Video download guide

1. Prepare your clip


Click the 'Download' tab located under the video player.

2. Set your start and end points


Drag the play head to your chosen starting point.

Click the Set Start Time button.


Now drag the play head to your desired end time.

Click the Set End Time button.

You can refine your start and end time by using the back and forward buttons on the play bar.

These will help you move forward and back by :

  • 5 minutes
  • 1 minute
  • 10 seconds

Select whether you want to receive a video or audio download link.

3. Agree to our terms

Scroll to read the terms and conditions.

Click the check box at the end of the terms and conditions to agree.

Click Continue.

4. Get ready to send

Type in the email address you want your download link to be sent to.

Click 'I'm not a robot'.

Now click 'Make Clip'

Your confirmation message will display on screen.

Your clip is now on its way...


You can now make another clip if you wish, but note you have a limit of 5 clips that can be sent to your email address in a 24 hour period.

5. Check your inbox!

You will get a confirmation email with all the details of your clip request.

Then you will receive an email with your download link.