds on the payment card (to be confirmed by the bank issuing your credit

card). PartyApp reserves the right to cancel your booking if full payment is not received in a timely manner (please see Supplier Rules and Restrictions). Many bank and credit card companies charge their account holders a transaction fee when the card issuer and the merchant location (as defined by the card brand (e.g. Visa, MasterCard, American Express) are in different countries. The currency exchange rate, if applicable, and any transaction fee are determined solely by the bank or other agency processing the transaction. These fees may be applied by the card issuer as a charge to the cardholders account. This means the amount listed on your credit or debit card statement may be a different figure than the figure shown on the billing summary page for a reservation booked on this Website. If you have any questions about these fees or any exchange rate applied to your booking, please contact your bank. If the proper procedures are followed and a refund is granted to a credit card or debit card purchase or even for an interbank transfer, PartyApp will subtract the bank charges from the amount refunded. As such, be aware that if refund is granted, that the amount paid compared to the amount refunded will not be equal.

11. PARTIES AND EVENTS

PartyApp urges users to review party prohibitions, warnings, announcements and advisories issued and shall not be liable in case entry is denied due to non-respect of organizers condition such as but not limited to age, dress code, influence.

12. MODIFICATION OF THESE TERMS AND CONDITIONS

The Party App Ltd reserves the right to change the terms, conditions, and notices under which this app is offered, and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of this website and its facilities.

13. GENERAL

This agreement is governed by the laws of Mauritius. You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Party App Ltd as a result of this agreement or use of this website.

The Party App Ltd’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the company’s right to comply with law enforcement requests or requirements relating to your use of this app or information provided to or gathered by The Party App Ltd with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original

provision and agreement shall continue in effect. This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and The Party App Ltd with respect to this app and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and PartyApp with respect to this app. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14. USE OF PARTYAPP

PartyApp is provided solely to assist customers in determining the availability of events/parties and to make legitimate booking or otherwise transact business with event organizers, and for no other purposes. You warrant that you are a Mauritian Citizen or Resident and are at least 18 years of age and possess the legal authority to enter into this agreement and to use this website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this website (as well as for use of your account by others, including, without limitation,

minors living with you). You agree to supervise all usage of this website by minors under your name or account. You also warrant that all information supplied by you or members of your household in using this mobile app & website is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the services booking facilities of this app shall be used only to make legitimate

reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse, suspicious activity, signs of fraud, or abuse of the services reservation facilities of this mobile application may result in PartyApp cancelling any bookings associated with your name, email address, or account, and closing any associated PartyApp accounts. If you have conducted any fraudulent activity, PartyApp reserves the right to take any necessary legal action and you may be liable for monetary losses to PartyApp, including litigation costs and damages. To contest the cancellation of a booking, or freezing or closure of an account, please contact customer service.

15. ORGANIZER’S (SUPPLIER’S) RULES AND RESTRICTIONS

Separate terms and conditions will apply to your booking or ticket purchase for the event that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with

the supplier's rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely manner. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access (s) or purchase, and in PartyApp

debiting your account for any costs The Party App Ltd incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this app.

16. DATA PROTECTION

Visitors can make the purchase in a highly-secure environment without any fear due to the fact that the site is designed in a way that none of the payment information of the customers is stored. In addition we offer

protection as PartyApp does not collect any of your credit card information as all payments are processed by Mauritius Commercial Bank (MCB) and their online payment gateway. The PartyApp Ltd will never have access to your credit card details and no one can access your details through our secure online store. This encryption is designed to help prevent any unauthorized person from intercepting or reading any application information you send us. By registering with us and ordering from us, you consent to us collecting, recording, and processing your personal data to process your orders,

improve our service to you, ease and facilitate entry with service providers and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004. If you have any further questions in relation to Privacy Policy, please do not hesitate to contact our Customer Service.

17. COPYRIGHT & TRADEMARKS

This App and any Microsite contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Site are protected by copyright, trademark, and other intellectual property laws of Mauritius. You will not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary rights without the express permission of the owner of the copyright, trademark or other proprietary rights. PartyApp does not have any express burden or responsibility to provide you with indications, markings or anything else that may aid you in determining whether the material in question is copyrighted or trademarked. You will be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. “PartyApp” the Party App logos, and variations thereof found on the Site are trademarks owned by The Party App Ltd and all use of these marks inures to the benefit of PartyApp. Other marks on the site not owned by PartyApp may be under license from the trademark owner thereof, in which case such license is for the exclusive benefit and use of PartyApp unless otherwise stated, or maybe the property of their respective owners. You may not use PartyApp’s name, logos, trademarks, or brands without PartyApp’s express permission.