Privacy Policy

Last updated: February 28, 2026

This Privacy Notice for ParenAI ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Download and use our mobile application (ParenAI), or any other application of ours that links to this Privacy Notice
  
  

• Use ParenAI. ParenAI is a smart parenting assistant designed to help parents track and support their child’s development from pregnancy through early childhood. The app combines real-time developmental insights, personalized AI chat support, and intuitive milestone tracking tools to create a meaningful and supportive experience for parents.
  
  

• Engage with us in other related ways, including any sales, marketing, or events.
  
  

Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@parenai.com.

SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

• What personal information do we process?
  When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  
  

• Do we process any sensitive personal information?
  Some of the information may be considered "special" or "sensitive" in certain jurisdictions. We do not collect or process medical, biometric, or other special category sensitive personal information. Some profile fields (such as emotional traits or current concerns) are optional and are used solely for personalization — you may choose whether or not to provide them.
  
  

• Do we collect any information from third parties?
  We do not collect any information from third parties.
  
  

• How do we process your information?
  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

We create user and child profiles using the information you provide and inferences made by our AI system solely to personalize recommendations within the app. These profiles are never sold or used for targeted advertising.

• In what situations and with which types of parties do we share personal information?
  We may share information in specific situations and with specific categories of third parties.
  
  

• How do we keep your information safe?
  We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
  
  

• What are your rights?
  Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
  
  

• How do you exercise your rights?
  The easiest way to exercise your rights is by submitting a data subject access request or by contacting us.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Email addresses
  
  

• Role (mom, dad, caregiver)
  
  

• Names
  
  

• Age group
  
  

• Country of residence
  
  

• Language
  
  

Sensitive Information.
When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• Child information – optional

In Short: We collect child-related data provided by parents or guardians to support the child’s development and to offer personalized advice and recommendations via our AI-powered system.

When you use our services, we may collect the following child-related data. All of this information is voluntarily provided by parents or guardians and is mandatory or optional based on the child's development stage and the personalized service we provide.

Mandatory Data:

• • Nickname

  • Biological gender

  • Birth date or due date
    
    

Optional Data:

• • Language

  • Emotional traits

  • Current concerns

  • Weight at birth

  • Height at birth

  • Current weight

  • Current height

  • Diet preference

  • Known allergies

  • Average sleep hours

  • Main interests

  • Favourite activities

  • Disliked activities/concerns

  • Current school level

  • Screen time per day

  • Communication style
    
    

This data is used to personalize advice and generate suggestions through our AI system, powered by Gemini API, to support the development and well-being of the child.

Important Note:

• All data collection is done with the explicit consent of the parent or guardian. Parents have control over the information they provide and can choose what to share.
  
  

• We do not collect any personal data directly from children. All child data must be provided by a parent or legal guardian.

Payment Data.
We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Apple Pay, Google Play Store, and RevenueCat. You may find their privacy notice link(s) here:

• Apple Pay Privacy Notice
  
  

• Google Play Store Privacy Notice
  
  

• RevenueCat Privacy Notice
  
  

ParenAI app uses Apple Pay and Google Play Store for processing payments and subscriptions. All payment transactions are handled securely by these platforms; we do not store or process payment card details directly. RevenueCat is used only to manage subscription status and receipts — no payment details are stored or processed by our app or RevenueCat.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication.
  
  

• To deliver and facilitate delivery of services to the user.
  
  

• To request feedback.
  
  

• To identify usage trends.
  
  

• To personalize content and recommendations.
  
  

Personalized AI-powered recommendations are provided using your personal and child profile information, including optional preference and profile details, such as language, interests, activities, and school level. Our AI system, powered by Gemini API, tailors activities, tips, and resources based on your child's age, needs, and interests.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We process your personal information only when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so.

We may rely on the following legal bases to process your personal information:

• Consent

• Performance of a Contract

• Legitimate Interests

• Legal Obligations
  
  

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

Categories of third parties we may share personal information with:

• AI Platforms

• Data Analytics Services

• Data Storage Service Providers

• User Account Registration & Authentication Services
  
  

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: Yes, we offer AI-powered tools and products to personalize your experience.

As part of our Services, we offer AI-powered features, including personalized recommendations for activities, resources, and advice based on the information provided about your child.

Our AI system, powered by Gemini API, uses the personal and child profile data to provide these recommendations. The AI-generated suggestions are intended for general guidance and are not a substitute for professional medical or developmental advice. For any medical concerns, we strongly advise consulting a qualified healthcare provider.

Google DPA

As part of our data processing activities, we have entered into a Data Processing Agreement (DPA) with Google to ensure that any data processed through the Gemini API complies with applicable privacy laws, including GDPR. This agreement governs how Google processes your data to ensure secure and compliant use of AI-powered recommendations.

Data Retention

The personal and child data you provide will be retained as long as your account remains active or as needed to provide the services, comply with legal obligations, and resolve disputes.

AI Service Providers (Third-Party Processing)

To provide AI-powered chat responses and personalized recommendations, we transmit certain user-provided information to third-party artificial intelligence service providers.

When you use the AI chat or receive AI-generated recommendations, the following data may be transmitted to our AI service provider:

• Messages you submit within the chat
  
  

• Child profile information necessary to generate personalized responses (such as age, developmental stage, preferences, and optional profile details you provide)
  
  

• Technical information required to process the request (such as device type and anonymized request metadata)
  
  

We currently use:

• OpenAI, L.L.C. (United States) for AI chat processing
  
  

• Google LLC (Gemini API) (United States) for AI-powered personalization features
  
  

This data is transmitted solely for the purpose of generating AI responses and personalized recommendations within the app.

We do not sell personal data and do not use AI-transmitted data for advertising or marketing purposes.

Data shared with AI providers is processed in accordance with applicable Data Processing Agreements (DPAs) and contractual safeguards designed to ensure an appropriate level of data protection.

Users provide explicit consent before any personal data is transmitted to third-party AI providers. If you do not consent, AI-powered features will not function, but you may continue to use other parts of the app.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: We may collect profile information from social media providers if you choose to log in using a social media account. we do not have access to your passwords.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We will keep your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We employ appropriate security measures to protect your data, including child-related data.

We have implemented organizational and technical measures to protect the personal information we process, including child data. However, no system is entirely secure, and while we take measures to safeguard your data, we cannot guarantee 100% security. Any data transmission over the Internet or data storage technology may be subject to unauthorized access or loss.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you affirm that you are at least 18 or the equivalent age as specified by law in your jurisdiction, or that you are the parent or guardian of a minor and consent to their use of the Services. If we learn that we have collected personal information from a child under 18, we will promptly deactivate the account and take reasonable steps to delete such data from our records.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may have the right to access, correct, delete, or restrict the use of your personal information, including child data.

Depending on your location, privacy laws such as GDPR (EU/UK), COPPA (USA), or other regional privacy laws may grant you specific rights concerning the collection and use of your child’s data, including:

• The right to access the personal information we hold about your child

• The right to correct any inaccuracies in the data

• The right to delete the data, under certain conditions
  
  

How to exercise your rights:
You can directly manage and delete your personal information, including your child’s data and any chat history with the AI, by accessing the Profile Settings section of your account within the ParenAI app. If you wish to delete your entire account and all associated data, including child data and AI chats, you can do so through the app settings.

If you encounter any issues or have further questions, you may also contact us via the contact details provided below. We will consider and act on any requests in compliance with applicable data protection laws.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

In Short: We do not respond to DNT signals at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, California residents have additional rights regarding their personal information.

13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, depending on your location, you may have specific rights under applicable privacy laws.

14. AI PERSONALIZATION AND GUIDANCE DISCLAIMER

In Short: AI-generated recommendations are for general guidance and not a substitute for professional advice.

15. THIRD-PARTY LOGIN SERVICES

In Short: If you log in via a third-party provider like Google or Apple, we collect basic profile information for account creation.

16. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this Privacy Notice to stay compliant with relevant laws.

17. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at contact@parenai.com.

18. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

In Short: You have the right to review, update, or delete the personal data we collect from you, including your child’s data and any AI chat content.

To review or update your personal information, including the data you have provided about your child, you can log into your account and navigate to the Profile Settings section of the ParenAI app. From there, you can modify your profile information and preferences.

To delete your data:

• You can delete your entire account, including your child’s data and any chat content with our AI system, directly through the Settings section in the app.

• Deleting your account will remove all associated personal data from our systems, subject to any legal obligations we must fulfill (such as data retention for compliance purposes).
  
  

If you are unable to delete or modify your data through the app or need further assistance, you can contact us via the contact details provided below. We will address your request in accordance with applicable data protection laws.