1. Overview
At Auto VPN, your privacy and security are our top priorities. This Privacy Policy explains what information we collect, why we collect it, and how we protect it while providing you with a secure VPN service.

2. Information We Collect

• Network & Connection Data:

• We monitor your network status (using the ACCESS_NETWORK_STATE permission) to ensure a stable and secure VPN connection.

• Device Information:

• We collect basic details such as your device name, operating system version, and the app version you are using. This helps us optimize performance and troubleshoot issues.

• Communication Records:

• If you contact us via email or other means, we may retain a record of your communication solely to address your queries or concerns.

3. How We Use Your Information

• Providing a Secure VPN Service:

• The information we collect allows us to establish and maintain a secure VPN connection (using the INTERNET permission) and ensures the service remains active and effective (via FOREGROUND_SERVICE and FOREGROUND_SERVICE_SPECIAL_USE).

• Permissions Usage:

Our app uses the following permissions strictly for VPN functionality:

• Permission 1: android.permission.WAKE_LOCK

Keeps the VPN connection stable while the app is running.

• Permission 2: android.permission.CHANGE_NETWORK_STATE

Allows the app to manage VPN connection and handle network changes (Wi-Fi / mobile data).

• Permission 3: android.permission.QUERY_ALL_PACKAGES

Used only to let users select apps for split tunneling (choose which apps use the VPN).

• Permission 4: android.permission.BIND_VPN_SERVICE 

Required to connect the app to Android’s VPN system framework.

• Permission 5: android.permission.FOREGROUND_SERVICE_SPECIAL_USE

 Allows the app to run the VPN service in the foreground so the system does not stop it while protecting your connection.

We do not collect, store, or share any personal data. All permissions are used only to provide VPN service.

• Service Improvement:

• Device and network data help us identify performance issues and implement improvements, ensuring the app is user-friendly and reliable.

• Notifications & Alerts:

• We use the POST_NOTIFICATIONS permission to send you important service alerts, updates, and security notifications.

4. Data Security & Retention

• Protection Measures:

• We employ industry-standard encryption and security protocols to protect your data. Your information is stored only as long as necessary to provide the VPN service and enhance app performance.

• No Data Selling:

• We never sell or share your personal information with third parties for marketing or advertising purposes. Any sharing is limited to trusted partners (e.g., for analytics) under strict confidentiality agreements.

5. Use of Third-Party Services

• Analytics & Performance:

• We may use third-party services such as Google Firebase to gather anonymized usage statistics. This data helps us improve the app, but it does not include personal information that can identify you.

6. User Rights & GDPR Compliance

• Your Control:

• For our users in the European Union and elsewhere, we process your data only when legally required or when you give consent. You have the right to access, correct, or request deletion of your data. Please contact us to exercise these rights.

• Legal Basis:

• We only process your data based on a legitimate interest, contract fulfillment, or your explicit consent.

7. Children's Privacy

• Auto VPN is not intended for children under 13, and we do not knowingly collect any personal information from them.

8. Policy Updates

• We may update this Privacy Policy periodically. When significant changes are made, we will notify you through the app or our website. Your continued use of Auto VPN after updates signifies your acceptance of the revised terms.

9. Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please reach out to us at:

van.lt@syncsoftvn.com