Support Center
Support Center
Customer Service Email: bodiegamedesign@outlook.com
How to resolve game download/install failures?
Please check network stability, ensure your device's iOS version is ≥12.0, reserve ≥150MB of storage space, and restart your device before retrying.
Is there a hint function if I get stuck on a level?
You can watch ads to obtain in-game props, which can reduce the game difficulty.
What if props are not received or ads cannot be watched?
Please exit the game and log in again, then check after 5 minutes. If the issue persists, contact customer service with your "device model + time of the issue".
Please provide the following information when submitting feedback to facilitate quick problem identification:
Device model (e.g., iPhone 13, iPad Pro 2022)
System version (e.g., iOS 17.1, iPadOS 16.5)
Problem description (including scenario: e.g., "Crashed after clearing level 8", "Props not unlocked after purchase")
Relevant screenshots/screen recordings (optional, significantly speeds up processing)
In-game nickname (required if an account system is available)
All virtual props in this game are solely for enhancing the gaming experience, do not have actual monetary value, and are not redeemable for cash. We will make every effort to assist in restoring temporary data abnormalities caused by network fluctuations or device malfunctions, but we shall not be liable for direct or indirect losses. Users must comply with the Game User Agreement; account issues caused by violating operations will not be addressed.