Pamela Pilon, Résumé


Specializes in corporate and commercial graphic design, marketing and promotional material, publishing, print and multimedia presentation design. Teaching and supervisory experience within a multi-disciplinary team environment offering a variety of communication services, including:

  • Graphic design, pre-press and editing corporate and marketing material, publications, presentations, infographics and social media.
  • Proof-reading, editing and coordination of translation and revision.
  • Expense management in a cost-recovery framework.
  • Training and supervision of advertising coordinators, designers, and photographers and project management of sub-contracting.
  • Coordination and supervision of advertising campaigns.
  • Knowledge of Federal Government mandates, activities and services - compliance with legislation that applies to the Public Service, as well as specific government regulations such as the Policy on Advertising, Communication and Federal Identity, the Official Language Act, Copyright and Canadian Intellectual Property.

Personal Suitability

Creative, outgoing, and efficient. Strong capacity to adapt to new situations. Strong interpersonal relationships and communications skills. High degree of initiative and dependability. Attention to detail. Client oriented. Good judgment, tact, and discretion. Self-confident, reliable, professional and flexible. Excellent analysis and research skills. Great management and organizational skills. Strength under pressure.


Use a variety of design, multi-media and website creation software in Mac and PC platforms. Meet and anticipate client needs. Work autonomously and in a team. Interact on shared projects. Create a wide variety of graphic materials. Manage multiple complex requests. Establish budgets. Maintain priorities. Meet tight deadlines. Provide options and advice to clients on topics related to creative communications. Edit with proofreading symbols. Write in plain language. Fluently bilingual (French, English E/E/E). Secret security level.

Professional Experience

2016 - PRESENT | Creative Lead, Advertising Coordination and FIP Coordination

Environment and Climate Change Canada

Oversees design support to the department. Coordinates departmental social media and print advertising requests. Ensures FIP, and Communications compliance.

  • Supervise designers and offer additional design support when required.
  • Provide support for staffing actions.
  • Answer FIP, Grants and Contributions and design related inquiries.
  • Provide feedback on design of promotional materials (fact sheets, brochures, posters, presentations, reports, infographics, kiosks, etc.)
  • Coordinate photographic services and in-house headshot services.
  • Answer photo release and copyright inquiries.
  • Develop guidelines on copyright for photographic and video use.
  • Maintain departmental photo library by using an asset management tool.
  • Streamline existing departmental branding guides.
  • Attend client meetings and provide creative feedback.
  • Provide concept development for infographic design.
  • Edit text for social media infobytes and infographics.
  • Support the Instagram social media strategy and provide guidance and best practices for photography and file sharing.
  • Make recommendations for digital equipment purchases.
  • Draft media plans for advertising purposes as per client specifications and budget; seek departmental, ACPD and PCO approvals; and book insertion dates with suppliers.
  • Design artwork for advertising publications.
  • Write briefing notes to upper management, PCO, TBS and PSPC.
  • Request quotes, draft work authorizations, statements of work, procurement and invoicing.
  • Maintain advertising database and present PSPC and PCO with yearly advertising expenditures reports.

2013 - 2016 | Senior Graphic Designer

Environment Canada

Leads junior designers in creation and maintenance of various print and digital requests:

  • Answer FIP and design related inquiries.
  • Prepare and oversee print and web design briefs.
  • Provide layout for large format kiosks, podiums and banners.
  • Design of print layout and digital web and presentation materials.
  • Perform print conversion into accessible ePub format.
  • Offer photographic services on an as-needed basis.
  • Answer photo release and copyright inquiries.
  • Help build and maintain departmental photo library.
  • Attend client meetings and provide creative feedback.
  • Provide social media visual branding (Facebook, Flicker, Twitter, YouTube).
  • Streamline text and provide illustrations for infographic design.
  • Support social media team with monitoring and content posting.
  • Develop and maintain a network of contacts with the video community in other departments across the Public Service.

2012 - 2013 | Publications Support Coordinator

Canada Gazette

Coordinates the preparation of the Canada Gazette publications:

  • Plan, organize and coordinate design, layout and formatting of the Canada Gazette for print and electronic publication.
  • Ensure the correct application of procedures and methods used in layout and production, and provide final approval on the production/presentation.
  • Help transition layout design from Microsoft Word to Adobe InDesign by offering in-house training and support to co-workers.

2011 - 2012 | Prepress Teacher

La Cité collégiale

Teaches practical and theoretical approaches to electronic files to ensure proper printing.

Gives practical solutions to printing and technical issues in areas of:

• Electronic colour, file management, trapping theory and practice.

• Preparation of multi-page documents for press.

• Print specifications (ink, paper sizes, press limitations).

2005 - 2012 | Senior Graphics and Multimedia Designer

Government Consulting Services Agency

Responsible for the design and maintenance of Consulting and Audit Canada, Audit Services Canada and Government Consulting Services’ corporate identity:

  • Visual identities, logos, brochures, letterhead, kit folders, business cards, posters, presentations, reports, website design and promotional material (tradeshow displays, banners, signage, instant awards and uniforms).

Other responsibilities include:

  • Provide advice, training and design on a cost-recovery basis.
  • Develop and foster partnerships with other sectors, departments and private sector organizations to ensure the integration of cost-effective technologies.
  • Assist clients in storyboard development for multimedia presentations.
  • Establish concept development and strategic planning.
  • Proofread, edit and ensure language consistency.
  • Make recommendations for website infrastructure and design.
  • Design, develop and implement web pages and integrate multimedia on departmental websites.
  • Provide colour correction for photo and video images.
  • Share input on policy, procedures, standards and practices.
  • Provide cost and time estimates to departmental clients.
  • Verify and negotiate with service bureaus and printhouses.
  • Remain up-to-date with design trends and production methods through working groups.
  • Coach staff on work practices and procedures of the branch and department.
  • Evaluate student progress, ensure quality, provide feedback and guidance.
  • Organize and promote internal marketing projects and special events.
  • Multi-task for audio-visual set-ups.
  • Ensure that products developed by staff and through contracts comply with the FIP, the Copyright Act, the Official Languages Act and corresponding regulations and policies.

2004 | E-Learning Developer (Internship)

Royal Canadian Mounted Police

Works with subject matter resources to:

  • Manage e-learning projects.
  • Make recommendations on e-learning.

Other responsibilities include:

  • Convert existing printed resources into a problem-based learning format.
  • Design print and electronic material (logos, reports, digital presentations).
  • Lay out broad design concept, review rough ideas of colleagues, produce storyboards.
  • Make decisions on the selection of models, art, props, colours and other visual elements.
  • Deal with tight deadlines and conflicts.
  • Conduct research on andragogy and effectiveness of e-learning methodologies.
  • Research, analyze and summarize case law reports to produce storyboards for animation.

2001 - 2005 | Graphic Designer

Consulting and Audit Canada

Due to a reorganization, Consulting and Audit Canada became Government Consulting Services. My responsibilities remained the same. All Consulting and Audit Canada work is detailed under the Government Consulting Services description. I was a junior designer until 2004, when I was promoted to senior designer.


2001 - 2004 | Graphic Design

La Cité collégiale

Strong practical and theoretical training in typography, the fundamentals of creativity, design,

image, form, colour, and production skills. Overview of photography, animation, web design

and budgeting.

Ongoing Learning | Online and In-class

Frequently takes courses in writing for the media, advertising and marketing, project management, videography, photography and design to stay up-to-date on skills and design trends. Began taking supervisory and management courses to help develop leadership competency.

Software Working Abilities

  • Apple iWork: Keynote, Numbers and Pages
  • Adobe InDesign (Advanced)
  • Adobe Illustrator (Advanced)
  • Adobe Photoshop (Advanced)
  • Adobe Acrobat Pro (Advanced)
  • Adobe Distiller (Advanced)
  • Creately
  • Microsoft Excel
  • Microsoft Powerpoint (Advanced)
  • Microsoft Publisher
  • Microsoft Sharepoint
  • Microsoft Visio
  • Microsoft Word (Advanced)
  • Omnigraffle

Software Working Knowledge

  • Adobe After Effects
  • Adobe Dreamweaver
  • Adobe Final Cut Pro
  • Adobe Flash
  • Adobe Premiere Pro
  • Microsoft Project